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Changes for page Custom Logo

Last modified by Alexander Mott on 2025/03/18 19:40
From version 11.1
edited by Alexander Mott
on 2021/12/22 17:37
Change comment: There is no comment for this version
To version 4.1
edited by Craig Lewis
on 2020/06/09 17:43
Change comment: Uploaded new attachment "1591724595422-172.png", version {1}

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1 -=== Custom Logo Guidelines ===
2 -
3 -To use a custom logo in your ShowRunner project, you should first create a custom logo per the following guidelines.
4 -
5 -Custom logos should have a white background and be in .png format with a resolution of 1280x800 for compatibility with the widest range of of touch screens.
6 -
7 -* TSW-770 and TSW-1060 screens have an aspect ratio of 16:10 and a native resolution of 1280x800.
8 -* TSW-1070 screens have an aspect ratio of 16:10 and a native resolution 1920x1080.
9 -* TSW-760 screens have an aspect ratio of 17:10 and a native resolution of 1024x600.
10 -
11 -=== Loading a Custom Logo to the Processor ===
12 -
13 -Once a custom logo has been created, it must be loaded to the processor (not to the touchscreen itself).
14 -
15 -* Start Crestron Toolbox and open the File Manager tool
16 -* Connect to the lighting control processor that the TSW touch screen is pointed at
17 -* Select "Internal Flash" from the list on the left
18 -* Select "HTML" from the list on the left
19 -* Right-click in an empty area on the right and select "Copy File(s) From..."
20 -* Select your custom logo .png file and load it to the processor
21 -
22 -[[image:1591724546339-953.png]]
23 -
24 -=== Updating the Lighting Configuration File ===
25 -
26 -Once the logo has been loaded to the processor, it is necessary to update the lighting configuration file.
27 -
28 -* First, pull the configuration file using either ShowRunner's File Management page (recommended), or pull it directly from the processor using Toolbox's File Manager tool. 
29 -** If using Toolbox's File Manager tool, the config will be located in one of two places:
30 -"NVRAM/sr/default/SrConfig.json" for ShowRunner versions 3.011 and newer
31 -"NVRAM/CiLightingConfig.json" for ShowRunner versions 3.010 and older
32 -* Open the configuration file in a text editor and the locate the "CustomLogoFile" line towards the bottom of the config:
33 -[[image:1591724611629-257.png]]
34 -* Change the value ##null ##to the name of your custom logo file:
35 -[[image:1591724595422-172.png]]
36 -* Save the updated configuration file
37 -* Load the updated configuration file to your processor using either ShowRunner's File Management page or using Toolbox
38 -** If using Toolbox, navigate to either:
39 -"NVRAM/sr/default" for ShowRunner versions 3.011 and newer
40 -"NVRAM" for ShowRunner versions 3.010 and older
41 -** Open Text Console and connect to the processor and type the## progreset## command and then press enter to restart the processor and finish loading the config
42 -
43 -=== Custom Logos on Processors with Authentication Enabled ===
44 -
45 -If your project is running on a 3-series with authentication enabled or a 4-series with user page authentication, you will need to follow [[these additional steps>>doc:SHOWRUNNER™ User Guide & Wiki.SHOWRUNNER™ Appendix.Resolving Custom Logo Not Loading on Touchscreens with Authentication on processor Enabled.WebHome]].
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