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Changes for page Backup and Restore

Last modified by Scott Kohlmann on 2023/04/21 14:05
From version 12.2
edited by Alexander Mott
on 2023/02/06 16:53
Change comment: There is no comment for this version
To version 14.1
edited by Alexander Mott
on 2023/02/06 17:13
Change comment: There is no comment for this version

Summary

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18 18  
19 19  * Enter the Setup > File Management page and click the "Backup" button
20 20  [[image:1666702617736-962.png||height="148" width="241"]]
21 -* Enter a Secret to be used when restoring the backup
22 -** **Do not lose or forget this Secret** as it is required in order to restore the project files
21 +* Enter a Secret to be used when restoring the backup. **Do not lose or forget this Secret** as it is required in order to restore the project files
23 23  [[image:1666702720415-631.png||height="205" width="207"]]
24 -* Once a secret is entered, the Download button becomes active. Click the Download button to download the SRBackup.zip file.
23 +* Once a secret is entered, the Download button will become active. Click the Download button to download the SRBackup.zip file
25 25  
26 26  = Restoring a SHOWRUNNER™ Backup =
27 27  
28 -* Enter Setup/ File Management/ Restore.
27 +* Enter the Setup > File Management page and click the "Restore" button
29 29  [[image:1666703025965-865.png||height="270" width="286"]]
30 -* Choose your back up file
31 -* Enter the Secret Key used to download your Backup Files
29 +* Click "Choose Backup" and select the .zip file containing the SHOWRUNNER™ backup
30 +** **Warning: 3-series processors may incorrectly report that the file has been uploaded successfully**
31 +** If the backup has not been successfully uploaded to the processor, then the processor will always report "Secret failed" even when the correct Secret has been input
32 +** In these cases, it is necessary to manually load the backup file to the processor. Rename the file to "sr-restore.zip" and load it to the processor's NVRAM/sr/ folder, where the SHOWRUNNER™ license file is located
33 +[[image:1675702931711-850.png]]
34 +* Enter the Secret used when generating the Backup to download your Backup Files
35 +** If the Secret has been lost, then the backup file is still useful because it contains the SrConfig.json as well as any floorplan graphics and BACnet configurations. However, any credentials or LWAPI setup will likely need to be redone
32 32  [[image:1666703396039-595.png||height="266" width="285"]]
33 -* If the Incorrect Secret Key is entered, you will be prompted and will not be allowed to Restart your system with your backup files.
37 +* If the incorrect Secret is entered, you will be notified and prompted to re-enter the correct Secret
34 34  [[image:1666703225544-948.png||height="283" width="307"]]
35 -* After the correct Secret Key is Authorized, you will be allowed to Restart your System
39 +* After the correct Secret is entered and Authorized, the system will restart and load the backed up configuration
36 36  [[image:1666703186664-511.png||height="262" width="277"]]
37 37  )))
1675702931711-850.png
Author
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1 +XWiki.alexander\.mott@chiefintegrations\.com
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1 +22.1 KB
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