Changes for page Zūm Net Device Setup

Last modified by Alexander Mott on 2024/10/22 19:55
From version 50.6
edited by Alexander Mott
on 2024/10/15 14:34
Change comment: (Autosaved)
To version 51.1
edited by Alexander Mott
on 2024/10/15 14:39
Change comment: There is no comment for this version

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143 143  1*. Note that as part of the update process, the ZUMNET-JBOX will reboot, which will cycle the connected load and briefly interrupt Ethernet connection to any downstream ZUMNET-JBOXs or other Ethernet devices, which in rare instances will cause the firmware update to fail
144 144  1. Verify that all the ZUMNET-JBOXs have successfully updated by using the Device Discovery Tool device export and checking the reported firmware version
145 145  1. If any ZUMNET-JBOXs failed to update, try to update it again in case the update failure was caused by an upstream device rebooting
146 -1. I
147 -1*. ZUMNET-JBOXs will update their firmware only after all connected Zūm Link devices have been successfully updated; verify
146 +1. If a ZUMNET-JBOX fails to update more than twice in a row, further investigation is required:
147 +1*. ZUMNET-JBOXs will update their firmware only after all connected Zūm Link devices have been successfully updated
148 +1**. If any connected Zūm Link devices have conflicting or duplicate IDs, the update will fail
149 +1**. Zūm Link cabling issues may also cause firmware updates to fail
150 +1*. An unstable network (Ethernet) connection to the ZUMNET-JBOX may also cause the update to fail
148 148  
149 149  Alternatively, rooms can be updated through the Crestron Zūm App as of firmware v1.03.54, however only one room can be upgraded at a time and your mobile device will become occupied for the duration of the firmware upgrade (15-45 minutes depending on firmware version and quantity of Zūm Wired devices in the room)
150 150