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Changes for page Backup and Restore

Last modified by Scott Kohlmann on 2023/04/21 14:05
From version 20.1
edited by Alexander Mott
on 2023/02/06 17:26
Change comment: Upload new image "1675702931711-850.png", version 1.1
To version 21.1
edited by Scott Kohlmann
on 2023/04/21 14:05
Change comment: There is no comment for this version

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Author
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1 -XWiki.alexander\.mott@chiefintegrations\.com
1 +XWiki.scott\.kohlmann@chiefintegrations\.com
Content
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12 12  (((
13 13  = Overview =
14 14  
15 -SHOWRUNNER™ provides backup and restore capabilities.  Backups contain all of the necessary configuration files along with all graphics and extensions associated with the project.  Credentials are stored encrypted and require an encrypted export.  When the backup is exported a user provided secret is required to encrypt the export.  The secret will be needed to import the credentials when restoring the backup.
15 +ShowRunnerCLC™ provides backup and restore capabilities.  Backups contain all of the necessary configuration files along with all graphics and extensions associated with the project.  Credentials are stored encrypted and require an encrypted export.  When the backup is exported a user provided secret is required to encrypt the export.  The secret will be needed to import the credentials when restoring the backup.
16 16  
17 -= Downloading a SHOWRUNNER™ Backup =
17 += Downloading a ShowRunnerCLC™ Backup =
18 18  
19 19  * Enter the Setup > File Management page and click the "Backup" button
20 20  [[image:1666702617736-962.png||height="148" width="241"]]
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22 22  [[image:1666702720415-631.png||height="205" width="207"]]
23 23  * Once a secret is entered, the Download button will become active. Click the Download button to download the SRBackup.zip file
24 24  
25 -= Restoring a SHOWRUNNER™ Backup =
25 += Restoring a ShowRunnerCLC™ Backup =
26 26  
27 27  * Enter the Setup > File Management page and click the "Restore" button
28 28  [[image:1666703025965-865.png||height="270" width="286"]]
29 -* Click "Choose Backup" and select the .zip file containing the SHOWRUNNER™ backup
29 +* Click "Choose Backup" and select the .zip file containing the ShowRunnerCLC™ backup
30 30  ** **Warning: 3-series processors may incorrectly report that the file has been uploaded successfully**
31 31  ** If the backup has not been successfully uploaded to the processor, then the processor will always report "Secret failed" even when the correct Secret has been input
32 -** In these cases, it is necessary to manually load the backup file to the processor. Rename the file to "sr-restore.zip" and load it to the processor's NVRAM/sr/ folder, where the SHOWRUNNER™ license file is located
32 +** In these cases, it is necessary to manually load the backup file to the processor. Rename the file to "sr-restore.zip" and load it to the processor's NVRAM/sr/ folder, where the ShowRunnerCLC™ license file is located
33 33  [[image:1675702931711-850.png]]
34 34  * Enter the Secret used when generating the Backup to download your Backup Files
35 35  ** If the Secret has been lost, then the backup file is still useful because it contains the SrConfig.json as well as any floorplan graphics and BACnet configurations. However, any credentials or LWAPI setup will likely need to be redone