Changes for page Crestron RF Gateway Setup

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48	48
49	49	= RF Channel =
50	50
51		-Lorem
	51	+Crestron wireless devices have 16 non-overlapping channels numbered 11-26 to prevent and avoid RF interference either from other appliances in the building (such as microwaves or Wi-Fi routers) or from other Crestron devices that are attempting to communicate with different CEN-GWEXERs.
52	52
53		-~/~/"RFCHAnnel [#]" set rf channel for gwexer
	53	+By default, all CEN-GWEXERs will ship with the same RF channel, so for jobs where interference may be an issue it is necessary to manually change the RF channel of the CEN-GWEXERs. When selecting which RF channel to use for each CEN-GWEXER, it is best to avoid using the same RF channel for any CEN-GWEXERs that are adjacent to each other (whether they are adjacent on the same floor or whether they are adjacent on top of/below each other by virtue of being installed in the same location on different floors). See Crestron's [[RF Products Best Practices guide>>https://www.crestron.com/getmedia/3b3588d1-9356-4d4b-a2df-b3ac1c6fff14/mg_bp_installation_setup_crestron_rf_products]] for more details on RF channel selection.
54	54
55		-= Acquiring Devices =
	55	+* If using Text Console, run the command: ##rfchannel [#]##
	56	+** Replace "[#]" with the desired RF channel
	57	+* If using the Gateway Configuration tool:
	58	+** Connect to the CEN-GWEXER in another tool such as Text Console
	59	+** Navigate to Functions > Gateway Configuration... to open the tool
	60	+** At the top left, under "RF Channel", ensure "Fixed" is selected and then choose a channel
	61	+** The Gateway Configuration window will become nonresponsive while the RF channel is being applied to the gateway
	62	+** Close the tool once the change has been applied
	63	+* Once the RF channel has been updated, verify it by running the command: ##rfchannel## without any parameters
56	56
57		-~/~/1-2-3-hold on 4 until all lights blink, then release
58		-top light will blink slowly a few times and then hold solid or start blinking rapidly
59		-if rapid blinking, cancel acquire and make sure that rf gateway is in acquire mode and device is in range then repeat to put device into acquire mode
	65	+= Acquiring and Addressing Devices =
60	60
61		-== Text Console ==
	67	+(% class="box warningmessage" %)
	68	+(((
	69	+**When acquiring wireless hardware on jobs with multiple CEN-GWEXERs, it is very important that only one gateway is in acquire mode at a time.**
	70	+Once you are done acquiring devices to one gateway, ensure that you take the gateway out of acquire mode before you begin acquiring devices to the next gateway.
	71	+Attempting to acquire devices while multiple gateways are actively in acquire mode may result in wireless hardware being acquired to the incorrect gateway.
	72	+)))
62	62
63		-~/~/"acquire start" and "acquire stop"
	74	+Unlike wired Cresnet devices such as DIN-CENCN-2s or processors which can poll the connected Cresnet and report all devices that are currently connected, CEN-GWEXERs and other wireless gateways must first acquire the wireless Crestron devices. Acquiring wireless Crestron devices involves putting the gateway into acquire mode and then performing a physical button press sequence on each of the wireless devices to be acquired. This process is described in detail below:
64	64
65		-~/~/"rep" to show acquired devices
	76	+* Put the CEN-GWEXER into acquire mode using one of the methods below:
	77	+** If using Text Console, run the command: ##acquire start##
	78	+*** Devices will indicate their TSID in the Text Console window as they are acquired
	79	+** If using the Gateway Configuration tool:
	80	+*** Connect to the CEN-GWEXER in another tool such as Text Console
	81	+*** Navigate to Functions > Gateway Configuration... to open the tool
	82	+*** At the bottom left, click "Start Acquire"
	83	+*** [[image:1701720163760-996.png||height="271" width="316"]]
	84	+*** Wait for the confirmation dialog and click "OK" to close the confirmation dialog
	85	+*** Previously acquired devices will be displayed with black text, while newly acquired devices will populate with blue text
	86	+*** Using the Gateway Configuration tool to acquire hardware may be preferable to using Text Console as acquired devices will report their Serial Number as they are acquired instead of just their TSID
	87	+* The process for acquiring a wireless device to a gateway varies for each model, but generally the procedure is as follows:
	88	+** Press the "setup" button (top button for keypads) in the sequence press-press-press-hold
	89	+** Do not release the button until the setup LED (top feedback LED for keypads) begins blinking slowly
	90	+*** If the setup LED turns steady, then the device was acquired successfully
	91	+*** If the setup LED begins to rapidly blink, then the acquire failed
	92	+**** Press the "setup" button again to cancel acquire
	93	+**** Attempt to acquire the device again
	94	+**** If the device fails to acquire a second time: verify that the correct gateway is in acquire mode, verify that no other gateways are in acquire mode, verify that the desired gateway is close enough to the device that it should be able to acquire, and verify that there are no other sources of RF interference that may be preventing acquisition.
	95	+** Repeat for all wireless devices that need to be acquired to the gateway
	96	+* Once all devices have been acquired, take the CEN-GWEXER out of acquire mode:
	97	+** If using Text Console, run the command: ##acquire stop##
	98	+** If using the Gateway Configuration tool, click the "STOP Acquire" button in the lower left
	99	+* Address devices as indicated in the SHOWRUNNER™ takeoff by either:
	100	+** Use Text Console to run the command: ##setrfidbytsid [CID] [TSID]##
	101	+*** Replace "[CID]" with the connection ID as indicated in the takeoff
	102	+*** Replace "[TSID]" with the 4-byte, hexadecimal TSID of the device to be addressed
	103	+** Use Network Device Tree View to select each device and address them individually
	104	+* Verify all devices have been acquired and addressed correctly using Network Device Tree View or with the Text Console command: ##reportnetdev##
66	66
67		-== Gateway Configuration Tool ==
68		-
69		-~/~/Connect > functions > gateway configuration for better acquiring tool
70		-
71	71	= Moving/Removing Devices (Unacquiring Devices) =
72	72
73	73	When a wireless Crestron device is acquired to a new gateway using the typical acquiring process described above, it will automatically forget the previously connected gateway. The gateway itself, however, must manually "forget" the previously connected device before a newly acquired and addressed device will function correctly. This is necessary whether the originally connected device is moved or if the originally corrected device has failed and is being replaced.