Changes for page Zūm Net Device Setup

Last modified by Alexander Mott on 2024/10/22 19:55

From version 11.1
edited by Alexander Mott
on 2022/06/17 17:30
Change comment: Uploaded new attachment "1655487002500-174.png", version {1}
To version 10.3
edited by Alexander Mott
on 2022/06/17 16:47
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29 29  
30 30  1. Identifying by hostname
31 31  1. Identifying by serial number or MAC address
32 -1. Identifying through Device Tree View
32 +1. Identifying through Toolbox
33 33  
34 34  Each of these methods involves generating a Device Summary using the Device Discovery Tool in Toolbox. The Device Summary is a file which lists all devices that are discoverable on the network along with useful information such as their hostname, IP address, and MAC address.
35 35  
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43 43  ** If some devices are missing, there may be an issue with your DHCP server settings or the network wiring
44 44  * Click the "Export..." button below the list of discovered devices
45 45  ** If this button says "Address Book", then Toolbox needs to be updated
46 -* Click the Write Device Summary button and save the Device Summary to your computer
47 -** Though saved as a text file, the Device Summary is actually a table of comma separated values
48 -** Renaming DeviceSummary.txt to DeviceSummary.csv will allow it to be opened and manipulated in common spreadsheet software such as Microsoft Excel or LibreOffice Calc
46 +* Click the Write Device Summary button and save the DeviceSummary.txt to your computer
47 +* The DeviceSummary.txt provides the IP address, MAC address, and serial number for each device on the network
48 +* Cross reference the DeviceSummary.txt with the serial numbers/MAC addresses provided by the installer in order to determine which ZUMNET-JBOX has been assigned each IP address
49 +* Update the SRTakeoff.xlsx with the device serial number, MAC address, and automatically assigned IP address for all ZUMNET-JBOXs
49 49  
50 -Below is an example of a DeviceSummary.txt and DeviceSummary.csv for a fully-configured job:
51 -
52 -Once the Device Summary has been generated, proceed to identifying each ZUMNET-JBOX using the hostname, SN/MAC, or Device Tree View methods described below.
53 -
54 54  ===== Identifying by Hostname =====
55 55  
56 -The Crestron Zūm App is used to configure the internal logic of Zūm Wired rooms. This internal logic determines the room behavior when ZUMNET-JBOXs are used in standalone applications or if communication to the processor is lost. Even on SHOWRUNNER™ jobs with a central program running the lighting controls, it is best practice to configure the internal logic to match as closely as possible the SHOWRUNNER™ logic in order to minimize disruption to end-users in the event of a processor or network failure.
53 +Oftentimes,
57 57  
58 -In addition to configuring default room logic, the Crestron Zūm App can be used to change the hostname of the ZUMNET-JBOX for each room. By default, the hostname for a ZUMNET-JBOX is the model followed by the last six digits of the MAC address, e.g. "ZUMNET-JBOX-16A-LV-F2DA94". If you or the electrical contractor already intend to configure the internal logic each ZUMNET-JBOX, it would be a good idea to also change the hostname to something more identifiable.
55 +If the electrical contractor has provided a list of which serial numbers/MAC addresses belong to each installed ZUMNET-JBOX, then it is relatively easy to identify which ZUMNET-JBOX should get which IP-ID:
59 59  
60 -To change the hostname using the Crestron Zūm App:
57 +* Connect to the lighting network and open Device Discovery Tool in Toolbox
58 +* The Device Discovery tool will automatically report how many Ethernet devices have been discovered
59 +** Verify that the correct number of Ethernet devices have been discovered, including any TSWs, GLPACs, DIN-CENCN-2s, etc.
