Changes for page Zūm Net Device Setup

Last modified by Alexander Mott on 2024/10/22 19:55
From version 12.1
edited by Alexander Mott
on 2022/06/17 17:30
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To version 18.1
edited by Alexander Mott
on 2022/06/21 18:11
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1 -SHOWRUNNER™ Setup Guide.SHOWRUNNER™ Installation Guide.WebHome
1 +SHOWRUNNER™ Setup Guide.SHOWRUNNER™ Installation Guide.SHOWRUNNER™ Installation and Network Setup.WebHome
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47 47  ** Though saved as a text file, the Device Summary is actually a table of comma separated values
48 48  ** Renaming DeviceSummary.txt to DeviceSummary.csv will allow it to be opened and manipulated in common spreadsheet software such as Microsoft Excel or LibreOffice Calc
49 49  
50 -Below is an example of a DeviceSummary.txt and DeviceSummary.csv for a fully-configured job:
50 +Below is an example of a Device Summary for a fully-configured job:
51 51  
52 +* DeviceSummary.txt:
53 +[[image:1655487020590-542.png]]
54 +* DeviceSummary.csv:
55 +[[image:1655487132138-904.png]]
56 +
52 52  Once the Device Summary has been generated, proceed to identifying each ZUMNET-JBOX using the hostname, SN/MAC, or Device Tree View methods described below.
53 53  
54 54  ===== Identifying by Hostname =====
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107 107  ** Update IP table: ##addm (% style="color:olive" %)**30**(%%) (% style="color:orange" %)**10.0.0.10**(%%)##
108 108  ** Set hostname: ##host (% style="color:purple" %)**ZNET-JBOX-RM-201**(%%)##
109 109  ** Reboot the ZUMNET-JBOX: ##reboot##
115 +*** Note that rebooting the JBOX will cause the lights to briefly cut out
110 110  * Repeat for all ZUMNET-JBOXs on the job
111 111  
112 112  === Zūm Net Specific Configuration ===
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140 140  
141 141  A reboot is required if the mode is to be changed.
142 142  
149 +=== Problems Connecting to Zūm Room (Error 13) ===
150 +
151 +If you cannot connect to the Zūm Room (i.e., the primary ZUMNET-JBOX for the room) using the Crestron Zūm App:
152 +
153 +* Verify the ZUMNET-JBOX is in "zum" mode
154 +* Verify that the primary ZUMNET-JBOX for the room is in "master" mode
155 +* Confirm you are on an Android device (the iOS app does not currently support Zūm Wired devices)
156 +* If you get an "Error 13" code:
157 +** Uninstall the app
158 +** Reboot your phone
159 +** Reinstall the app
160 +** Navigate to Android Application settings
161 +** Navigate to the Crestron Zūm App
162 +** Clear storage for the Crestron Zūm App
163 +** Open the Crestron Zūm App and accept the license agreements
164 +** Connect to the Zūm Room
165 +** When prompted, input a valid pin (default is 2468)
166 +
143 143  === Changing IP-IDs ===
144 144  
145 145  If ZUMNET-JBOXs must be assigned different IP-IDs than indicated in the SRTakeoff.xlsx, or if Zūm Link devices are moved between ZUMNET-JBOXs, then the configuration file must be updated. Every Zūm Link device in the configuration has a ##"DeviceHostId"## associated with it, which corresponds to the IP-ID of the ZUMNET-JBOX hosting it.
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