Changes for page Zūm Net Device Setup

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From version 18.1
edited by Alexander Mott
on 2022/06/21 18:11
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To version 5.3
edited by Alexander Mott
on 2022/06/16 20:00
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Summary

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Title
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1 -Zūm Net Device Setup
1 +ZUMNET-JBOX Setup
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1 -SHOWRUNNER™ Setup Guide.SHOWRUNNER™ Installation Guide.SHOWRUNNER™ Installation and Network Setup.WebHome
1 +SHOWRUNNER™ Setup Guide.SHOWRUNNER™ Installation Guide.WebHome
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21 21  1. Identifying which DHCP assigned IP address corresponds to each ZUMNET-JBOX
22 22  1. Connecting to each ZUMNET-JBOX and assigning a permanent static IP address and IP-ID
23 23  
24 -==== Identifying ZUMNET-JBOXs ====
24 +==== Identifying Zūm Net Devices ====
25 25  
26 26  Once all ZUMNET-JBOXs have been assigned temporary IP addresses from the DHCP server, they must each be identified so that the correct IP-ID can be assigned. The goal is to associate each assigned IP address with the room that each ZUMNET-JBOX is meant to control. Then we can connect to each ZUMNET-JBOX and set static IP addresses and update the IP table with the correct IP-ID.
27 27  
28 -There are three primary ways of identifying ZUMNET-JBOXs:
28 +If the electrical contractor has provided a list of which serial numbers/MAC addresses belong to each installed ZUMNET-JBOX, then it is relatively easy to identify which ZUMNET-JBOX should get which IP-ID:
29 29  
30 -1. Identifying by hostname
31 -1. Identifying by serial number or MAC address
32 -1. Identifying through Device Tree View
33 -
34 -Each of these methods involves generating a Device Summary using the Device Discovery Tool in Toolbox. The Device Summary is a file which lists all devices that are discoverable on the network along with useful information such as their hostname, IP address, and MAC address.
35 -
36 -To generate a Device Summary in Toolbox:
37 -
38 38  * Connect to the lighting network and open Device Discovery Tool in Toolbox
39 39  * The Device Discovery tool will automatically report how many Ethernet devices have been discovered
40 -* Verify that the expected number of Ethernet devices have been discovered, including any TSWs, GLPACs, DIN-CENCN-2s, etc.
32 +** Verify that the correct number of Ethernet devices have been discovered, including any TSWs, GLPACs, DIN-CENCN-2s, etc.
41 41  ** Note that only Crestron devices will appear in Device Discovery; non-Crestron devices (such as Pharos or Enttec DMX controllers) will not appear in Device Discovery Tool
42 -** If no devices are discovered, verify that your computer is connected to the network and your IP address is compatible with the network
43 -** If some devices are missing, there may be an issue with your DHCP server settings or the network wiring
44 44  * Click the "Export..." button below the list of discovered devices
45 45  ** If this button says "Address Book", then Toolbox needs to be updated
46 -* Click the Write Device Summary button and save the Device Summary to your computer
47 -** Though saved as a text file, the Device Summary is actually a table of comma separated values
48 -** Renaming DeviceSummary.txt to DeviceSummary.csv will allow it to be opened and manipulated in common spreadsheet software such as Microsoft Excel or LibreOffice Calc
36 +* Click the Write Device Summary button and save the DeviceSummary.txt to your computer
37 +* The DeviceSummary.txt provides the IP address, MAC address, and serial number for each device on the network
38 +* Cross reference the DeviceSummary.txt with the serial numbers/MAC addresses provided by the installer in order to determine which ZUMNET-JBOX has been assigned each IP address
39 +* Update the SRTakeoff.xlsx with the device serial number, MAC address, and automatically assigned IP address for all ZUMNET-JBOXs
49 49  
50 -Below is an example of a Device Summary for a fully-configured job:
41 +If the electrical contractor has not provided a list of which serial numbers/MAC addresses belong to each installed ZUMNET-JBOX, then it is necessary to connect to each ZUMNET-JBOX individually and identify them through Toolbox. Putting a device into identify will stop any programs running on a processor, and taking a device out of identify mode will restart the program. This starting/stopping of the program can be time consuming when a large number of devices are being identified, so it may be a good idea to run the ##stopprog -p:01## command on the processor prior to identifying devices. Once all the devices are identified, run the ##progreset## command to resume the program.
51 51  
52 -* DeviceSummary.txt:
53 -[[image:1655487020590-542.png]]
54 -* DeviceSummary.csv:
55 -[[image:1655487132138-904.png]]
56 -
57 -Once the Device Summary has been generated, proceed to identifying each ZUMNET-JBOX using the hostname, SN/MAC, or Device Tree View methods described below.
58 -
59 -===== Identifying by Hostname =====
60 -
61 -The Crestron Zūm App is used to configure the internal logic of Zūm Wired rooms. This internal logic determines the room behavior when ZUMNET-JBOXs are used in standalone applications or if communication to the processor is lost. Even on SHOWRUNNER™ jobs with a central program running the lighting controls, it is best practice to configure the internal logic to match as closely as possible the SHOWRUNNER™ logic in order to minimize disruption to end-users in the event of a processor or network failure.
