Licensing tutorial:

Note: Please use Chrome or Firefox to download the License from https://portal.chiefintegrations.com.  Edge and Internet Explorer do not work properly.

https://www.youtube.com/watch?v=H8CLZ7bp0eI

Pre-Requisites

• VC-4 must have an SSL certificate

Program Install

• Download CI_ShowRunner_vx.xx.cpz and Redirect.zip from the VC-4 folder on the showrunner releases site
• Connect to the VC-4 server https://(Your_VC-4_IPAddress)/VirtualControl/config/settings/
• Load the Program
  • Go to the Settings tab
  • Go to the Program Library section
  • Add Program button
    • Step 1 of 2
      • Name: showrunner
      • Program File: Select ShowRunnerLoadHelper.cpz
        
      • Hit Next >
    • Step 2 of 2
      • Configuration Pages: Select Redirect.zip
        
• Navigate to the "Device Info" section under the "Status Tab"
  • Record the serial number

Update NVRAM Folder Permissions

• Ensure that the NVRAM folder permissions are set correctly using a third party SFTP program:
  • FileZilla instructions (video example):
    • Connect to the processor at port 22
    • Locate the "nvram" folder
    • Right click the folder and select "Change File Attributes"
    • Change "Numeric Value" to 777
    • Disconnect from the processor
  • WinSCP instructions:
    • Connect to the processor at port 22
    • Locate the "nvram" folder
    • Right click the folder and select "Properties"
    • Change "Octal Value" to 2777
    • Disconnect from the processor

Crestron License Generation

• Connect your computer to the same network as the processor. Make sure your computer’s IP settings are compatible with the lighting network and do not conflict with any devices already on the network
• Connect to the ZUM-HUB4 in Crestron Toolbox
  • Run the "ver" and verify that the reported firmware is v2.7100.00016 or greater
  • Navigate to Functions>License Management...>Add License
  • Open Crestron's SW-HUB4-PROG licensing form in a web browser and generate the license key
    • The Customer Number and PO# must be provided by the Crestron Agent for the job
    • The Hostname and System Key can be viewed in Toolbox by navigating to Functions>License Management...>Add License
  • In Toolbox, paste the generated license key into the "License Key:" field of the Add License menu
  • Click the "Apply" button
• Continue SHOWRUNNER™ deployment as normal

Accessing the showrunnerHUB™ Web UI

Due to Crestron's Zūm Program running in parallel with the SHOWRUNNER™ program, navigating to the processor's IP address in a web browser will no longer redirect you to the showrunnerHUB™ UI.

Instead, you must add "/cws/showrunner/app/" after the IP address in order to access the Web UI (e.g. https://100.64.0.1/cws/showrunner/app/) DO NOT OMIT THE LAST "/"

ZUM-HUB4 Currently does NOT support XPANEL:
The XPanel does not launch from the Showrunner HUB webpage. To access the XPanel, extract the VTZ file from the showrunner™ puf file and launch. Select Options>Host Settings and input the Host IP, IPID, Port 41794, check SSL, and Open. Type in the username and password and wait for the XPanel to connect.