60 +** Note that only Crestron devices will appear in Device Discovery; non-Crestron devices (such as Pharos or Enttec DMX controllers) will not appear in Device Discovery Tool
61 +* Click the "Export..." button below the list of discovered devices
62 +** If this button says "Address Book", then Toolbox needs to be updated
63 +* Click the Write Device Summary button and save the DeviceSummary.txt to your computer
64 +* The DeviceSummary.txt provides the IP address, MAC address, and serial number for each device on the network
65 +* Cross reference the DeviceSummary.txt with the serial numbers/MAC addresses provided by the installer in order to determine which ZUMNET-JBOX has been assigned each IP address
66 +* Update the SRTakeoff.xlsx with the device serial number, MAC address, and automatically assigned IP address for all ZUMNET-JBOXs
61 61  
62 -* Connect to the ZUMNET-JBOX in the App
63 -* Tap "Room Settings"
64 -* Tap "Network"
65 -* Tap the Hostname field and edit the Hostname
66 -* Scroll to the bottom of the page and tap "Save settings"
67 -* Tap "OK" to apply the changes and reboot the ZUMNET-JBOX
68 -** Note that rebooting the JBOX will cause the lights to briefly cut out
68 +If the electrical contractor has not provided a list of which serial numbers/MAC addresses belong to each installed ZUMNET-JBOX, then it is necessary to connect to each ZUMNET-JBOX individually and identify them through Toolbox. Putting a device into identify will stop any programs running on a processor, and taking a device out of identify mode will restart the program. This starting/stopping of the program can be time consuming when a large number of devices are being identified, so it may be a good idea to run the ##stopprog -p:01## command on the processor prior to identifying devices. Once all the devices are identified, run the ##progreset## command to resume the program.
69 69  
70 -If all hostnames have been set, then it becomes very easy to know which DHCP assigned IP address is associated with each room using the Device Summary. Generate a Device Summary with the new hostnames and proceed to IP configuration.
71 -
72 -===== Identifying by Serial Number or MAC Address =====
73 -
74 -Both the serial number and MAC address are printed onto each ZUMNET-JBOX. Just like with Cresnet jobs, it is good practice for the electrical contractor to record serial numbers as they install devices. It is also good to collect the MAC addresses, but it is not necessary since Device Summary will have both the serial number and MAC address.
75 -
76 -If the electrical contractor has provided a list of which serial numbers/MAC addresses belong to each installed ZUMNET-JBOX, then generate a Device Summary and proceed to IP configuration.
77 -
78 -===== Identifying through Network Device Tree View =====
79 -
80 -If the electrical contractor has not provided a list of which serial numbers/MAC addresses belong to each installed ZUMNET-JBOX and nobody intends to rename each ZUMNET-JBOX using the Crestron Zūm App, then the only way to identify which ZUMNET-JBOX is installed where is to use the Device Tree View tool in Toolbox. This is by far the slowest and most disruptive way to identify devices, so it is only recommended as a last resort.
81 -
82 -Putting a ZUMNET-JBOX into identify mode will make it continuously produce an alarm-clock sound and flash any connected loads. Additionally, putting a device into identify mode will stop any programs running on a processor, and taking a device out of identify mode will restart the program. This starting/stopping of the program can be time consuming when a large number of devices are being identified, so it may be a good idea to suspend the program using the ##stopprog -p:01## command on the processor prior to identifying devices. Once all the devices are identified, run the ##progreset## command to resume the program.
83 -
84 -* Generate a Device Summary and note the IP addresses for all installed ZUMNET-JBOXs
70 +* Connect to the lighting network and open Device Discovery Tool in Toolbox
71 +* Note the IP addresses for all of the installed ZUMNET-JBOXs
85 85  * Connect to the first ZUMNET-JBOX using Network Device Tree View
86 86  * Locate the "ZUMNET-JBOX-xx-xx-LOCAL" device in the list of connected devices
87 87  ** The model will vary between 0-10V and DALI JBOXs
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89 89  * Right click the device and press "Identify This Device..." from the context menu
90 90  * The device will blink any attached fixtures and make an alarm sound
91 91  * Walk around the jobsite until the room/controlled fixtures are located
92 -* Edit the Device Summary or SRTakeoff.xlsx so that you remember which JBOX is which
93 -* Repeat for each ZUMNET-JBOX until all of the ZUMNET-JBOXs have been identified
79 +* Update the SRTakeoff.xlsx with the device serial number, MAC address, and automatically assigned IP address
80 +* Repeat all steps for each ZUMNET-JBOXs until all of the ZUMNET-JBOXs have been identified
94 94  
95 -Once you have determined and recorded which ZUMNET-JBOX is which, you may proceed to IP configuration.
