Changes for page Zūm Net Device Setup

Last modified by Alexander Mott on 2024/10/22 19:55
From version 50.2
edited by Alexander Mott
on 2024/10/15 14:14
Change comment: There is no comment for this version
To version 50.3
edited by Alexander Mott
on 2024/10/15 14:19
Change comment: (Autosaved)

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133 133  Per Crestron's Zūm Wired firmware v4.01.06.02 release notes, devices running firmware v3.09.05 or earlier "are not supported for upgrade via the Zum App / Hub / or Toolbox" and users should contact Crestron True Blue Support for upgrade paths when required.
134 134  )))
135 135  
136 -Updating firmware to the latest version is strongly recommended. The recommended process for updating Zūm Wired firmware is:
136 +Zūm Wired  The recommended process for updating Zūm Wired firmware is:
137 137  
138 138  1. Ensure that the ZUMNET-JBOX for the room is in Primary / Zūm Mode (see below) so that it will re-address all connected Zūm Link devices
139 -1. Connect to the ZUMNET-JBOX in Network Device Tree View to verify that all expected Zūm Link devices are online and that there are no conflicting or duplicate IDs
139 +1. Connect to the ZUMNET-JBOX in Network Device Tree View and verify that all expected Zūm Link devices are online and that there are no conflicting/duplicate IDs
140 140  1*. We have run into issues where devices will not always be uniquely addressed, typically as a result of cabling termination issues (incorrect pin-out or use of "EZ RJ45" passthrough connectors)
141 -1*. Occasionally, ZUMLINK-KP will be stuck at ID 03 after the ZUMNET-JBOX has been put into Primary/App Mode - in these cases, briefly disconnecting the keypad, reconnecting it, and waiting a few minutes will allow the keypad to be re-addressed
142 -1. adsf
141 +1*. Occasionally, ZUMLINK-KP will be stuck at ID 03 after the ZUMNET-JBOX has been put into Primary/App Mode - in these cases, briefly disconnecting the keypad, reconnecting it, and waiting a few minutes will allow the keypad's address to be changed
142 +1. Use the Zūm Wired .puf file or the ShowRunner
143 143  
144 144  Alternatively, rooms can be updated through the Crestron Zūm App as of firmware v1.03.54, however only one room can be upgraded at a time and your mobile device will become occupied for the duration of the firmware upgrade (15-45 minutes depending on firmware version and quantity of Zūm Wired devices in the room)
145 145