Changes for page Zūm Net Device Setup

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127	127	Zūm Net devices have a two additional settings not present for other devices: Primary/Secondary mode and Zūm/Cresnet mode. ZUMNET-JBOX-DALI have a third setting for Group/Legacy DALI mode, and all ZUMNET-JBOX-* that are in CNET mode can optionally be configured to automatically switch back and forth between CNET and App mode depending on whether the control processor is reachable.
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	129	+== Updating Firmware ==
	130	+
	131	+(% class="box errormessage" %)
	132	+(((
	133	+Per Crestron's Zūm Wired firmware v4.01.06 release notes, devices running firmware v3.09.05 or earlier "are not supported for upgrade via the Zum App / Hub / or Toolbox" and users should contact Crestron True Blue Support for upgrade paths when required.
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	135	+Zūm Wired JBOXs operating as the Primary controller in App mode with firmware versions 4.x.x and above are limited in the number of secondary devices that can be supported on the Zūm Link bus:
	136	+
	137	+* ZUMNET-JBOX-DALI : 7 maximum secondary devices
	138	+* ZUMNET-JBOX-~*~** : 14 maximum secondary devices
	139	+* ZUMLINK-JBOX-~*~** : 14 maximum secondary devices
	140	+
	141	+These limitations do not apply to JBOXs operating in CNET mode //or// running firmware versions 3.x.x
	142	+)))
	143	+
	144	+It is best practice to upgrade all Zūm Wired devices to the latest version, or at the very least update all devices to the same firmware version across the job. The recommended process for updating Zūm Wired firmware is:
	145	+
	146	+1. Ensure that the ZUMNET-JBOX for the room is in Primary / Zūm Mode (see below) so that it will re-address all connected Zūm Link devices
	147	+1. Connect to the ZUMNET-JBOX in Network Device Tree View and verify that all expected Zūm Link devices are online and that there are no conflicting/duplicate IDs
	148	+1*. We have run into issues where devices will not always be uniquely addressed, typically as a result of cabling termination issues (incorrect pin-out or use of "EZ RJ45" passthrough connectors)
	149	+1*. Occasionally, ZUMLINK-KP will be stuck at ID 03 after the ZUMNET-JBOX has been put into Primary/App Mode - in these cases, briefly disconnecting the keypad, reconnecting it, and waiting a few minutes will allow the keypad's address to be changed
	150	+1. Use the Zūm Wired .puf file or the Firmware Updating Script tool built into ShowRunner™ to update all the ZUMNET-JBOXs
	151	+1*. Note that as part of the update process, the ZUMNET-JBOX will reboot, which will cycle the connected load and briefly interrupt Ethernet connection to any downstream ZUMNET-JBOXs or other Ethernet devices, which in rare instances will cause the firmware update to fail
	152	+1. Verify that all the ZUMNET-JBOXs have successfully updated by using the Device Discovery Tool device export and checking the reported firmware version
	153	+1. If any ZUMNET-JBOXs failed to update, try to update it again in case the update failure was caused by an upstream device rebooting
	154	+1. If a ZUMNET-JBOX fails to update more than twice in a row, further investigation is required:
	155	+1*. ZUMNET-JBOXs will update their firmware only after all connected Zūm Link devices have been successfully updated
	156	+1**. If any connected Zūm Link devices have conflicting or duplicate IDs, the update will fail
	157	+1**. Zūm Link cabling issues may also cause firmware updates to fail
	158	+1*. An unstable network (Ethernet) connection to the ZUMNET-JBOX may also cause the update to fail
	159	+
	160	+Alternatively, rooms can be updated through the Crestron Zūm App as of firmware v1.03.54, however only one room can be upgraded at a time and your mobile device will become occupied for the duration of the firmware upgrade (15-45 minutes depending on firmware version and quantity of Zūm Wired devices in the room)
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129	129	== Primary/Secondary Mode ==
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131	131	(% class="box warningmessage" %)