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Last modified by Alexander Mott on 2023/06/08 15:16
From version 2.2
edited by Alexander Mott
on 2020/05/15 17:37
Change comment: Added tag [iPad]
To version 5.1
edited by Scott Kohlmann
on 2021/10/08 17:00
Change comment: There is no comment for this version

Summary

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Title
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1 -Crestron App Setup
1 +Crestron App (Crestron Go) Setup
Author
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1 -XWiki.alexander\.mott@chiefintegrations\.com
1 +XWiki.scott\.kohlmann@chiefintegrations\.com
Tags
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1 -iPad
1 +iPad|Crestron App|App|Apple|Android|iPhone
Content
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1 1  === Overview ===
2 2  
3 - The Crestron App enables a user or technician to set up and control the lighting system through an Apple or Android mobile device using the same intuitive ShowRunner interface that is familiar to anyone who has used a TSW touch panel. Note that while a free version of the Crestron App exists, it has limited functionality relative to the paid version and is not compatible with ShowRunner. It is necessary to purchase the full app if you want to use ShowRunner on a mobile device.
3 + The Crestron App enables a user or technician to set up and control the lighting system through an Apple (Crestron Go) or Android (Crestron App) mobile device using the same intuitive showrunner™ interface that is familiar to anyone who has used a TSW touch panel. Note that while a free version of the Crestron App exists, it has limited functionality relative to the paid version and is not compatible with showrunner™. It is necessary to purchase the full app if you want to use showrunner™ on a mobile device.
4 4  
5 5  === Connecting to the Lighting Network ===
6 6  
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9 9  1. The simplest and most straightforward method of connecting to the lighting network involves simply plugging in to any available ethernet port that the lighting hardware is connected to, such as a CEN-SW-POE-5 or a CEN-SWPOE-16. This will require a CAT5, CAT5e, or CAT6 ethernet cable and an adapter to connect an ethernet cable to your device. For Apple devices, a Thunderbolt-to-Ethernet adapter is necessary. For Android devices you will need either a micro-USB-B or a USB-C to ethernet adapter. Which adapter you need is dependent on which device you wish to connect, and not all adapters work with all devices. Additionally, you will need to ensure that your device is running Android Marshmallow 6.0.1 or newer. The main drawback of this method of connecting to the lighting network is a lack of mobility; you are restricted by the length of your ethernet cable and will be forced to maintain proximity to a PoE switch.
10 10  1. The second method of connecting your mobile device to the lighting network involves setting up a wireless local area network. This will require a CAT5, CAT5e, or CAT6 ethernet cable and an Ethernet-to-Wireless bridge to act as a wireless access point for the lighting network. First, you must configure your wireless access point and then you can simply plug it in to any CEN-SW-POE-5 or CEN-SWPOE-16 that is on the lighting network. The benefit of using this method of connection is that you are not physically restricted by an ethernet cable, as your device will be connected wirelessly to the lighting network. If your building is large enough, you may need to set up a mesh network with multiple nodes to extend the range.
11 11  
12 -Once you have decided on how to connect
12 +Once you have decided on how to connect to the network, it is necessary to disable DHCP on the device you will connect with.
13 13  
14 14  To disable DHCP on Apple devices, do the following:
15 15  
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36 36  1. Clear out entries for DNS 1 and DNS 2
37 37  1. Press Save to save your changes
38 38  
39 -Once these settings have been changed, you can connect to the lighting network. Note that the IP Address and Subnet Mask given here are typical for most ShowRunner jobs, however different settings may be necessary for exceptionally large projects.
39 +Once these settings have been changed, you can connect to the lighting network. Note that the IP Address and Subnet Mask given here are typical for most showrunner™ jobs, however different settings may be necessary for exceptionally large projects.
40 40  
41 -=== Using the Crestron App ===
41 +=== Using the Crestron App (Crestron Go) ===
42 42  
43 - Once you have connected to the lighting network, the next step is to set up your building in the Crestron App. Note that you will need the paid version of the Crestron App, as the free version has limited functionality and will not work with ShowRunner.
43 + Once you have connected to the lighting network, the next step is to set up your building in the Crestron App or Crestron Go. Note that you will need the paid version of the Crestron App, as the free version has limited functionality and will not work with showrunner™.
44 44  
45 45  1. Launch the Crestron App.
46 46  1. Press the “+” icon in the lower right of the main menu.
47 47  1. Underneath the Address 1 (Typically Local LAN) heading, there are several settings that must be changed.
48 48  11. Friendly Name / Location: This is the name that will appear in the main menu once setup is complete. If you only have one processor at your location, then you can name this whatever you want. If you have multiple processors controlling different sections of your building, then it is recommended to name this in such a way that you will know which processor it is connected to.
49 -11. Use Local Project: Keep this setting off. ShowRunner is not a local project as it is loaded onto the processor.
49 +11. Use Local Project: Keep this setting off. showrunner™ is not a local project as it is loaded onto the processor.
50 50  11. Host name or IP Address: This is the IP Address of the processor that you want to connect to. This information is site-specific, and Chief Integrations will provide it to you.
51 51  11. HTTP Port: Leave this at 80
52 52  11. IP ID: This setting needs to be changed to 13 for most sites. Chief Integrations will let you know if it needs to be set to another value for your application.
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58 58  
59 59   If you made a mistake, you are able to make changes to an added location by pressing the pencil icon on the bottom of the main page and then pressing the location you wish to edit. To delete a location, press the pencil icon and then press the red circle next to the location you wish to delete.
60 60  
61 - Once your location has been added and you are connected to the lighting network, you will be able to access the ShowRunner interface by simply tapping the location from the main menu. The ShowRunner interface in the Crestron App is exactly the same as the interface on the TSW touch panels and the XPanel. If you have any questions about how to use ShowRunner, refer to Chief Integrations’ training guide on the subject.
61 + Once your location has been added and you are connected to the lighting network, you will be able to access the showrunner™ interface by simply tapping the location from the main menu. The showrunner™ interface in the Crestron App (Crestron Go) is exactly the same as the interface on the TSW touch panels and the XPanel. If you have any questions about how to use showrunner™, refer to Chief Integrations’ training guide on the subject.
62 62  
63 63  Resources
64 64