Changes for page Crestron RF Gateway Setup
Last modified by Alexander Mott on 2025/03/12 17:16
From version 8.1
edited by Alexander Mott
on 2023/12/04 20:23
on 2023/12/04 20:23
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To version 7.1
edited by Alexander Mott
on 2023/12/04 20:02
on 2023/12/04 20:02
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Uploaded new attachment "1701720163760-996.png", version {1}
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... ... @@ -48,61 +48,26 @@ 48 48 49 49 = RF Channel = 50 50 51 - Crestron wireless devices have 16 non-overlapping channels numbered 11-26 to prevent and avoid RF interference either from other appliances in the building (such as microwaves or Wi-Fi routers) or from other Crestron devices that are attempting to communicate with different CEN-GWEXERs.51 +Lorem 52 52 53 - By default, all CEN-GWEXERs will ship with the same RFchannel,sofor jobswhere interferencemay be an issue it is necessary to manually change the RF channel ofthe CEN-GWEXERs. When selecting which RF channelto useforeach CEN-GWEXER, it is best to avoid usingthe same RF channel for any CEN-GWEXERs that are adjacent to each other (whetherthey are adjacent on the same floor or whether they are adjacent on top of/below each other by virtue of being installed in the same location on different floors). See Crestron's [[RF Products Best Practices guide>>https://www.crestron.com/getmedia/3b3588d1-9356-4d4b-a2df-b3ac1c6fff14/mg_bp_installation_setup_crestron_rf_products]] for more details on RF channel selection.53 +~/~/"RFCHAnnel [#]" set rf channel for gwexer 54 54 55 -* If using Text Console, run the command: ##rfchannel [#]## 56 -** Replace "[#]" with the desired RF channel 57 -* If using the Gateway Configuration tool: 58 -** Connect to the CEN-GWEXER in another tool such as Text Console 59 -** Navigate to Functions > Gateway Configuration... to open the tool 60 -** At the top left, under "RF Channel", ensure "Fixed" is selected and then choose a channel 61 -** The Gateway Configuration window will become nonresponsive while the RF channel is being applied to the gateway 62 -** Close the tool once the change has been applied 63 -* Once the RF channel has been updated, verify it by running the command: ##rfchannel## without any parameters 55 += Acquiring Devices = 64 64 65 -= Acquiring and Addressing Devices = 57 +~/~/1-2-3-hold on 4 until all lights blink, then release 58 +top light will blink slowly a few times and then hold solid or start blinking rapidly 59 +if rapid blinking, cancel acquire and make sure that rf gateway is in acquire mode and device is in range then repeat to put device into acquire mode 66 66 67 -(% class="box warningmessage" %) 68 -((( 69 -**When acquiring wireless hardware on jobs with multiple CEN-GWEXERs, it is very important that only one gateway is in acquire mode at a time.** 70 -Once you are done acquiring devices to one gateway, ensure that you take the gateway out of acquire mode before you begin acquiring devices to the next gateway. 71 -Attempting to acquire devices while multiple gateways are actively in acquire mode may result in wireless hardware being acquired to the incorrect gateway. 72 -))) 61 +== Text Console == 73 73 74 - Unlike wired Cresnet devices suchas DIN-CENCN-2s or processors which can poll the connected Cresnet and report all devices that are currently connected, CEN-GWEXERs and other wireless gateways must first acquirethe wireless Crestron devices. Acquiring wireless Crestron devices involves putting the gateway into acquire mode andthenperformingaphysical buttonpress sequence on each of the wirelessdevicesto beacquired.Thisprocess is described in detail below:63 +~/~/"acquire start" and "acquire stop" 75 75 76 -* Put the CEN-GWEXER into acquire mode using one of the methods below: 77 -** If using Text Console, run the command: ##acquire start## 78 -*** Devices will indicate their TSID in the Text Console window as they are acquired 79 -** If using the Gateway Configuration tool: 80 -*** Connect to the CEN-GWEXER in another tool such as Text Console 81 -*** Navigate to Functions > Gateway Configuration... to open the tool 82 -*** At the bottom left, click "Start Acquire" 83 -*** [[image:1701720163760-996.png||height="271" width="316"]] 84 -*** Wait for the confirmation dialog and click "OK" to close the confirmation dialog 85 -*** Previously acquired devices will be displayed with black text, while newly acquired devices will populate with blue text 86 -*** Using the Gateway Configuration tool to acquire hardware may be preferable to using Text Console as acquired devices will report their Serial Number as they are acquired instead of just their TSID 87 -* The process for acquiring a wireless device to a gateway varies for each model, but generally the procedure is as follows: 88 -** Press the "setup" button (top button for keypads) in the sequence press-press-press-hold 89 -** Do not release the button until the setup LED (top feedback LED for keypads) begins blinking slowly 90 -*** If the setup LED turns steady, then the device was acquired successfully 91 -*** If the setup LED begins to rapidly blink, then the acquire failed 92 -**** Press the "setup" button again to cancel acquire 93 -**** Attempt to acquire the device again 94 -**** If the device fails to acquire a second time: verify that the correct gateway is in acquire mode, verify that no other gateways are in acquire mode, verify that the desired gateway is close enough to the device that it should be able to acquire, and verify that there are no other sources of RF interference that may be preventing acquisition. 95 -** Repeat for all wireless devices that need to be acquired to the gateway 96 -* Once all devices have been acquired, take the CEN-GWEXER out of acquire mode: 97 -** If using Text Console, run the command: ##acquire stop## 98 -** If using the Gateway Configuration tool, click the "STOP Acquire" button in the lower left 99 -* Address devices as indicated in the SHOWRUNNER™ takeoff by either: 100 -** Use Text Console to run the command: ##setrfidbytsid [CID] [TSID]## 101 -*** Replace "[CID]" with the connection ID as indicated in the takeoff 102 -*** Replace "[TSID]" with the 4-byte, hexadecimal TSID of the device to be addressed 103 -** Use Network Device Tree View to select each device and address them individually 104 -* Verify all devices have been acquired and addressed correctly using Network Device Tree View or with the Text Console command: ##reportnetdev## 65 +~/~/"rep" to show acquired devices 105 105 67 +== Gateway Configuration Tool == 68 + 69 +~/~/Connect > functions > gateway configuration for better acquiring tool 70 + 106 106 = Moving/Removing Devices (Unacquiring Devices) = 107 107 108 108 When a wireless Crestron device is acquired to a new gateway using the typical acquiring process described above, it will automatically forget the previously connected gateway. The gateway itself, however, must manually "forget" the previously connected device before a newly acquired and addressed device will function correctly. This is necessary whether the originally connected device is moved or if the originally corrected device has failed and is being replaced.