Changes for page Zūm Net Device Setup

Last modified by Alexander Mott on 2024/10/22 19:55
From version 10.8
edited by Alexander Mott
on 2022/06/17 17:13
Change comment: There is no comment for this version
To version 18.1
edited by Alexander Mott
on 2022/06/21 18:11
Change comment: There is no comment for this version

Summary

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1 -SHOWRUNNER™ Setup Guide.SHOWRUNNER™ Installation Guide.WebHome
1 +SHOWRUNNER™ Setup Guide.SHOWRUNNER™ Installation Guide.SHOWRUNNER™ Installation and Network Setup.WebHome
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47 47  ** Though saved as a text file, the Device Summary is actually a table of comma separated values
48 48  ** Renaming DeviceSummary.txt to DeviceSummary.csv will allow it to be opened and manipulated in common spreadsheet software such as Microsoft Excel or LibreOffice Calc
49 49  
50 +Below is an example of a Device Summary for a fully-configured job:
51 +
52 +* DeviceSummary.txt:
53 +[[image:1655487020590-542.png]]
54 +* DeviceSummary.csv:
55 +[[image:1655487132138-904.png]]
56 +
50 50  Once the Device Summary has been generated, proceed to identifying each ZUMNET-JBOX using the hostname, SN/MAC, or Device Tree View methods described below.
51 51  
52 52  ===== Identifying by Hostname =====
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67 67  
68 68  If all hostnames have been set, then it becomes very easy to know which DHCP assigned IP address is associated with each room using the Device Summary. Generate a Device Summary with the new hostnames and proceed to IP configuration.
69 69  
77 +===== Identifying by Serial Number or MAC Address =====
70 70  
79 +Both the serial number and MAC address are printed onto each ZUMNET-JBOX. Just like with Cresnet jobs, it is good practice for the electrical contractor to record serial numbers as they install devices. It is also good to collect the MAC addresses, but it is not necessary since Device Summary will have both the serial number and MAC address.
71 71  
72 -If the electrical contractor has provided a list of which serial numbers/MAC addresses belong to each installed ZUMNET-JBOX, then it is relatively easy to identify which ZUMNET-JBOX should get which IP-ID:
81 +If the electrical contractor has provided a list of which serial numbers/MAC addresses belong to each installed ZUMNET-JBOX, then generate a Device Summary and proceed to IP configuration.
73 73  
74 -* Connect to the lighting network and open Device Discovery Tool in Toolbox
75 -* The Device Discovery tool will automatically report how many Ethernet devices have been discovered
76 -** Verify that the correct number of Ethernet devices have been discovered, including any TSWs, GLPACs, DIN-CENCN-2s, etc.
77 -** Note that only Crestron devices will appear in Device Discovery; non-Crestron devices (such as Pharos or Enttec DMX controllers) will not appear in Device Discovery Tool
78 -* Click the "Export..." button below the list of discovered devices
79 -** If this button says "Address Book", then Toolbox needs to be updated
80 -* Click the Write Device Summary button and save the DeviceSummary.txt to your computer
81 -* The DeviceSummary.txt provides the IP address, MAC address, and serial number for each device on the network
82 -* Cross reference the DeviceSummary.txt with the serial numbers/MAC addresses provided by the installer in order to determine which ZUMNET-JBOX has been assigned each IP address
83 -* Update the SRTakeoff.xlsx with the device serial number, MAC address, and automatically assigned IP address for all ZUMNET-JBOXs
83 +===== Identifying through Network Device Tree View =====
84 84  
85 -If the electrical contractor has not provided a list of which serial numbers/MAC addresses belong to each installed ZUMNET-JBOX, then it is necessary to connect to each ZUMNET-JBOX individually and identify them through Toolbox. Putting a device into identify will stop any programs running on a processor, and taking a device out of identify mode will restart the program. This starting/stopping of the program can be time consuming when a large number of devices are being identified, so it may be a good idea to run the ##stopprog -p:01## command on the processor prior to identifying devices. Once all the devices are identified, run the ##progreset## command to resume the program.
85 +If the electrical contractor has not provided a list of which serial numbers/MAC addresses belong to each installed ZUMNET-JBOX and nobody intends to rename each ZUMNET-JBOX using the Crestron Zūm App, then the only way to identify which ZUMNET-JBOX is installed where is to use the Device Tree View tool in Toolbox. This is by far the slowest and most disruptive way to identify devices, so it is only recommended as a last resort.
86 86  
87 -* Connect to the lighting network and open Device Discovery Tool in Toolbox
88 -* Note the IP addresses for all of the installed ZUMNET-JBOXs
