Changes for page Toolbox Basics
Last modified by Alexander Mott on 2024/03/19 21:00
From version 46.2
edited by Alexander Mott
on 2023/12/12 22:27
on 2023/12/12 22:27
Change comment:
There is no comment for this version
Summary
-
Page properties (1 modified, 0 added, 0 removed)
-
Attachments (0 modified, 1 added, 0 removed)
Details
- Page properties
-
- Content
-
... ... @@ -37,7 +37,7 @@ 37 37 These elements have various functions: 38 38 39 39 1. Address Book Menu - Used to view and edit the current address book, or to change the active Address Book to a different Address Book 40 -1. CurrentConnectedDevice-If the currently connected device is in the Address Book, it's name in the Address Book will be displayed here. This drop down menu can also be used to connect to a different device within the current Address Book40 +1. Known Device Dropdown - This drop down menu can also be used to connect to devices in the current Address Book. If the currently connected device is in the Address Book, it's name in the Address Book will be displayed here 41 41 1. Manual Connection Menu - This menu is used to manually connect to a device that is not in the current Address Book. It can be used regardless of the connection type or device being connected to: 42 42 1*. [[image:1663625644870-585.png]] 43 43 1. Quick Function Menu (keyboard shortcut: ALT+F) - menu containing a few useful functions ... ... @@ -123,6 +123,8 @@ 123 123 124 124 == Troubleshooting a Failed Connection == 125 125 126 +Sometimes, a connection attempt will fail and you will need to do some troubleshooting to figure out why exactly the connection could not be established. Toolbox will give different error messages, though sometimes it can be helpful to attempt to connect with another software such as PuTTY just in case the error message is more informative from the alternate software. 127 + 126 126 "Device refused to identify" 127 127 128 128 * This message typically means that the device is not online or could not be connected to ... ... @@ -147,11 +147,6 @@ 147 147 148 148 = Basic Tool Usage = 149 149 150 -(% class="box warningmessage" %) 151 -((( 152 -This section is under construction: please check back at alater date for more information on using tools in Toolbox 153 -))) 154 - 155 155 == Device Discovery Tool == 156 156 157 157 Crestron's Device Discovery Tool is used to "discover" any Crestron devices which are connected to your laptop. The most useful feature of the Device Discovery Tool is the ability to export all discovered devices to either a "Device Summary" text file or an Address Book. Discovered devices are listed in a scrollable list on the left side of the menu, and double clicking a discovered device will bring up additional configuration options on the right side. Below is an overview of the Device Discovery Tool UI: ... ... @@ -167,6 +167,38 @@ 167 167 1. Discover Devices button - press this to restart the discovery process 168 168 1. Export... button - use this button to export discovered devices to either a Device Summary or Address Book (covered in more detail below) 169 169 167 +=== Export to Address Book === 168 + 169 +Address Books provide a convenient way to easily connect to different devices without memorizing all the different IP addresses and credentials for devices on your network. When an Address Book has been created for a job, you are able to connect to specific devices using the dropdown menu on the lower left of the tool instead of manually inputting the IP address or hostname using the Pencil menu. Note that when exporting devices to the Address Book, it is possible to add devices by either Hostname or by IP Address, and if the device settings are modified then it may be necessary to update your Address Book or create a new one. 170 + 171 +To create an Address Book in Toolbox: 172 + 173 +1. Connect to the lighting network and open Device Discovery Tool in Toolbox 174 +1. The Device Discovery tool will automatically report how many Ethernet devices have been discovered 175 +1. Verify that the expected number of Ethernet devices have been discovered, including any TSWs, GLPACs, DIN-CENCN-2s, etc. 176 +1*. Note that only Crestron devices will appear in Device Discovery; non-Crestron devices (such as Pharos or Enttec DMX controllers) will not appear in Device Discovery Tool 177 +1*. If no devices are discovered, verify that your computer is connected to the network and your IP address is compatible with the network 178 +1*. If some devices are missing and you are not filtering the results, then there may be an issue with your DHCP server settings or the network wiring 179 +1. Click the "Export..." button below the list of discovered devices 180 +1*. If this button says "Address Book", then Toolbox needs to be updated 181 +1*. Ensure that you are not filtering out any devices or that you have only filtered out the devices you want to be filtered ou 182 +1. Select how you would like devices to be saved: 183 +1*. Hostname 184 +1*. IP Address 185 +[[image:export.png]] 186 +1. Click the "New Address