62 -
63 -In addition to configuring default room logic, the Crestron Zūm App can be used to change the hostname of the ZUMNET-JBOX for each room. By default, the hostname for a ZUMNET-JBOX is the model followed by the last six digits of the MAC address, e.g. "ZUMNET-JBOX-16A-LV-F2DA94". If you or the electrical contractor already intend to configure the internal logic each ZUMNET-JBOX, it would be a good idea to also change the hostname to something more identifiable.
64 -
65 -To change the hostname using the Crestron Zūm App:
66 -
67 -* Connect to the ZUMNET-JBOX in the App
68 -* Tap "Room Settings"
69 -* Tap "Network"
70 -* Tap the Hostname field and edit the Hostname
71 -* Scroll to the bottom of the page and tap "Save settings"
72 -* Tap "OK" to apply the changes and reboot the ZUMNET-JBOX
73 -** Note that rebooting the JBOX will cause the lights to briefly cut out
74 -
75 -If all hostnames have been set, then it becomes very easy to know which DHCP assigned IP address is associated with each room using the Device Summary. Generate a Device Summary with the new hostnames and proceed to IP configuration.
76 -
77 -===== Identifying by Serial Number or MAC Address =====
78 -
79 -Both the serial number and MAC address are printed onto each ZUMNET-JBOX. Just like with Cresnet jobs, it is good practice for the electrical contractor to record serial numbers as they install devices. It is also good to collect the MAC addresses, but it is not necessary since Device Summary will have both the serial number and MAC address.
80 -
81 -If the electrical contractor has provided a list of which serial numbers/MAC addresses belong to each installed ZUMNET-JBOX, then generate a Device Summary and proceed to IP configuration.
82 -
83 -===== Identifying through Network Device Tree View =====
84 -
85 -If the electrical contractor has not provided a list of which serial numbers/MAC addresses belong to each installed ZUMNET-JBOX and nobody intends to rename each ZUMNET-JBOX using the Crestron Zūm App, then the only way to identify which ZUMNET-JBOX is installed where is to use the Device Tree View tool in Toolbox. This is by far the slowest and most disruptive way to identify devices, so it is only recommended as a last resort.
86 -
87 -Putting a ZUMNET-JBOX into identify mode will make it continuously produce an alarm-clock sound and flash any connected loads. Additionally, putting a device into identify mode will stop any programs running on a processor, and taking a device out of identify mode will restart the program. This starting/stopping of the program can be time consuming when a large number of devices are being identified, so it may be a good idea to suspend the program using the ##stopprog -p:01## command on the processor prior to identifying devices. Once all the devices are identified, run the ##progreset## command to resume the program.
88 -
89 -* Generate a Device Summary and note the IP addresses for all installed ZUMNET-JBOXs
43 +* Connect to the lighting network and open Device Discovery Tool in Toolbox
44 +* Note the IP addresses for all of the installed ZUMNET-JBOXs
90 90  * Connect to the first ZUMNET-JBOX using Network Device Tree View
91 91  * Locate the "ZUMNET-JBOX-xx-xx-LOCAL" device in the list of connected devices
92 92  ** The model will vary between 0-10V and DALI JBOXs
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94 94  * Right click the device and press "Identify This Device..." from the context menu
95 95  * The device will blink any attached fixtures and make an alarm sound
96 96  * Walk around the jobsite until the room/controlled fixtures are located
97 -* Edit the Device Summary or SRTakeoff.xlsx so that you remember which JBOX is which
98 -* Repeat for each ZUMNET-JBOX until all of the ZUMNET-JBOXs have been identified
52 +* Update the SRTakeoff.xlsx with the device serial number, MAC address, and automatically assigned IP address
53 +* Repeat all steps for each ZUMNET-JBOXs until all of the ZUMNET-JBOXs have been identified
99 99  
100 -Once you have determined and recorded which ZUMNET-JBOX is which, you may proceed to IP configuration.
