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Changes for page Backup and Restore

Last modified by Scott Kohlmann on 2023/04/21 14:05
From version 12.1
edited by Craig Lewis
on 2022/10/25 13:11
Change comment: There is no comment for this version
To version 12.2
edited by Alexander Mott
on 2023/02/06 16:53
Change comment: There is no comment for this version

Summary

Details

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Author
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1 -XWiki.craig\.lewis@chiefintegrations\.com
1 +XWiki.alexander\.mott@chiefintegrations\.com
Content
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1 -SHOWRUNNER™ provides backup and restore capabilities.  Backups contain all of the necessary configuration files along with all graphics and extensions associated with the project.  Credentials are stored encrypted and require an encrypted export.  When the backup is exported a user provided secret is required to encrypt the export.  The secret will be needed to import the credentials when restoring the backup.
1 +(% class="box warningmessage" %)
2 +(((
3 +There is a known issue on 3-series processors where the processor fails to correctly chunk and upload the selected SRBackup.zip file.
4 +See below for a workaround and detailed instructions on how to load a backup on 3-series processors.
5 +)))
2 2  
7 +{{box cssClass="floatinginfobox" title="**CONTENTS**"}}
8 +{{toc/}}
9 +{{/box}}
3 3  
4 -__**Downloading a Backup SHOWRUNNER™ file:**__
11 +(% class="row" %)
12 +(((
13 += Overview =
5 5  
6 -Enter Setup/ File Management/ Select the Backup Option.
15 +SHOWRUNNER™ provides backup and restore capabilities.  Backups contain all of the necessary configuration files along with all graphics and extensions associated with the project.  Credentials are stored encrypted and require an encrypted export.  When the backup is exported a user provided secret is required to encrypt the export.  The secret will be needed to import the credentials when restoring the backup.
7 7  
8 -[[image:1666702617736-962.png||height="148" width="241"]]
17 += Downloading a SHOWRUNNER™ Backup =
9 9  
10 -Enter the Secret Key that will be used to for Restore purposes. Once a Secret Key is entered you will be allowed to Download your project files.
11 -
19 +* Enter the Setup > File Management page and click the "Backup" button
20 +[[image:1666702617736-962.png||height="148" width="241"]]
21 +* Enter a Secret to be used when restoring the backup
22 +** **Do not lose or forget this Secret** as it is required in order to restore the project files
12 12  [[image:1666702720415-631.png||height="205" width="207"]]
24 +* Once a secret is entered, the Download button becomes active. Click the Download button to download the SRBackup.zip file.
13 13  
26 += Restoring a SHOWRUNNER™ Backup =
14 14  
15 -__**Restoring a SHOWRUNNER™ Backup:**__
16 -
17 -Enter Setup/ File Management/ Restore.
18 -
28 +* Enter Setup/ File Management/ Restore.
19 19  [[image:1666703025965-865.png||height="270" width="286"]]
20 -
21 -Choose your back up file
22 -
23 -Enter the Secret Key used to download your Backup Files
24 -
30 +* Choose your back up file
31 +* Enter the Secret Key used to download your Backup Files
25 25  [[image:1666703396039-595.png||height="266" width="285"]]
26 -
27 -If the Incorrect Secret Key is entered, you will be prompted and will not be allowed to Restart your system with your backup files.
28 -
33 +* If the Incorrect Secret Key is entered, you will be prompted and will not be allowed to Restart your system with your backup files.
29 29  [[image:1666703225544-948.png||height="283" width="307"]]
30 -
31 -After the correct Secret Key is Authorized, you will be allowed to Restart your System
32 -
35 +* After the correct Secret Key is Authorized, you will be allowed to Restart your System
33 33  [[image:1666703186664-511.png||height="262" width="277"]]
37 +)))