Changes for page VC-4 Setup

Last modified by Alexander Mott on 2024/12/02 19:02
From version 22.1
edited by Alexander Mott
on 2023/06/08 14:59
Change comment: There is no comment for this version
To version 27.1
edited by Alexander Mott
on 2024/12/02 19:02
Change comment: There is no comment for this version

Summary

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3 3  This page is for VC-4 deployments. For other processors, see our [[normal processor setup page>>doc:SHOWRUNNER™ Setup Guide.SHOWRUNNER™ Installation Guide.SHOWRUNNER™ Installation and Network Setup.Processor Setup.WebHome]].
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5 5  
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8 -ShowRunnerCLC™ on VC-4 requires version 4.000.0007 of VC-4
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6 +**The Crestron Agent or Field Tech are responsible for recording the VC-4 and ShowRunnerCLC™ credentials. Chief Integrations cannot provide assistance unless these credentials are known.**
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10 +ShowRunnerCLC™ on VC-4 requires version 4.000.0007 or newer of VC-4
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11 11  {{box cssClass="floatinginfobox" title="**CONTENTS**"}}
12 12  {{toc/}}
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44 44  ** ShowRunner™ license requires the Room ID and Room Name, as well as the MAC address
45 45  ** Room ID is always one word, all caps and is case-sensitive for the license
46 46  
49 +== Program Updates ==
50 +
51 +To update an existing ShowRunner™ program on VC-4:
52 +
53 +* Download //CI_ShowRunner_vx.xx.cpz// and //Redirect.zip// from the VC-4 folder on the ShowRunnerCLC™ releases site
54 +* Connect to the VC-4 server [[https:~~/~~/(Your_VC-4_IPAddress)/VirtualControl/config/settings/>>https://(Your_VC-4_IPAddress)/VirtualControl/config/settings/]]
55 +* Load the Program
56 +** Go to the //Settings// tab
57 +** Go to the //Program Library// section
58 +** Click the pencil icon for the existing program associated with your ShowRunner™ Room
59 +** Click the blue "+Choose" icon, under the "Program" section and select the new ShowRunnerLoadHelper.cpz file
60 +*** If the XPanel UI has been updated between the
61 +** Once the new file is selected, click the "Update" button
62 +** Choose "Yes" when prompted to automatically restart rooms associated with the program, or select "No" and manually restart the room(s) later.
63 +
47 47  = Accessing the ShowRunner™ Console =
48 48  
49 49  To access the ShowRunner™ console, connect to the VC-4 with PuTTY or another text console, log in to Linux, and then run the command ##telnet 127.0.0.1 50001##