Changes for page Resolving Custom Logo Not Loading on Touchscreens with Authentication on Processor Enabled
Last modified by Scott Kohlmann on 2023/04/21 15:09
From version 2.1
edited by Mark Kohlmann
on 2021/10/05 22:36
on 2021/10/05 22:36
Change comment:
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To version 5.1
edited by Scott Kohlmann
on 2023/04/21 15:09
on 2023/04/21 15:09
Change comment:
There is no comment for this version
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... ... @@ -1,4 +1,4 @@ 1 -Crestron 3-series processors with authentication enabled or 4-series processors with User Page Authentication enabled will require a username and password to obtain the custom logo hosted by the processor's internal web server. ShowRunner™ version 3.010 introduces the ability to pass the credentials to the touchpanel as part of the URL. This article shows the steps necessary to enable this feature. 1 +Crestron 3-series processors with authentication enabled* or 4-series processors with User Page Authentication enabled will require a username and password to obtain the custom logo hosted by the processor's internal web server. ShowRunnerCLC™ version 3.010 introduces the ability to pass the credentials to the touchpanel as part of the URL. This article shows the steps necessary to enable this feature. 2 2 3 3 * Connect to the processor's console via SSH with a user with admin rights on the processor. 4 4 * Enter "##sradmin create sradmin user (Username) (Password)##" where Username and Password are the credentials for a user with admin rights on the processor. ... ... @@ -15,3 +15,8 @@ 15 15 ... 16 16 SrAdmin-CwvWnRf91S4 | Administrator | Administrators 17 17 SrCws-7VKKMhqvJwE | User | Users ## 18 + 19 + 20 +If the custom logo still does not show on the touchscreen, it may be due to certificate issues. To resolve certificate errors, see [[here>>doc:SHOWRUNNER™ User Guide & Wiki.SHOWRUNNER™ Appendix.Resolving Certificate Errors on Touchscreens.WebHome]]. 21 + 22 +~* As of 3/1/2022, Crestron firmware version 1.8001.0133 now enables User Page Authentication to be disabled on 3-Series processors using the command "##userpageauth off##", allowing Touchscreens to access custom logo files without creating these users.