87 +Putting a ZUMNET-JBOX into identify mode will make it continuously produce an alarm-clock sound and flash any connected loads. Additionally, putting a device into identify mode will stop any programs running on a processor, and taking a device out of identify mode will restart the program. This starting/stopping of the program can be time consuming when a large number of devices are being identified, so it may be a good idea to suspend the program using the ##stopprog -p:01## command on the processor prior to identifying devices. Once all the devices are identified, run the ##progreset## command to resume the program.
88 +
89 +* Generate a Device Summary and note the IP addresses for all installed ZUMNET-JBOXs
89 89  * Connect to the first ZUMNET-JBOX using Network Device Tree View
90 90  * Locate the "ZUMNET-JBOX-xx-xx-LOCAL" device in the list of connected devices
91 91  ** The model will vary between 0-10V and DALI JBOXs
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93 93  * Right click the device and press "Identify This Device..." from the context menu
94 94  * The device will blink any attached fixtures and make an alarm sound
95 95  * Walk around the jobsite until the room/controlled fixtures are located
96 -* Update the SRTakeoff.xlsx with the device serial number, MAC address, and automatically assigned IP address
97 -* Repeat all steps for each ZUMNET-JBOXs until all of the ZUMNET-JBOXs have been identified
97 +* Edit the Device Summary or SRTakeoff.xlsx so that you remember which JBOX is which
98 +* Repeat for each ZUMNET-JBOX until all of the ZUMNET-JBOXs have been identified
98 98  
100 +Once you have determined and recorded which ZUMNET-JBOX is which, you may proceed to IP configuration.
101 +
99 99  ==== Assigning Permanent Static IP Addresses and IP-IDs ====
100 100  
101 101  Once you have identified which IP address has been assigned to each ZUMNET-JBOX, you can begin configuring them with permanent static IP addresses and the correct IP-ID:
102 102  
103 103  * Open Text Console in Toolbox and connect to the first ZUMNET-JBOX
104 -* Run the following commands to configure the ZUMNET-JBOXs IP settings (example is for a **10.0.0.0(% style="color:darkgoldenrod" %)/24(%%)** subnet, with a permanent IP address of (% style="color:blue" %)**10.0.0.80**(%%), an IP-ID of (% style="color:olive" %)**30**(%%), a processor IP address of (% style="color:orange" %)**10.0.0.10**(%%), and a hostname of (% style="color:#800080" %)**ZNET-JBOX-RM-201**(%%))
107 +* Run the following commands to configure the ZUMNET-JBOXs IP settings (example is for a **10.0.0.0(% style="color:darkgoldenrod" %)/24(%%)** subnet, with a permanent IP address of (% style="color:blue" %)**10.0.0.80**(%%), an IP-ID of (% style="color:olive" %)**30**(%%), a processor IP address of (% style="color:orange" %)**10.0.0.10**(%%), and a hostname of (% style="color:#800080" %)**ZNET-JBOX-RM-201**(%%); the hostname can be skipped if it has already been configured from the Crestron Zūm App)
105 105  ** Disable DHCP: ##dhcp off##
106 106  ** Set IP address: ##ipa 0 (% style="color:blue" %)**10.0.0.80**(%%)##
107 107  ** Set IP subnet mask: ##ipm 0 (% style="color:darkgoldenrod" %)**255.255.255.0**(%%)##
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109 109  ** Update IP table: ##addm (% style="color:olive" %)**30**(%%) (% style="color:orange" %)**10.0.0.10**(%%)##
110 110  ** Set hostname: ##host (% style="color:purple" %)**ZNET-JBOX-RM-201**(%%)##
111 111  ** Reboot the ZUMNET-JBOX: ##reboot##
115 +*** Note that rebooting the JBOX will cause the lights to briefly cut out
112 112  * Repeat for all ZUMNET-JBOXs on the job
113 113  
114 114  === Zūm Net Specific Configuration ===
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142 142  
143 143  A reboot is required if the mode is to be changed.
144 144  
149 +=== Problems Connecting to Zūm Room (Error 13) ===
150 +
151 +If you cannot connect to the Zūm Room (i.e., the primary ZUMNET-JBOX for the room) using the Crestron Zūm App:
152 +
153 +* Verify the ZUMNET-JBOX is in "zum" mode
154 +* Verify that the primary ZUMNET-JBOX for the room is in "master" mode
155 +* Confirm you are on an Android device (the iOS app does not currently support Zūm Wired devices)
156 +* If you get an "Error 13" code:
157 +** Uninstall the app
158 +** Reboot your phone
159 +** Reinstall the app
160 +** Navigate to Android Application settings
161 +** Navigate to the Crestron Zūm App
162 +** Clear storage for the Crestron Zūm App
163 +** Open the Crestron Zūm App and accept the license agreements
164 +** Connect to the Zūm Room
165 +** When prompted, input a valid pin (default is 2468)
166 +
145 145  === Changing IP-IDs ===
146 146  
147 147  If ZUMNET-JBOXs must be assigned different IP-IDs than indicated in the SRTakeoff.xlsx, or if Zūm Link devices are moved between ZUMNET-JBOXs, then the configuration file must be updated. Every Zūm Link device in the configuration has a ##"DeviceHostId"## associated with it, which corresponds to the IP-ID of the ZUMNET-JBOX hosting it.
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