Changes for page Zūm Net Device Setup

Last modified by Alexander Mott on 2024/10/22 19:55
From version 52.1
edited by Alexander Mott
on 2024/10/22 19:55
Change comment: There is no comment for this version
To version 50.6
edited by Alexander Mott
on 2024/10/15 14:34
Change comment: (Autosaved)

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131 131  (% class="box errormessage" %)
132 132  (((
133 -Per Crestron's Zūm Wired firmware v4.01.06 release notes, devices running firmware v3.09.05 or earlier "are not supported for upgrade via the Zum App / Hub / or Toolbox" and users should contact Crestron True Blue Support for upgrade paths when required.
134 -
135 -Zūm Wired JBOXs operating as the Primary controller in App mode with firmware versions 4.x.x and above are limited in the number of secondary devices that can be supported on the Zūm Link bus:
136 -
137 -* ZUMNET-JBOX-DALI : 7 maximum secondary devices
138 -* ZUMNET-JBOX-~*~** : 14 maximum secondary devices
139 -* ZUMLINK-JBOX-~*~** : 14 maximum secondary devices
140 -
141 -These limitations do not apply to JBOXs operating in CNET mode //or// running firmware versions 3.x.x
133 +Per Crestron's Zūm Wired firmware v4.01.06.02 release notes, devices running firmware v3.09.05 or earlier "are not supported for upgrade via the Zum App / Hub / or Toolbox" and users should contact Crestron True Blue Support for upgrade paths when required.
142 142  )))
143 143  
144 144  It is best practice to upgrade all Zūm Wired devices to the latest version, or at the very least update all devices to the same firmware version across the job. The recommended process for updating Zūm Wired firmware is:
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151 151  1*. Note that as part of the update process, the ZUMNET-JBOX will reboot, which will cycle the connected load and briefly interrupt Ethernet connection to any downstream ZUMNET-JBOXs or other Ethernet devices, which in rare instances will cause the firmware update to fail
152 152  1. Verify that all the ZUMNET-JBOXs have successfully updated by using the Device Discovery Tool device export and checking the reported firmware version
153 153  1. If any ZUMNET-JBOXs failed to update, try to update it again in case the update failure was caused by an upstream device rebooting
154 -1. If a ZUMNET-JBOX fails to update more than twice in a row, further investigation is required:
155 -1*. ZUMNET-JBOXs will update their firmware only after all connected Zūm Link devices have been successfully updated
156 -1**. If any connected Zūm Link devices have conflicting or duplicate IDs, the update will fail
157 -1**. Zūm Link cabling issues may also cause firmware updates to fail
158 -1*. An unstable network (Ethernet) connection to the ZUMNET-JBOX may also cause the update to fail
146 +1. I
147 +1*. ZUMNET-JBOXs will update their firmware only after all connected Zūm Link devices have been successfully updated; verify
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160 160  Alternatively, rooms can be updated through the Crestron Zūm App as of firmware v1.03.54, however only one room can be upgraded at a time and your mobile device will become occupied for the duration of the firmware upgrade (15-45 minutes depending on firmware version and quantity of Zūm Wired devices in the room)
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