Changes for page Zūm Net Device Setup

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2 2  (((
3 -This article is for configuring Zūm Net devices using Crestron Toolbox. For instructions on configuring Zūm Wired rooms using the Crestron Zūm App, see [[this page>>SHOWRUNNER™ Setup Guide.Wiring Guide.Zūm Wired System Overview.Crestron Zūm App Overview.WebHome]].
4 -For details on using the Zūm Discovery feature to automatically build a ShowRunnerCLC™ configuration based on the Zūm App settings, see [[this page>>doc:SHOWRUNNER™ Setup Guide.SHOWRUNNER™ Installation Guide.Device Addressing.Zūm Discovery.WebHome]].
3 +This article is for configuring Zūm Net devices using Crestron Toolbox. For instructions on configuring Zūm Wired rooms using the Crestron Zūm App, see [[this page>>SHOWRUNNER™ Setup Guide.SHOWRUNNER™ Installation Guide.Preparation.Zūm App Overview.WebHome]].
4 +For details on using the Zūm Discovery feature to automatically build a ShowRunnerCLC™ configuration based on the Zūm App settings, see [[this page>>doc:SHOWRUNNER™ Setup Guide.SHOWRUNNER™ Installation Guide.Program Configuration.Zūm Discovery.WebHome]].
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6 6  
7 7  {{box cssClass="floatinginfobox" title="**CONTENTS**"}}
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8 8  {{toc/}}
9 9  {{/box}}
10 10  
11 -Zūm Net devices are part of Crestron's latest Zūm Wired system, acting as a the main lighting controller for a Zūm Wired room. In networked applications of Zūm Wired, they also act as bridges connecting the local Zūm Link devices in each room to the overall lighting network throughout the building. Since Zūm Link and Cresnet are [[interchangeable>>https://wiki.chiefintegrations.com/SHOWRUNNER%E2%84%A2%20Setup%20Guide/Wiring%20Guide/Wiring%20Overview/Z%C5%ABm%20Net/#HZ16BmLink]], and Zūm Net is an Ethernet protocol, this means that Zūm Net devices can be thought of as single-net DIN-CENCN-2s. As of Summer 2022, there are only two Zūm Net devices that have been announced and are in production: the ZUMNET-JBOX-16A-LV 0-10V load controller and the ZUMNET-JBOX-DALI DALI load controller. Configuring these devices for use with ShowRunnerCLC™ is identical, so they will be referred to collectively as ZUMNET-JBOXs for the purposes of this article.
11 +Zūm Net devices are part of Crestron's latest Zūm Wired system, acting as the main lighting controller for a Zūm Wired room. In networked applications of Zūm Wired, they also act as bridges connecting the local Zūm Link devices in each room to the overall lighting network throughout the building. Since Zūm Link and Cresnet are [[interchangeable>>https://wiki.chiefintegrations.com/SHOWRUNNER%E2%84%A2%20Setup%20Guide/Wiring%20Guide/Wiring%20Overview/Z%C5%ABm%20Net/#HZ16BmLink]], and Zūm Net is an Ethernet protocol, this means that Zūm Net devices can be thought of as single-net DIN-CENCN-2s. As of Summer 2022, there are only two Zūm Net devices that have been announced and are in production: the ZUMNET-JBOX-16A-LV 0-10V load controller and the ZUMNET-JBOX-DALI DALI load controller. Configuring these devices for use with ShowRunnerCLC™ is identical, so they will be referred to collectively as ZUMNET-JBOXs for the purposes of this article.
12 12  
13 13  Much like DIN-CENCN-2s in ShowRunnerCLC™ installations, ZUMNET-JBOXs identify themselves to the processor via their IP-ID, so the specific IP address of any given ZUMNET-JBOX does not matter as long as it is in the same range as the processor and does not conflict with any other devices on the network. If hosted devices are moved between ZUMNET-JBOXs, or if the ZUMNET-JBOX needs to have a different IP-ID than it was initially assigned, the configuration will need to be updated (see below). Chief Integrations typically provides an SRTakeoff.xlsx spreadsheet which will list all the Zūm Net and Zūm Link devices and their associated IP-IDs. If no takeoff is provided, then the processor's IP table can be checked by running the ##ipt -t ##command from the processor after the configuration is loaded. ZUMNET-JBOX's will typically start with IP-IDs in the 30-5F range, but can potentially exceed this range.
14 14  
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77 77  
78 78  If all hostnames have been set, then it becomes very easy to know which DHCP assigned IP address is associated with each room using the Device Summary. Generate a Device Summary with the new hostnames and proceed to IP configuration.
79 79  
80 -Full instructions on configuring Zūm Wired using the Crestron Zūm App, can be found [[here>>SHOWRUNNER™ Setup Guide.Wiring Guide.Zūm Wired System Overview.Crestron Zūm App Overview.WebHome]].
