Crestron Information Gathering Tool

In the event that a Crestron processor or SHOWRUNNER installation behaves unexpectedly, Chief Integrations may ask for detailed logs in order to analyze and report to Crestron. The easiest way to collect this information is to use the Crestron Information Gathering Tool.

Steps

1. Download and install the Crestron Information Gathering Tool
   • The tool is available to download from the Resources tab on the SW-INFOTOOL Product Page
   • Alternatively, the tool can be downloaded and installed through the Crestron MasterInstaller by running the MasterInstaller and selecting the "Information Gathering Tool" option.
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