Backup and Restore

Version 13.1 by Alexander Mott on 2023/02/06 17:02

There is a known issue on 3-series processors where the processor fails to correctly chunk and upload the selected SRBackup.zip file.
See below for a workaround and detailed instructions on how to load a backup on 3-series processors.

Overview

SHOWRUNNER™ provides backup and restore capabilities.  Backups contain all of the necessary configuration files along with all graphics and extensions associated with the project.  Credentials are stored encrypted and require an encrypted export.  When the backup is exported a user provided secret is required to encrypt the export.  The secret will be needed to import the credentials when restoring the backup.

Downloading a SHOWRUNNER™ Backup

  • Enter the Setup > File Management page and click the "Backup" button
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  • Enter a Secret to be used when restoring the backup
    • Do not lose or forget this Secret as it is required in order to restore the project files
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  • Once a secret is entered, the Download button becomes active. Click the Download button to download the SRBackup.zip file.

Restoring a SHOWRUNNER™ Backup

  • Enter Setup/ File Management/ Restore.
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  • Choose your back up file
  • Enter the Secret Key used to download your Backup Files
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  • If the Incorrect Secret Key is entered, you will be prompted and will not be allowed to Restart your system with your backup files.
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  • After the correct Secret Key is Authorized, you will be allowed to Restart your System
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