80 +Full instructions on configuring Zūm Wired using the Crestron Zūm App, can be found [[here>>SHOWRUNNER™ Setup Guide.SHOWRUNNER™ Installation Guide.Preparation.Zūm App Overview.WebHome]].
81 81  
82 82  === Identifying by Serial Number or MAC Address ===
83 83  
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106 106  
107 107  == Assigning Permanent Static IP Addresses and IP-IDs ==
108 108  
109 -Once you have identified which IP address has been assigned to each ZUMNET-JBOX, you can begin configuring them with permanent static IP addresses and the correct IP-ID:
109 +Once you have identified which IP address has been assigned to each ZUMNET-JBOX, you can begin configuring them with permanent static IP addresses and the correct IP-ID.
110 110  
111 +Note that static IP addresses are only required on jobs where there is no permanent DHCP server. Manual IP-ID assignment is not required for jobs intended to be used with Zūm Auto Discovery, though it may still be recommended in order to keep track and document which IP-ID is associated with each area (Auto Discovery will auto-assign IP-IDs to ZUMNET-JBOXs without IP-IDs, but if a ZUMNET-JBOX already has an IP table entry it will be imported to the configuration with that pre-existing IP-ID).
112 +
111 111  * Open Text Console in Toolbox and connect to the first ZUMNET-JBOX
112 112  * Run the following commands to configure the ZUMNET-JBOXs IP settings (example is for a **10.0.0.0(% style="color:darkgoldenrod" %)/24(%%)** subnet, with a permanent IP address of (% style="color:blue" %)**10.0.0.80**(%%), an IP-ID of (% style="color:olive" %)**30**(%%), a processor IP address of (% style="color:orange" %)**10.0.0.10**(%%), and a hostname of (% style="color:#800080" %)**ZNET-JBOX-RM-201**(%%); the hostname can be skipped if it has already been configured from the Crestron Zūm App)
113 113  ** Set IP address: ##ipa 0 (% style="color:blue" %)**10.0.0.80**(%%)##
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124 124  
125 125  Zūm Net devices have a two additional settings not present for other devices: Primary/Secondary mode and Zūm/Cresnet mode. ZUMNET-JBOX-DALI have a third setting for Group/Legacy DALI mode, and all ZUMNET-JBOX-* that are in CNET mode can optionally be configured to automatically switch back and forth between CNET and App mode depending on whether the control processor is reachable.
126 126  
129 +== Updating Firmware ==
130 +
131 +(% class="box errormessage" %)
132 +(((
133 +Per Crestron's Zūm Wired firmware v4.01.06.02 release notes, devices running firmware v3.09.05 or earlier "are not supported for upgrade via the Zum App / Hub / or Toolbox" and users should contact Crestron True Blue Support for upgrade paths when required.
134 +)))
135 +
136 +It is best practice to upgrade all Zūm Wired devices to the latest version, or at the very least update all devices to the same firmware version across the job. The recommended process for updating Zūm Wired firmware is:
137 +
138 +1. Ensure that the ZUMNET-JBOX for the room is in Primary / Zūm Mode (see below) so that it will re-address all connected Zūm Link devices
139 +1. Connect to the ZUMNET-JBOX in Network Device Tree View and verify that all expected Zūm Link devices are online and that there are no conflicting/duplicate IDs
140 +1*. We have run into issues where devices will not always be uniquely addressed, typically as a result of cabling termination issues (incorrect pin-out or use of "EZ RJ45" passthrough connectors)
141 +1*. Occasionally, ZUMLINK-KP will be stuck at ID 03 after the ZUMNET-JBOX has been put into Primary/App Mode - in these cases, briefly disconnecting the keypad, reconnecting it, and waiting a few minutes will allow the keypad's address to be changed
142 +1. Use the Zūm Wired .puf file or the Firmware Updating Script tool built into ShowRunner™ to update all the ZUMNET-JBOXs
143 +1*. Note that as part of the update process, the ZUMNET-JBOX will reboot, which will cycle the connected load and briefly interrupt Ethernet connection to any downstream ZUMNET-JBOXs or other Ethernet devices, which in rare instances will cause the firmware update to fail
144 +1. Verify that all the ZUMNET-JBOXs have successfully updated by using the Device Discovery Tool device export and checking the reported firmware version
145 +1. If any ZUMNET-JBOXs failed to update, try to update it again in case the update failure was caused by an upstream device rebooting
146 +1. I
147 +1*. ZUMNET-JBOXs will update their firmware only after all connected Zūm Link devices have been successfully updated; verify
148 +
149 +Alternatively, rooms can be updated through the Crestron Zūm App as of firmware v1.03.54, however only one room can be upgraded at a time and your mobile device will become occupied for the duration of the firmware upgrade (15-45 minutes depending on firmware version and quantity of Zūm Wired devices in the room)
150 +
127 127  == Primary/Secondary Mode ==
128 128  
129 129  (% class="box warningmessage" %)
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153 153  
154 154  == Zūm/Cresnet Mode ==
155 155  
156 -Zūm Mode (also known as App Mode) is the default setting for new ZUMNET-JBOXs, and allows them to be configured from the Crestron Zūm App. If a ZUMNET-JBOX is put into Cresnet mode, it will no longer be able to be configured using the Crestron Zūm App and all internal logic will be disabled. Generally, Cresnet mode is only required if non-Zūm Link devices are connected to the ZUMNET-JBOX (e.g. a GL-EXP-DIMU-CN phase dimmer or C2N-CBD-P Cameo keypads) or if certain ShowRunnerCLC™ features are required (such as changing the dimming response curve).
