Changes for page VC-4 Setup
Last modified by Alexander Mott on 2024/10/24 15:00
From version 4.1
edited by Alexander Mott
on 2022/09/16 20:56
on 2022/09/16 20:56
Change comment:
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To version 22.1
edited by Alexander Mott
on 2023/06/08 14:59
on 2023/06/08 14:59
Change comment:
There is no comment for this version
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... ... @@ -5,15 +5,13 @@ 5 5 6 6 (% class="box warningmessage" %) 7 7 ((( 8 - showrunner on VC-4 requires version 4.000.0007 of VC-48 +ShowRunnerCLC™ on VC-4 requires version 4.000.0007 of VC-4 9 9 ))) 10 10 11 -{{box title="**C ontents**"}}11 +{{box cssClass="floatinginfobox" title="**CONTENTS**"}} 12 12 {{toc/}} 13 13 {{/box}} 14 14 15 -(% class="row" %) 16 -((( 17 17 **Licensing tutorial:** 18 18 19 19 //Note: Please use Chrome or Firefox to download the License from [[https:~~/~~/portal.chiefintegrations.com>>https://portal.chiefintegrations.com]]. Edge and Internet Explorer do not work properly.// ... ... @@ -26,7 +26,7 @@ 26 26 27 27 = Program Install = 28 28 29 -* Download //CI_ShowRunner_vx.xx.cpz// and //Redirect.zip// from the VC-4 folder on the showrunner releases site27 +* Download //CI_ShowRunner_vx.xx.cpz// and //Redirect.zip// from the VC-4 folder on the ShowRunnerCLC™ releases site 30 30 * Connect to the VC-4 server [[https:~~/~~/(Your_VC-4_IPAddress)/VirtualControl/config/settings/>>https://(Your_VC-4_IPAddress)/VirtualControl/config/settings/]] 31 31 * Load the Program 32 32 ** Go to the //Settings// tab ... ... @@ -41,43 +41,52 @@ 41 41 **** Configuration Pages: Select Redirect.zip 42 42 [[image:1663090552845-124.png||height="326" width="404"]] 43 43 * Navigate to the "Device Info" section under the "Status Tab" 44 -** Record the serial number 42 +** Record the serial number and MAC address 43 +* Create a new room and load the ShowRunner™ License as the User File for the room 44 +** ShowRunner™ license requires the Room ID and Room Name, as well as the MAC address 45 +** Room ID is always one word, all caps and is case-sensitive for the license 45 45 46 -= UpdateNVRAM FolderPermissions =47 += Accessing the ShowRunner™ Console = 47 47 48 -* Ensure that the NVRAM folder permissions are set correctly using a third party SFTP program: 49 -** FileZilla instructions ([[video example>>attach:FileZilla HUB4 NVRAM Permissions Change.mp4]]): 50 -*** Connect to the processor at port 22 51 -*** Locate the "nvram" folder 52 -*** Right click the folder and select "Change File Attributes" 53 -*** Change "Numeric Value" to 777 54 -*** Disconnect from the processor 55 -** WinSCP instructions: 56 -*** Connect to the processor at port 22 57 -*** Locate the "nvram" folder 58 -*** Right click the folder and select "Properties" 59 -*** Change "Octal Value" to 2777 60 -*** Disconnect from the processor 49 +To access the ShowRunner™ console, connect to the VC-4 with PuTTY or another text console, log in to Linux, and then run the command ##telnet 127.0.0.1 50001## 61 61 62 - =CrestronLicenseGeneration=51 +This command will open a telnet session with the ShowRunner™ program running on the VC-4, enabling the use of typical "sr" commands. To leave the ShowRunner™ console and close the telnet application, press the escape character '^]' ('ctrl+]'), type "quit", and then press enter. 63 63 64 -* Connect your computer to the same network as the processor. Make sure your computer’s IP settings are compatible with the lighting network and do not conflict with any devices already on the network 65 -* Connect to the ZUM-HUB4 in Crestron Toolbox 66 -** Run the "##ver##" and verify that the reported firmware is v2.7100.00016 or greater 67 -** Navigate to Functions>License Management...>Add License 68 -** Open [[Crestron's SW-HUB4-PROG licensing form>>https://app.smartsheet.com/b/form/e06b27d442ba4e668e31ffdf5f6e6322]] in a web browser and generate the license key 69 -*** The Customer Number and PO# must be provided by the Crestron Agent for the job 70 -*** The Hostname and System Key can be viewed in Toolbox by navigating to Functions>License Management...