96 -
97 97  ==== Assigning Permanent Static IP Addresses and IP-IDs ====
98 98  
99 99  Once you have identified which IP address has been assigned to each ZUMNET-JBOX, you can begin configuring them with permanent static IP addresses and the correct IP-ID:
100 100  
101 101  * Open Text Console in Toolbox and connect to the first ZUMNET-JBOX
102 -* Run the following commands to configure the ZUMNET-JBOXs IP settings (example is for a **10.0.0.0(% style="color:darkgoldenrod" %)/24(%%)** subnet, with a permanent IP address of (% style="color:blue" %)**10.0.0.80**(%%), an IP-ID of (% style="color:olive" %)**30**(%%), a processor IP address of (% style="color:orange" %)**10.0.0.10**(%%), and a hostname of (% style="color:#800080" %)**ZNET-JBOX-RM-201**(%%); the hostname can be skipped if it has already been configured from the Crestron Zūm App)
87 +* Run the following commands to configure the ZUMNET-JBOXs IP settings (example is for a **10.0.0.0(% style="color:darkgoldenrod" %)/24(%%)** subnet, with a permanent IP address of (% style="color:blue" %)**10.0.0.80**(%%), an IP-ID of (% style="color:olive" %)**30**(%%), a processor IP address of (% style="color:orange" %)**10.0.0.10**(%%), and a hostname of (% style="color:#800080" %)**ZNET-JBOX-RM-201**(%%))
103 103  ** Disable DHCP: ##dhcp off##
104 104  ** Set IP address: ##ipa 0 (% style="color:blue" %)**10.0.0.80**(%%)##
105 105  ** Set IP subnet mask: ##ipm 0 (% style="color:darkgoldenrod" %)**255.255.255.0**(%%)##
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111 111  
112 112  === Zūm Net Specific Configuration ===
113 113  
114 -Zūm Net devices have a two additional settings not present for other devices: Zūm/Cresnet mode and Master/Slave mode. ZUMNET-JBOXs should ship as Master devices in Zūm Mode from the factory, and this is typically the desired setting.
99 +Zūm Net devices have a two additional settings not present for other devices: Zūm/Cresnet mode and Master/Slave mode.
115 115  
116 116  ==== Zūm/Cresnet Mode ====
117 117  
118 -Zūm Mode (also known as App Mode) is the default setting for new ZUMNET-JBOXs, and allows them to be configured from the Crestron Zūm App. If a ZUMNET-JBOX is put into Cresnet mode, it will no longer be able to be configured using the Crestron Zūm App and all internal logic will be disabled. Generally, Cresnet mode is only required if non-Zūm Link devices are connected to the ZUMNET-JBOX (e.g. a GL-EXP-DIMU-CN phase dimmer or C2N-CBD-P Cameo keypads) or if certain SHOWRUNNER™ features are required (such as changing the dimming response curve).
103 +ZUMNET-JBOXs should ship in "Zūm Mode" by default, also known as "App Mode" because this is the setting required to be able to configure Zūm Wired rooms using the Crestron Zūm Mobile App.
119 119  
105 +If a ZUMNET-JBOX is put into Cresnet mode, it will no longer be able to be configured using the App and all internal logic will be disabled. Generally, Cresnet mode is only required if non Zūm Link devices are connected to the ZUMNET-JBOX (e.g. a GL-EXP-DIMU-CN phase dimmer or C2N-CBD-P Cameo keypads).
106 +
120 120  The commands to view or change the Zūm/Cresnet mode are:
121 121  
122 122  * View current mode: ##zwmode##
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127 127  
128 128  ==== Master/Slave Mode ====
129 129  
130 -ZUMNET-JBOXs ship in "Master" mode by default, and generally this is how they should be configured. "Slave" mode effectively turns a ZUMNET-JBOX into a ZUMLINK-JBOX. There are two scenarios in which a ZUMNET-JBOX will need to be configured in "Slave" mode:
117 +ZUMNET-JBOXs should ship in "Master" mode by default, and generally this is how they should be configured.
131 131  
119 +"Slave" mode effectively turns a ZUMNET-JBOX into a ZUMLINK-JBOX. There are two scenarios in which a ZUMNET-JBOX will need to be configured in "Slave" mode:
120 +
132 132  1. It is connected to another ZUMNET-JBOX via the Zūm Link bus
133 133  1. It is being used as a Cresnet device, connected to a processor or DIN-CENCN-2 using a Cresnet/Zūm Link adapter
134 134  
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