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Changes for page SR-3

Last modified by Scott Kohlmann on 2023/04/20 21:40
From version 2.1
edited by Scott Kohlmann
on 2023/04/20 21:40
Change comment: There is no comment for this version
To version 1.1
edited by Scott Kohlmann
on 2021/12/06 23:15
Change comment: There is no comment for this version

Summary

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1 -== ShowRunnerCLC™ plus Configuration and Remote Startup (continued) ==
1 +== showrunner™ plus Configuration and Remote Startup (continued) ==
2 2  
3 3  * The **SR-3 **service is for inexperienced technicians and projects where a technician may not be able to be onsite (so long as qualified person is onsite)
4 4  ** SR-2 services and onsite tech “Must Have” requirements are included
5 -** Onsite tech will act as “eyes and ears” for Chief Integrations ShowRunnerCLC™ services technician and
5 +** Onsite tech will act as “eyes and ears” for Chief Integrations showrunner™ services technician and
6 6  *** Facilitate communication with electrical contractor or whomever is responsible for the installation
7 7  *** Manage onsite technology including establishing and maintaining an internet connection for the onsite computer
8 8  ** SR-3 is a scheduled service
9 -*** Minimum of 3-day notice after configured ShowRunnerCLC™ is delivered per standard or expedited service
10 -*** Consistent assistance will be provided by ShowRunnerCLC™ services tech, subject to breaks and hours of operations.
9 +*** Minimum of 3-day notice after configured showrunner™ is delivered per standard or expedited service
10 +*** Consistent assistance will be provided by showrunner™ services tech, subject to breaks and hours of operations.
11 11  *** Service shall progress at the pace of achievement on the job site for corrections of installation issues and the availability of information
12 12  ** Onsite Tech Must Have:
13 13  *** Ability to troubleshoot low voltage wiring (check 0-10V values, DALI bus power, Cresnet power).  Meter required
14 14  *** Cresnet toolbox software on a computer connected to the internet, including ethernet and USB cables
15 -*** The ability to communicate in English verbally and in writing with the ShowRunnerCLC™ services tech
15 +*** The ability to communicate in English verbally and in writing with the showrunner™ services tech
16 16  ** Support Hours
17 17  *** 6:00AM to 5:00PM Pacific time
18 18  *** Monday to Friday