Changes for page Zūm Net Device Setup

Last modified by Alexander Mott on 2024/10/22 19:55

From version 18.1
edited by Alexander Mott
on 2022/06/21 18:11
Change comment: There is no comment for this version
To version 11.1
edited by Alexander Mott
on 2022/06/17 17:30
Change comment: Uploaded new attachment "1655487002500-174.png", version {1}

Summary

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1 -SHOWRUNNER™ Setup Guide.SHOWRUNNER™ Installation Guide.SHOWRUNNER™ Installation and Network Setup.WebHome
1 +SHOWRUNNER™ Setup Guide.SHOWRUNNER™ Installation Guide.WebHome
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47 47  ** Though saved as a text file, the Device Summary is actually a table of comma separated values
48 48  ** Renaming DeviceSummary.txt to DeviceSummary.csv will allow it to be opened and manipulated in common spreadsheet software such as Microsoft Excel or LibreOffice Calc
49 49  
50 -Below is an example of a Device Summary for a fully-configured job:
50 +Below is an example of a DeviceSummary.txt and DeviceSummary.csv for a fully-configured job:
51 51  
52 -* DeviceSummary.txt:
53 -[[image:1655487020590-542.png]]
54 -* DeviceSummary.csv:
55 -[[image:1655487132138-904.png]]
56 -
57 57  Once the Device Summary has been generated, proceed to identifying each ZUMNET-JBOX using the hostname, SN/MAC, or Device Tree View methods described below.
58 58  
59 59  ===== Identifying by Hostname =====
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112 112  ** Update IP table: ##addm (% style="color:olive" %)**30**(%%) (% style="color:orange" %)**10.0.0.10**(%%)##
113 113  ** Set hostname: ##host (% style="color:purple" %)**ZNET-JBOX-RM-201**(%%)##
114 114  ** Reboot the ZUMNET-JBOX: ##reboot##
115 -*** Note that rebooting the JBOX will cause the lights to briefly cut out
116 116  * Repeat for all ZUMNET-JBOXs on the job
117 117  
118 118  === Zūm Net Specific Configuration ===
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146 146  
147 147  A reboot is required if the mode is to be changed.
148 148  
149 -=== Problems Connecting to Zūm Room (Error 13) ===
150 -
151 -If you cannot connect to the Zūm Room (i.e., the primary ZUMNET-JBOX for the room) using the Crestron Zūm App:
152 -
153 -* Verify the ZUMNET-JBOX is in "zum" mode
154 -* Verify that the primary ZUMNET-JBOX for the room is in "master" mode
155 -* Confirm you are on an Android device (the iOS app does not currently support Zūm Wired devices)
156 -* If you get an "Error 13" code:
157 -** Uninstall the app
158 -** Reboot your phone
159 -** Reinstall the app
160 -** Navigate to Android Application settings
161 -** Navigate to the Crestron Zūm App
162 -** Clear storage for the Crestron Zūm App
163 -** Open the Crestron Zūm App and accept the license agreements
164 -** Connect to the Zūm Room
165 -** When prompted, input a valid pin (default is 2468)
166 -
167 167  === Changing IP-IDs ===
168 168  
169 169  If ZUMNET-JBOXs must be assigned different IP-IDs than indicated in the SRTakeoff.xlsx, or if Zūm Link devices are moved between ZUMNET-JBOXs, then the configuration file must be updated. Every Zūm Link device in the configuration has a ##"DeviceHostId"## associated with it, which corresponds to the IP-ID of the ZUMNET-JBOX hosting it.
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