Changes for page VC-4 Setup

Last modified by Alexander Mott on 2024/10/24 15:00
From version 13.1
edited by Alexander Mott
on 2023/05/15 20:31
Change comment: There is no comment for this version
To version 5.1
edited by Alexander Mott
on 2022/09/17 00:25
Change comment: There is no comment for this version

Summary

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... ... @@ -5,15 +5,13 @@
5 5  
6 6  (% class="box warningmessage" %)
7 7  (((
8 -ShowRunnerCLC™ on VC-4 requires version 4.000.0007 of VC-4
8 +showrunner on VC-4 requires version 4.000.0007 of VC-4
9 9  )))
10 10  
11 -{{box cssClass="floatinginfobox" title="**CONTENTS**"}}
11 +{{box title="**CONTENTS**"}}
12 12  {{toc/}}
13 13  {{/box}}
14 14  
15 -(% class="row" %)
16 -(((
17 17  **Licensing tutorial:**
18 18  
19 19  //Note: Please use Chrome or Firefox to download the License from [[https:~~/~~/portal.chiefintegrations.com>>https://portal.chiefintegrations.com]].  Edge and Internet Explorer do not work properly.//
... ... @@ -26,7 +26,7 @@
26 26  
27 27  = Program Install =
28 28  
29 -* Download //CI_ShowRunner_vx.xx.cpz// and //Redirect.zip// from the VC-4 folder on the ShowRunnerCLC™ releases site
27 +* Download //CI_ShowRunner_vx.xx.cpz// and //Redirect.zip// from the VC-4 folder on the showrunner releases site
30 30  * Connect to the VC-4 server [[https:~~/~~/(Your_VC-4_IPAddress)/VirtualControl/config/settings/>>https://(Your_VC-4_IPAddress)/VirtualControl/config/settings/]]
31 31  * Load the Program
32 32  ** Go to the //Settings// tab
... ... @@ -41,20 +41,42 @@
41 41  **** Configuration Pages: Select Redirect.zip
42 42  [[image:1663090552845-124.png||height="326" width="404"]]
43 43  * Navigate to the "Device Info" section under the "Status Tab"
44 -** Record the serial number and MAC address
45 -* Create a new room and load the ShowRunner™ License as the User File for the room
46 -** ShowRunner™ license requires the Room ID and Room Name, as well as the MAC address
42 +** Record the serial number
47 47  
48 -= Accessing the ShowRunner™ Console =
44 += Update NVRAM Folder Permissions =
49 49  
50 -To access the ShowRunner™ console, connect to the VC-4 with PuTTY or another text console, log in to Linux, and then run the command ##telnet 127.0.0.1 50001##
46 +* Ensure that the NVRAM folder permissions are set correctly using a third party SFTP program:
47 +** FileZilla instructions ([[video example>>attach:FileZilla HUB4 NVRAM Permissions Change.mp4]]):
48 +*** Connect to the processor at port 22
49 +*** Locate the "nvram" folder
50 +*** Right click the folder and select "Change File Attributes"
51 +*** Change "Numeric Value" to 777
52 +*** Disconnect from the processor
53 +** WinSCP instructions:
54 +*** Connect to the processor at port 22
55 +*** Locate the "nvram" folder
56 +*** Right click the folder and select "Properties"
57 +*** Change "Octal Value" to 2777
58 +*** Disconnect from the processor
51 51  
52 -This command will open a telnet session with the ShowRunner™ program running on the VC-4, enabling the use of typical "sr" commands. To leave the ShowRunner™ console, press the escape character as indicated when the telnet session first starts (by default it is '^]', which corresponds to ctrl+])
60 += Crestron License Generation =
53 53  
54 -= Accessing the ShowRunnerHUB™ Web UI =
62 +* Connect your computer to the same network as the processor. Make sure your computer’s IP settings are compatible with the lighting network and do not conflict with any devices already on the network
63 +* Connect to the ZUM-HUB4 in Crestron Toolbox
64 +** Run the "##ver##" and verify that the reported firmware is v2.7100.00016 or greater
65 +** Navigate to Functions>License Management...>Add License
66 +** Open [[Crestron's SW-HUB4-PROG licensing form>>https://app.smartsheet.com/b/form/e06b27d442ba4e668e31ffdf5f6e6322]] in a web browser and generate the license key
67 +*** The Customer Number and PO# must be provided by the Crestron Agent for the job
68 +*** The Hostname and System Key can be viewed in Toolbox by navigating to Functions>License Management...>Add License
69 +** In Toolbox, paste the generated license key into the "License Key:" field of the Add License menu
70 +** Click the "Apply" button
71 +* Continue [[SHOWRUNNER™ deployment>>SHOWRUNNER™ Setup Guide.SHOWRUNNER™ Installation Guide.SHOWRUNNER™ Installation and Network Setup.Processor Setup.WebHome||anchor="HProgramLoad"]] as normal
55 55  
56 -The ShowRunner™ configuration should be uploaded to the processor using the ShowRunnerHUB™ web UI. It is not possible to access the ShowRunnerHUB™ web UI by directly navigating to the IP address of the VC-4 server, instead it is necessary to add "/cws/showrunner/app/" after the IP address (e.g. https:~/~/vc-4ip/VirtualControl/Rooms/ROOMID/cws/showrunner/app/) **DO NOT OMIT THE LAST "/"**
73 += Accessing the showrunnerHUB™ Web UI =
57 57  
58 -VC-4 Currently does NOT serve the XPANEL:
59 -The XPanel does not launch from the ShowRunnerHUB webpage. To access the XPanel, extract the VTZ file from the ShowRunnerCLC™ puf file and launch. Select Options>Host Settings and input the Host IP, IPID, Port 41794, check SSL, enter the Room ID, and Open. Type in the username and password (if applicable) and wait for the XPanel to connect.
60 -)))
75 +Due to Crestron's Zūm Program running in parallel with the SHOWRUNNER™ program, navigating to the processor's IP address in a web browser will no longer redirect you to the showrunnerHUB™ UI.
76 +
77 +Instead, you must add "/cws/showrunner/app/" after the IP address in order to access the Web UI (e.g. [[https:~~/~~/100.64.0.1/cws/showrunner/app/>>https://100.64.0.1/cws/showrunner/app]]) **DO NOT OMIT THE LAST "/"**
78 +
79 +ZUM-HUB4 Currently does NOT support XPANEL:
80 +The XPanel does not launch from the Showrunner HUB webpage. To access the XPanel, extract the VTZ file from the showrunner™ puf file and launch. Select Options>Host Settings and input the Host IP, IPID, Port 41794, check SSL, and Open. Type in the username and password and wait for the XPanel to connect.