Changes for page VC-4 Setup

Last modified by Alexander Mott on 2024/10/24 15:00
From version 20.1
edited by Alexander Mott
on 2023/05/15 22:56
Change comment: There is no comment for this version
To version 23.1
edited by Alexander Mott
on 2023/10/02 15:58
Change comment: There is no comment for this version

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12 12  {{toc/}}
13 13  {{/box}}
14 14  
15 -(% class="row" %)
16 -(((
17 17  **Licensing tutorial:**
18 18  
19 19  //Note: Please use Chrome or Firefox to download the License from [[https:~~/~~/portal.chiefintegrations.com>>https://portal.chiefintegrations.com]].  Edge and Internet Explorer do not work properly.//
... ... @@ -46,6 +46,20 @@
46 46  ** ShowRunner™ license requires the Room ID and Room Name, as well as the MAC address
47 47  ** Room ID is always one word, all caps and is case-sensitive for the license
48 48  
47 +== Program Updates ==
48 +
49 +To update an existing ShowRunner™ program on VC-4:
50 +
51 +* Download //CI_ShowRunner_vx.xx.cpz// and //Redirect.zip// from the VC-4 folder on the ShowRunnerCLC™ releases site
52 +* Connect to the VC-4 server [[https:~~/~~/(Your_VC-4_IPAddress)/VirtualControl/config/settings/>>https://(Your_VC-4_IPAddress)/VirtualControl/config/settings/]]
53 +* Load the Program
54 +** Go to the //Settings// tab
55 +** Go to the //Program Library// section
56 +** Click the pencil icon for the existing program associated with your ShowRunner™ Room
57 +** Click the blue "+Choose" icon, under the "Program" section and select the new ShowRunnerLoadHelper.cpz file
58 +** Once the new file is selected, click the "Update" button
59 +** Choose "Yes" when prompted to automatically restart rooms associated with the program, or select "No" and manually restart the room(s) later.
60 +
49 49  = Accessing the ShowRunner™ Console =
50 50  
51 51  To access the ShowRunner™ console, connect to the VC-4 with PuTTY or another text console, log in to Linux, and then run the command ##telnet 127.0.0.1 50001##
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56 56  
57 57  By running the command "##sudo tail -f /var/log/messages##", the Linux console will start tracking messages that you would normally see if you connected to an ordinary processor via Text Console.
58 58  
59 -= Accessing the ShowRunnerHUB™ Web UI =
71 += Accessing the ShowRunner™ UIs =
60 60  
61 -The ShowRunner™ configuration should be uploaded to the processor using the ShowRunnerHUB™ web UI. It is not possible to access the ShowRunnerHUB™ web UI by directly navigating to the IP address of the VC-4 server, instead it is necessary to navigate to the following URL: https:~/~/**vc-4ip**/VirtualControl/Rooms/**ROOMID**/cws/showrunner/app/ (Bold portions should be modified with your specific IP and Room ID [Room ID is case sensitive]; **DO NOT OMIT THE LAST "/"**)
73 +== ShowRunnerHUB™ Web UI ==
62 62  
63 -Prior to logging in to the ShowRunnerHUB™ UI, it is necessary to create a ShowRunner™ user. Open the ShowRunner™ console as described above and run the following command, replacing the "username", "name" and "password" with your desired credentials: ##sradmin add user **username** "**name**" Administrators **password**##
75 +The ShowRunner™ configuration should be uploaded to the processor using the ShowRunnerHUB™ Web UI. To access the ShowRunnerHUB™ Web UI, it is necessary to navigate to the following URL:
64 64  
65 -The username and password should be one word each and will be the credentials used to log in to the ShowRunnerHUB™ UI. The name can be multiple words as long as it is in quotes, and is simply a friendly name used to identify each user.
77 +* https:~/~/**vc-4ip**/VirtualControl/Rooms/**ROOMID**/cws/showrunner/app/
78 +* Bold portions should be modified with your specific IP and Room ID [the Room ID is case sensitive]
79 +* **DO NOT OMIT THE LAST "/"**
66 66  
67 -VC-4 Currently does NOT serve the XPANEL:
68 -The XPanel does not launch from the ShowRunnerHUB webpage. To access the XPanel, extract the VTZ file from the ShowRunnerCLC™ puf file and launch. Select Options>Host Settings and input the Host IP, IPID, Port 41794, check SSL, enter the Room ID, and Open. Type in the username and password (if applicable) and wait for the XPanel to connect.
69 -)))
81 +Prior to logging in to the ShowRunnerHUB™ Web UI, it is necessary to create a ShowRunner™ user. Open the ShowRunner™ console as described above and run the following command:
82 +
83 +* ##sradmin add user **username** "**name**" Administrators **password**##
84 +* Replace the bolded username, name, and password portions with the your desired credentials
85 +* The username and password should be one word each and are the credentials used to log in to the ShowRunnerHUB™ Web UI
86 +* The name can be multiple words as long as it is in quotes, and is simply a friendly name used to identify each user
87 +
88 +== ShowRunner™ XPanel UI ==
89 +
90 +VC-4 Currently does not serve the XPanel over the webserver, so it is not possible to launch the XPanel interface from the ShowRunnerHUB™ Web UI. To access the XPanel:
91 +
92 +* Extract the CI_ShowRunner_TSW-770.vtz file from the CI_ShowRunner_v3.x.puf file used to install ShowRunnerCLC™
93 +** Some applications such as 7-Zip are able to open .puf files directly using the right-click context menu to open the archive
94 +** If you do not have these programs installed, then it is necessary to change the file type from .puf to .zip so that Windows will recognize it as an archive and allow you to extract files from it
95 +** Computers with lower resolutions may find it easier to use the TSW-760 UI instead of
96 +* Launch the .vtz file using Crestron XPanel
97 +* Select Options>Host Settings and fill out the fields with the required information:
98 +** VC-4 IP address
99 +** XPanel IP-ID (default 12, but editable in the config)
100 +** Port 41796
101 +** Check the box for SSL
102 +** Room ID
103 +* Once all fields have been filled out, click "Open"
104 +* If authentication is enabled, you will also be prompted to enter a username and password