Changes for page Zūm Net Device Setup

Last modified by Alexander Mott on 2024/10/22 19:55
From version 51.1
edited by Alexander Mott
on 2024/10/15 14:39
Change comment: There is no comment for this version
To version 50.6
edited by Alexander Mott
on 2024/10/15 14:34
Change comment: (Autosaved)

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143 143  1*. Note that as part of the update process, the ZUMNET-JBOX will reboot, which will cycle the connected load and briefly interrupt Ethernet connection to any downstream ZUMNET-JBOXs or other Ethernet devices, which in rare instances will cause the firmware update to fail
144 144  1. Verify that all the ZUMNET-JBOXs have successfully updated by using the Device Discovery Tool device export and checking the reported firmware version
145 145  1. If any ZUMNET-JBOXs failed to update, try to update it again in case the update failure was caused by an upstream device rebooting
146 -1. If a ZUMNET-JBOX fails to update more than twice in a row, further investigation is required:
147 -1*. ZUMNET-JBOXs will update their firmware only after all connected Zūm Link devices have been successfully updated
148 -1**. If any connected Zūm Link devices have conflicting or duplicate IDs, the update will fail
149 -1**. Zūm Link cabling issues may also cause firmware updates to fail
150 -1*. An unstable network (Ethernet) connection to the ZUMNET-JBOX may also cause the update to fail
146 +1. I
147 +1*. ZUMNET-JBOXs will update their firmware only after all connected Zūm Link devices have been successfully updated; verify
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152 152  Alternatively, rooms can be updated through the Crestron Zūm App as of firmware v1.03.54, however only one room can be upgraded at a time and your mobile device will become occupied for the duration of the firmware upgrade (15-45 minutes depending on firmware version and quantity of Zūm Wired devices in the room)
153 153