101 -
102 102  ==== Assigning Permanent Static IP Addresses and IP-IDs ====
103 103  
104 104  Once you have identified which IP address has been assigned to each ZUMNET-JBOX, you can begin configuring them with permanent static IP addresses and the correct IP-ID:
105 105  
106 106  * Open Text Console in Toolbox and connect to the first ZUMNET-JBOX
107 -* Run the following commands to configure the ZUMNET-JBOXs IP settings (example is for a **10.0.0.0(% style="color:darkgoldenrod" %)/24(%%)** subnet, with a permanent IP address of (% style="color:blue" %)**10.0.0.80**(%%), an IP-ID of (% style="color:olive" %)**30**(%%), a processor IP address of (% style="color:orange" %)**10.0.0.10**(%%), and a hostname of (% style="color:#800080" %)**ZNET-JBOX-RM-201**(%%); the hostname can be skipped if it has already been configured from the Crestron Zūm App)
60 +* Run the following commands to configure the ZUMNET-JBOXs IP settings (example is for a **10.0.0.0(% style="color:darkgoldenrod" %)/24(%%)** subnet, with a permanent IP address of (% style="color:blue" %)**10.0.0.20**(%%), an IP-ID of (% style="color:olive" %)**30**(%%), a processor IP address of (% style="color:orange" %)**10.0.0.10**(%%), and a hostname of (% style="color:#800080" %)**ZNET-JBOX-RM-201**(%%))
108 108  ** Disable DHCP: ##dhcp off##
109 -** Set IP address: ##ipa 0 (% style="color:blue" %)**10.0.0.80**(%%)##
62 +** Set IP address: ##ipa 0 (% style="color:blue" %)**10.0.0.20**(%%)##
110 110  ** Set IP subnet mask: ##ipm 0 (% style="color:darkgoldenrod" %)**255.255.255.0**(%%)##
111 111  ** Set default gateway: ##defr 0 **10.0.0.1**##
112 112  ** Update IP table: ##addm (% style="color:olive" %)**30**(%%) (% style="color:orange" %)**10.0.0.10**(%%)##
113 113  ** Set hostname: ##host (% style="color:purple" %)**ZNET-JBOX-RM-201**(%%)##
114 114  ** Reboot the ZUMNET-JBOX: ##reboot##
115 -*** Note that rebooting the JBOX will cause the lights to briefly cut out
116 116  * Repeat for all ZUMNET-JBOXs on the job
117 117  
118 118  === Zūm Net Specific Configuration ===
119 119  
120 -Zūm Net devices have a two additional settings not present for other devices: Zūm/Cresnet mode and Master/Slave mode. ZUMNET-JBOXs should ship as Master devices in Zūm Mode from the factory, and this is typically the desired setting.
72 +Zūm Net devices have
121 121  
122 -==== Zūm/Cresnet Mode ====
74 +App vs Cresnet mode
123 123  
124 -Zūm Mode (also known as App Mode) is the default setting for new ZUMNET-JBOXs, and allows them to be configured from the Crestron Zūm App. If a ZUMNET-JBOX is put into Cresnet mode, it will no longer be able to be configured using the Crestron Zūm App and all internal logic will be disabled. Generally, Cresnet mode is only required if non-Zūm Link devices are connected to the ZUMNET-JBOX (e.g. a GL-EXP-DIMU-CN phase dimmer or C2N-CBD-P Cameo keypads) or if certain SHOWRUNNER™ features are required (such as changing the dimming response curve).
76 +Master vs Slave
125 125  
126 -The commands to view or change the Zūm/Cresnet mode are:
127 -
128 -* View current mode: ##zwmode##
129 -* Make Zūm/App mode: ##zwmode zum##
130 -* Make Cresnet mode: ##zwmode cnet##
131 -
132 -A reboot is required if the mode is to be changed. Note that this command will also display the current Master/Slave mode, but will not allow you to change it.
133 -
134 -==== Master/Slave Mode ====
135 -
136 -ZUMNET-JBOXs ship in "Master" mode by default, and generally this is how they should be configured. "Slave" mode effectively turns a ZUMNET-JBOX into a ZUMLINK-JBOX. There are two scenarios in which a ZUMNET-JBOX will need to be configured in "Slave" mode:
137 -
138 -1. It is connected to another ZUMNET-JBOX via the Zūm Link bus
139 -1. It is being used as a Cresnet device, connected to a processor or DIN-CENCN-2 using a Cresnet/Zūm Link adapter
140 -
141 -The commands to view or change the Master/Slave mode are:
142 -
143 -* View current mode: ##zwms##
144 -* Make "master": ##zwms master##
145 -* Make "slave": ##zwms slave##
146 -
147 -A reboot is required if the mode is to be changed.
148 -
149 -=== Problems Connecting to Zūm Room (Error 13) ===
150 -
151 -If you cannot connect to the Zūm Room (i.e., the primary ZUMNET-JBOX for the room) using the Crestron Zūm App:
152 -
153 -* Verify the ZUMNET-JBOX is in "zum" mode
154 -* Verify that the primary ZUMNET-JBOX for the room is in "master" mode
155 -* Confirm you are on an Android device (the iOS app does not currently support Zūm Wired devices)
156 -* If you get an "Error 13" code:
157 -** Uninstall the app
158 -** Reboot your phone
159 -** Reinstall the app
160 -** Navigate to Android Application settings
161 -** Navigate to the Crestron Zūm App
162 -** Clear storage for the Crestron Zūm App
163 -** Open the Crestron Zūm App and accept the license agreements
164 -** Connect to the Zūm Room
165 -** When prompted, input a valid pin (default is 2468)
166 -
167 167  === Changing IP-IDs ===
168 168  
169 169  If ZUMNET-JBOXs must be assigned different IP-IDs than indicated in the SRTakeoff.xlsx, or if Zūm Link devices are moved between ZUMNET-JBOXs, then the configuration file must be updated. Every Zūm Link device in the configuration has a ##"DeviceHostId"## associated with it, which corresponds to the IP-ID of the ZUMNET-JBOX hosting it.
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