>Add License 71 -** In Toolbox, paste the generated license key into the "License Key:" field of the Add License menu 72 -** Click the "Apply" button 73 -* Continue [[SHOWRUNNER™ deployment>>SHOWRUNNER™ Setup Guide.SHOWRUNNER™ Installation Guide.SHOWRUNNER™ Installation and Network Setup.Processor Setup.WebHome||anchor="HProgramLoad"]] as normal 53 +The ShowRunner™ console can be used track normal Crestron console messages to the /var/log/messages log by setting up a VC-4 API token and registering it in ShowRunner™. To do this, navigate to the VC-4 configuration page, navigate to the "Settings" tab and open the "Tokens" section. Click "Add Token" and name it "showrunner". Copy the token to your clipboard and then go into the ShowRunner™ console. Run the command "##sradmin set vc4 api token [paste the api token]##" and then run the command "##sradmin restart##" 74 74 75 - =Accessing the showrunnerHUB™WebUI=55 +By running the command "##sudo tail -f /var/log/messages##", the Linux console will start tracking messages that you would normally see if you connected to an ordinary processor via Text Console. 76 76 77 - Dueto Crestron'sZūm Program runningin parallel withthe SHOWRUNNER™ program, navigating to the processor's IP address in aweb browser will no longer redirect youto the showrunnerHUB™.57 += Accessing the ShowRunner™ UIs = 78 78 79 - Instead,you must add "/cws/showrunner/app/"after the IP address in order to access theWeb UI(e.g. [[https:~~/~~/100.64.0.1/cws/showrunner/app/>>https://100.64.0.1/cws/showrunner/app]]) **DO NOT OMIT THE LAST "/"**59 +== ShowRunnerHUB™ Web UI == 80 80 81 -ZUM-HUB4 Currently does NOT support XPANEL: 82 -The XPanel does not launch from the Showrunner HUB webpage. To access the XPanel, extract the VTZ file from the showrunner™ puf file and launch. Select Options>Host Settings and input the Host IP, IPID, Port 41794, check SSL, and Open. Type in the username and password and wait for the XPanel to connect. 83 -))) 61 +The ShowRunner™ configuration should be uploaded to the processor using the ShowRunnerHUB™ Web UI. To access the ShowRunnerHUB™ Web UI, it is necessary to navigate to the following URL: 62 + 63 +* https:~/~/**vc-4ip**/VirtualControl/Rooms/**ROOMID**/cws/showrunner/app/ 64 +* Bold portions should be modified with your specific IP and Room ID [the Room ID is case sensitive] 65 +* **DO NOT OMIT THE LAST "/"** 66 + 67 +Prior to logging in to the ShowRunnerHUB™ Web UI, it is necessary to create a ShowRunner™ user. Open the ShowRunner™ console as described above and run the following command: 68 + 69 +* ##sradmin add user **username** "**name**" Administrators **password**## 70 +* Replace the bolded username, name, and password portions with the your desired credentials 71 +* The username and password should be one word each and are the credentials used to log in to the ShowRunnerHUB™ Web UI 72 +* The name can be multiple words as long as it is in quotes, and is simply a friendly name used to identify each user 73 + 74 +== ShowRunner™ XPanel UI == 75 + 76 +VC-4 Currently does not serve the XPanel over the webserver, so it is not possible to launch the XPanel interface from the ShowRunnerHUB™ Web UI. To access the XPanel: 77 + 78 +* Extract the CI_ShowRunner_TSW-770.vtz file from the CI_ShowRunner_v3.x.puf file used to install ShowRunnerCLC™ 79 +** Some applications such as 7-Zip are able to open .puf files directly using the right-click context menu to open the archive 80 +** If you do not have these programs installed, then it is necessary to change the file type from .puf to .zip so that Windows will recognize it as an archive and allow you to extract files from it 81 +** Computers with lower resolutions may find it easier to use the TSW-760 UI instead of 82 +* Launch the .vtz file using Crestron XPanel 83 +* Select Options>Host Settings and fill out the fields with the required information: 84 +** VC-4 IP address 85 +** XPanel IP-ID (default 12, but editable in the config) 86 +** Port 41796 87 +** Check the box for SSL 88 +** Room ID 89 +* Once all fields have been filled out, click "Open" 90 +* If authentication is enabled, you will also be prompted to enter a username and password