Overview

The Crestron App enables a user or technician to set up and control the lighting system through an Apple (Crestron Go) or Android (Crestron App) mobile device using the same intuitive ShowRunnerCLC™ interface that is familiar to anyone who has used a TSW touch panel. Note that while a free version of the Crestron App exists, it has limited functionality relative to the paid version and is not compatible with ShowRunnerCLC™. It is necessary to purchase the full app if you want to use ShowRunnerCLC™ on a mobile device.

Connecting to the Lighting Network

There are two ways to connect to the lighting network; you can either plug in directly to the lighting network or you can wirelessly connect to a wireless access point that is itself connected to the lighting network.

1. The simplest and most straightforward method of connecting to the lighting network involves simply plugging in to any available ethernet port that the lighting hardware is connected to, such as a CEN-SW-POE-5 or a CEN-SWPOE-16. This will require a CAT5, CAT5e, or CAT6 ethernet cable and an adapter to connect an ethernet cable to your device. For Apple devices, a Thunderbolt-to-Ethernet adapter is necessary. For Android devices you will need either a micro-USB-B or a USB-C to ethernet adapter. Which adapter you need is dependent on which device you wish to connect, and not all adapters work with all devices. Additionally, you will need to ensure that your device is running Android Marshmallow 6.0.1 or newer. The main drawback of this method of connecting to the lighting network is a lack of mobility; you are restricted by the length of your ethernet cable and will be forced to maintain proximity to a PoE switch.
2. The second method of connecting your mobile device to the lighting network involves setting up a wireless local area network. This will require a CAT5, CAT5e, or CAT6 ethernet cable and an Ethernet-to-Wireless bridge to act as a wireless access point for the lighting network. First, you must configure your wireless access point and then you can simply plug it in to any CEN-SW-POE-5 or CEN-SWPOE-16 that is on the lighting network. The benefit of using this method of connection is that you are not physically restricted by an ethernet cable, as your device will be connected wirelessly to the lighting network. If your building is large enough, you may need to set up a mesh network with multiple nodes to extend the range.

Once you have decided on how to connect to the network, it may be necessary to disable DHCP on the device you will connect with. Disabling DHCP is not necessary if the lighting network has a proper DHCP server to automatically assign IP addresses to connected devices, however this is not always the case with independent lighting networks. 

To disable DHCP on Apple devices, do the following:

1. Launch the Settings App
2. Select Wi-Fi from the menu on the left.
3. Locate the lighting network under the Networks section.
4. Press the “i” icon to configure this network.
5. Under the IPV4 Address section, tap the Configure IP button.
6. Change the setting from Automatic to Manual.
7. Set your IP Address to 10.0.0.9
8. Set your Subnet Mask to 255.255.255.0
9. Save your changes by pressing Save in the upper right corner.

The process to disable DHCP on Android varies by manufacturer. If necessary, search the web for instructions specific to your device. The following are directions for a Samsung device running One UI 2.0 on Android 10:

1. Swipe down from the top of the screen.
2. Press and hold the Wi-Fi icon to access your Wireless settings.
3. Locate the lighting network under the Available Networks section.
4. Press the gear icon to configure this network.
5. Tap “Advanced” for advanced options.
6. Set the IP Address to 10.0.0.9
7. Delete the Gateway entry
8. Set the Network Prefix Length to 24. If your device asks for a Subnet Mask instead, set it to 255.255.255.0
9. Clear out entries for DNS 1 and DNS 2
10. Press Save to save your changes

Once these settings have been changed, you can connect to the lighting network. Note that the IP Address and Subnet Mask given here are typical for most ShowRunnerCLC™ jobs, however different settings may be necessary for exceptionally large projects.

Using the Crestron App (Crestron Go)

Once you have connected to the lighting network, the next step is to set up your building in the Crestron App or Crestron Go. Note that you will need the paid version of the Crestron App, as the free version has limited functionality and will not work with ShowRunnerCLC™.

1. Launch the Crestron App.
2. Press the “+” icon in the lower right of the main menu.
3. Underneath the Address 1 (Typically Local LAN) heading, there are several settings that must be changed.
   1. Friendly Name / Location: This is the name that will appear in the main menu once setup is complete. If you only have one processor at your location, then you can name this whatever you want. If you have multiple processors controlling different sections of your building, then it is recommended to name this in such a way that you will know which processor it is connected to.
   2. Use Local Project
      • For most jobs, keep this setting off as the .vtz file is loaded to and served by the processor.
      • For VC-4 installations, you must use a local project as the VC-4 only has support for a single web project.
   3. Host name or IP Address: This is the IP Address of the processor that you want to connect to. This information is site-specific, and Chief Integrations will provide it to you.
   4. HTTP Port: Leave this at 80
   5. IP ID: This setting needs to be changed to 13 for most sites. Chief Integrations will let you know if it needs to be set to another value for your application.
   6. CIP: Leave this at 41794
4. Leave the settings under Address 2 (Typically Internet/Mobile) as-is and do not enable.
5. Enable SSL: If you have requested that a login be required to connect to the processor, you must enable this option and put in your login information. This is also required for VC-4 installations.
6. Watch / Widget: Leave this setting off.
7. Press the Save button in the upper right to return to the main menu.

If you made a mistake, you are able to make changes to an added location by pressing the pencil icon on the bottom of the main page and then pressing the location you wish to edit. To delete a location, press the pencil icon and then press the red circle next to the location you wish to delete.

Once your location has been added and you are connected to the lighting network, you will be able to access the ShowRunnerCLC™ interface by simply tapping the location from the main menu. The ShowRunnerCLC™ interface in the Crestron App (Crestron Go) is exactly the same as the interface on the TSW touch panels and the XPanel. If you have any questions about how to use ShowRunnerCLC™, refer to Chief Integrations’ training guide on the subject.

Resources

Product Page (Android) - includes an Adobe Air download, necessary for proper functionality on Android

Product Page (Apple)

Quickstart Guide