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Changes for page SR-2

Last modified by Scott Kohlmann on 2023/04/20 21:40
From version 4.1
edited by Scott Kohlmann
on 2023/04/20 21:40
Change comment: There is no comment for this version
To version 1.1
edited by Scott Kohlmann
on 2021/12/06 22:53
Change comment: There is no comment for this version

Summary

Details

Page properties
Content
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1 -== ShowRunnerCLC™ plus Configuration, Remote Deployment Support with Troubleshooting ==
1 +== showrunner™ plus Configuration, Remote Deployment Support with Troubleshooting ==
2 2  
3 3  * (((
4 -The **SR-2 **service is for non-certified ShowRunnerCLC™** **techs with experience starting up ShowRunnerCLC™ sites that require troubleshooting assistance
4 +The **SR-2 **service is for non-certified showrunner**™ **techs with experience starting up showrunner™ sites that require troubleshooting assistance
5 5  
6 -* SR-1 services are included
7 -* Deployment support is the loading and verification that ShowRunnerCLC™ is functioning on specification
8 -* Minor “as built” modifications
9 -* Troubleshooting Assistance
10 -** Determine hardware/installation issues vs. programming
11 -** Verification of hardware installation status
12 -** Guidance on solutions to lighting control issues
13 -** Demonstrating ShowRunnerCLC™ configuration adaptations using the ShowRunnerCLC™ UI
14 -** Remote connection to onsite computer (properly equipped by onsite tech) - Link
15 -* Onsite Tech “Must Haves”:
16 -** Ability to troubleshoot low voltage wiring (check 0-10V values, DALI bus power, Cresnet power). Meter required
17 -** Cresnet toolbox software on a computer connected to the internet, including ethernet and USB cables
18 -* Support Hours
19 -** 6:00AM to 5:00PM Pacific time
20 -** Monday to Friday
21 -** Phone: 866-630-3655 Option 1
22 -** Email: Support@chiefintegrations.com
6 +*
23 23  
8 +SR-1 services are included
9 +
10 +*
11 +
12 +Deployment support is the loading and verification that showrunner™ is functioning on specification
13 +
14 +*
15 +
16 +Minor “as built” modifications
17 +
18 +*
19 +
20 +Troubleshooting Assistance
21 +
22 +*
23 +**
24 +
25 +Determine hardware/installation issues vs. programming
26 +
27 +*
28 +**
29 +
30 +Verification of hardware installation status
31 +
32 +*
33 +**
34 +
35 +Guidance on solutions to lighting control issues
36 +
37 +*
38 +**
39 +
40 +Demonstrating showrunner™ configuration adaptations using the showrunner™ UI
41 +
42 +*
43 +**
44 +
45 +Remote connection to onsite computer (properly equipped by onsite tech) - Link
46 +
47 +*
48 +
49 +Onsite Tech “Must Haves”:
50 +
51 +*
52 +**
53 +
54 +Ability to troubleshoot low voltage wiring (check 0-10V values, DALI bus power, Cresnet power). Meter required
55 +
56 +*
57 +**
58 +
59 +Cresnet toolbox software on a computer connected to the internet, including ethernet and USB cables
60 +
61 +*
62 +
63 +Support Hours
64 +
65 +*
66 +**
67 +
68 +6:00AM to 5:00PM Pacific time
69 +
70 +*
71 +**
72 +
73 +Monday to Friday
74 +
75 +*
76 +**
77 +
78 +Phone: 866-630-3655 Option 1
79 +
80 +*
81 +**
82 +
83 +Email: Support@chiefintegrations.com
84 +
85 +
24 24  
25 25  )))