Book" button to create a new Address Book with these device 187 +1*. If you want to add newly discovered devices to your current Address Book, click the "Current Address Book" button. Devices with the same name and connection method will be overwritten, while devices with new names will be added 188 +1. Once a new Address Book has been created, it must be manually selected before the new devices will appear in the connection dropdown menu 189 +1*. Open a tool and click the Address Book Menu button on the lower left 190 +1*. In the Address Book dialog menu, click "Open / New..." and locate your new Address Book 191 +1*. Click the "Open" button to make your new Address Book the active Address Book 192 +1*. If desired, the "Name" or "Address" column headers can be clicked to change how devices are sorted 193 +1*. Click "OK" without selecting a device from the list to close the Address Book dialog without connecting to a device, or select a device from the list and click "OK" to connect immediately 194 + 195 +To edit a previously created Address Book: 196 + 197 +1. 198 + 170 170 === Export to Device Summary === 171 171 172 172 The Device Summary is an important documentation tool provided by Crestron. It is a .txt file containing a comma-separated-values of all networked devices, and is useful to capture which devices are online, what their current IP and hostname settings are, what version of firmware they are on, and their MAC address and serial number. ... ... @@ -178,13 +178,14 @@ 178 178 1. Verify that the expected number of Ethernet devices have been discovered, including any TSWs, GLPACs, DIN-CENCN-2s, etc. 179 179 1*. Note that only Crestron devices will appear in Device Discovery; non-Crestron devices (such as Pharos or Enttec DMX controllers) will not appear in Device Discovery Tool 180 180 1*. If no devices are discovered, verify that your computer is connected to the network and your IP address is compatible with the network 181 -1*. If some devices are missing, there may be an issue with your DHCP server settings or the network wiring 210 +1*. If some devices are missing and you are not filtering the results, then there may be an issue with your DHCP server settings or the network wiring 182 182 1. Click the "Export..." button below the list of discovered devices 183 183 1*. If this button says "Address Book", then Toolbox needs to be updated 213 +1*. Ensure that you are not filtering out any devices or that you have only filtered out the devices you want to be filtered out 184 184 1. Click the Write Device Summary button and save the Device Summary to your computer 185 185 1*. Though saved as a text file, the Device Summary is actually a table of comma separated values 186 186 1*. Renaming DeviceSummary.txt to DeviceSummary.csv will allow it to be opened and manipulated in common spreadsheet software such as Microsoft Excel or LibreOffice Calc 187 -1**. Note that this .csv will have whitespace, so itmaybe beneficialto "clean" it using Excel's "=TRIM()" function217 +1**. Note that this .csv will have whitespace, so you may want to "clean" it using Excel's "=TRIM()" function if you intend to copy/paste it into the takeoff 188 188 189 189 Below is an example of a Device Summary for a fully-configured Zūm Wired job: 190 190 ... ... @@ -193,25 +193,21 @@ 193 193 * DeviceSummary.csv: 194 194 [[image:https://wiki.chiefintegrations.com/download/SHOWRUNNER%E2%84%A2%20Setup%20Guide/SHOWRUNNER%E2%84%A2%20Installation%20Guide/SHOWRUNNER%E2%84%A2%20Installation%20and%20Network%20Setup/ZUMNET-JBOX%20Setup/WebHome/1655487132138-904.png?rev=1.1||alt="1655487132138-904.png"]] 195 195 196 -=== Export to Address Book === 197 - 198 198 (% class="box warningmessage" %) 199 199 ((( 200 -This section is under construction: please check back at a later date for more information on using the Address Book228 +This section is under construction: please check back at a later date for more information 201 201 ))) 202 202 203 - AddressBooks areuseful waysof managing multiplejobs that each have many devices.231 +=== Text Console === 204 204 205 - Notethat when exporting devices to the Address Book, it is possibletoadd devices by either Hostnameorby IP Address. On systems with a DHCP server, it is recommended to add devices by Hostname, but only after the final hostnames have been set for all devices.233 +== File Manager == 206 206 207 -== TextConsole ==235 +== Network Device Tree View == 208 208 209 - ==FileManager ==237 +See our [[device addressing>>doc:SHOWRUNNER™ Setup Guide.SHOWRUNNER™ Installation Guide.Device Addressing.Addressing Devices from Toolbox.WebHome||anchor="HNetworkDeviceTreeView"]] page for more specific information on how to use the Network Device Tree View for device addressing purposes. 210 210 211 211 == Script Manager == 212 212 213 -== Network Device Tree View == 214 - 215 215 = Miscellaneous = 216 216 217 217 == VPT COM Server ==
- export.png
-
- Author
-
... ... @@ -1,0 +1,1 @@ 1 +XWiki.alexander\.mott@chiefintegrations\.com - Size
-
... ... @@ -1,0 +1,1 @@ 1 +21.5 KB - Content