180 +Zūm Mode (also known as App Mode) is the default setting for ZUMNET-JBOXs shipping on newer firmware, and allows them to be configured from the Crestron Zūm App as long as a ZUMLINK-KP is connected to the JBOX. If a ZUMNET-JBOX is put into Cresnet mode, it will no longer be able to be configured using the Crestron Zūm App and all internal logic will be disabled.
157 157  
182 +Generally, ZUMNET-JBOXs do not need to be in Cresnet mode to work with ShowRunnerCLC™ except in specific cases:
183 +
184 +* ZUMNET-JBOX-DALI controllers are being used in legacy mode
185 +* Site-specific security requirements do not allow for wireless connectivity to the lighting controls
186 +* Certain ShowRunnerCLC™ features are required (such as changing the dimming response curve)
187 +* On older versions of firmware, Cresnet mode was required if non-Zūm Link devices were connected to the ZUMNET-JBOX (e.g. a GL-EXP-DIMU-CN phase dimmer or C2N-CBD-P Cameo keypads)
188 +** This is no longer the case on recent firmware, and ZUMNET-JBOXs with Cresnet hardware connected to them can be left in Zūm/App mode, though the Cresnet hardware will not be able to function without the control processor
189 +
190 +When a ZUMNET-JBOX is in Zūm Mode and configured to communicate with a processor running ShowRunnerCLC™ software, it is operating in a kind of "App Plus" mode, where any actions that are defined in ShowRunnerCLC™ are performed "on top of" the actions defined in the App:
191 +
192 +* A keypad with actions defined in the Zūm App will perform actions defined in ShowRunnerCLC™ in addition to those App-defined actions while the ZUMNET-JBOX is in Zūm Mode
193 +** This is useful when trying to add functionality to a keypad, such as allowing the keypad to control devices not available in the Zūm App (e.g. shades, loads that are controlled by other ZUMNET-JBOXs or Cresnet load controllers, etc.), but can cause confusion in other situations where there are conflicts between the App-defined actions and the ShowRunnerCLC™-defined actions (e.g. if a rocker keypad with the default All On and All Off actions defined in the App is programmed in ShowRunnerCLC™ to act as a single load toggle, it will not work correctly)
194 +** A ZUMLINK-KP that is disabled from ShowRunnerCLC™ (i.e. by using the Keypad Disable function) will not perform any actions
195 +** A ZUMLINK-KP that has null actions defined in the Zūm App will only perform those actions that are defined in ShowRunnerCLC™
196 +* If occupancy sensor load assignments in the App do not match ShowRunnerCLC™, then odd behavior may result
197 +
158 158  The commands to view or change the Zūm/Cresnet mode are:
159 159  
160 160  * View current mode: ##zwmode##
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176 176  
177 177  Zūm Mode Auto Switch is a feature introduced by Crestron in November of 2022 with .puf firmware v1.04.05 (device firmware 1.004.00005). This feature is intended to address concerns that arose from projects using custom programs with ZUMNET-JBOX-* devices in CNET Mode. Previously, if a device in CNET Mode lost connection to the processor, then it would be impossible to maintain any sort of control over the lighting. With Zūm Mode Auto Switch enabled, a ZUMNET-JBOX running in CNET Mode will automatically switch to App Mode and process local logic in the event that it loses connection to the processor.
178 178  
219 +Note that on 0-10V and switched JBOXs, the connected loads will flash once when rebooting. On ZUMNET-DALI-JBOX models, the JBOX will reboot once when switching to App mode and twice when switching back to CNET mode (once to switch to CNET, and a second time to switch to Legacy DALI mode)
220 +
179 179  Enable Zūm Mode Auto Switch using the command: ##autoswitch on##
180 180  
181 181  Rebooting after changing Auto Switch modes is not officially required, but is still recommended.