*Addressing Devices from Toolbox

Version 17.1 by Alexander Mott on 2023/12/18 23:32

Introduction

Network Device Tree View

Crestron Toolbox versions 3.12.2 (3.1220.0018) and 3.12.2p1 (3.1221.0004) have a bug with device addressing from the Network Device Tree View tool (all devices at a Cresnet ID will be re-addressed when attempting to change the address of a single device)
Check the currently installed version of Toolbox by navigating to Help > About Crestron Toolbox... and upgrade or downgrade your installation as necessary, or use an alternate method of addressing devices

Network Device Tree View is the most user-friendly way of manually addressing devices for Crestron systems. Below is information specific to using the Network Device Tree View tool to address devices; see our Toolbox Basics page page for more general information on using and configuring the tool. When using the Network Device Tree View tool to address devices, keep the following in mind:

  • In ShowRunnerCLC™, the method by which a device is connected to the control processor is recorded in the configuration file and is relevant to whether or not the system will work. Relevant details include:
    • Specific host device (i.e. connected to the processor, connected to a specific DIN-CENCN-2, connected to a specific CEN-GWEXER, etc.)
    • Specific net of the host device (i.e. Net 1 or Net 2 of the DIN-CENCN-2)
    • Specific Connection ID or Network ID of the device
  • It is generally recommended to right-click and ensure that "Show by Device Connection" is checked. While "Show by Category" can be useful in some situations, it is not recommended when addressing devices as it gives no indication which Net a device is connected to and may lead to accidentally misaddressing devices. "Show by Device Connection" will group devices by their connection to the host device (e.g., Cresnet devices on a DIN-CENCN-2 will be sorted by the Net that they are connected to, Zūm Wireless devices will be sorted by the ZUM-NETBRIDGE they are connected to, etc.).
    • In the below screenshot, all devices have already been addressed so all devices appear with the yellow circle indicating "Status: OK"
      ndtv_by connection.png
    • A new system where all devices are online but have not been re-addressed may look more like the following example, with a red exclamation point indicating duplicate Network IDs (all devices ship from the factory with the same Network ID, which inevitably leads to duplicate IDs on an uncommissioned system)
      ndtv_all loops.png
    • Other types of status indicator may include a black circle for "Invalid Network ID" or "Invalid/duplicate TSID or Serial Number"
  • To address an individual device:
    • Select the device so that it is highlighted and press the
    • Right-click on an individual device will give many options to resolve common issues, as well as allow for identifying a specific device:
      • "Refresh All" use to refresh the list of actively connected devices, necessary e.g. if a Cresnet cable has been connected/disconnected from the device
        • F5 is the keyboard shortcut for this function, though in both cases it may be more reliable to completely close and reopen Network Device Tree View to ensure all devices are refreshed
      • "Change Network ID..." use to change the Network ID (CID) of a specific device (see our device addressing page for more information)
        • F2 is th

Text Console

Command for processor/no nets

Command for devices with nets (DIN-CENCN-2/ZUMNET)

Command for RFID

Troubleshooting Tips and Tools

General Tips

Verify correct connection point

Isolate cables

Check for cabling loops

Network Analyzer Tool

DIN-CENCN-2 Specific Tips