Changes for page Zūm Net Device Setup
Last modified by Alexander Mott on 2024/10/22 19:55
From version 50.1
edited by Alexander Mott
on 2024/03/28 16:04
on 2024/03/28 16:04
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... ... @@ -126,6 +126,23 @@ 126 126 127 127 Zūm Net devices have a two additional settings not present for other devices: Primary/Secondary mode and Zūm/Cresnet mode. ZUMNET-JBOX-DALI have a third setting for Group/Legacy DALI mode, and all ZUMNET-JBOX-* that are in CNET mode can optionally be configured to automatically switch back and forth between CNET and App mode depending on whether the control processor is reachable. 128 128 129 +== Updating Firmware == 130 + 131 +(% class="box errormessage" %) 132 +((( 133 +Per Crestron's Zūm Wired firmware v4.01.06.02 release notes, devices running firmware v3.09.05 or earlier "are not supported for upgrade via the Zum App / Hub / or Toolbox" and users should contact Crestron True Blue Support for upgrade paths when required. 134 +))) 135 + 136 +Zūm Wired The recommended process for updating Zūm Wired firmware is: 137 + 138 +1. Ensure that the ZUMNET-JBOX for the room is in Primary / Zūm Mode (see below) so that it will re-address all connected Zūm Link devices 139 +1. Connect to the ZUMNET-JBOX in Network Device Tree View and verify that all expected Zūm Link devices are online and that there are no conflicting/duplicate IDs 140 +1*. We have run into issues where devices will not always be uniquely addressed, typically as a result of cabling termination issues (incorrect pin-out or use of "EZ RJ45" passthrough connectors) 141 +1*. Occasionally, ZUMLINK-KP will be stuck at ID 03 after the ZUMNET-JBOX has been put into Primary/App Mode - in these cases, briefly disconnecting the keypad, reconnecting it, and waiting a few minutes will allow the keypad's address to be changed 142 +1. Use the Zūm Wired .puf file or the ShowRunner 143 + 144 +Alternatively, rooms can be updated through the Crestron Zūm App as of firmware v1.03.54, however only one room can be upgraded at a time and your mobile device will become occupied for the duration of the firmware upgrade (15-45 minutes depending on firmware version and quantity of Zūm Wired devices in the room) 145 + 129 129 == Primary/Secondary Mode == 130 130 131 131 (% class="box warningmessage" %)