Changes for page VC-4 Setup

Last modified by Alexander Mott on 2024/10/24 15:00
From version 11.1
edited by Alexander Mott
on 2023/04/26 22:09
Change comment: There is no comment for this version
To version 22.1
edited by Alexander Mott
on 2023/06/08 14:59
Change comment: There is no comment for this version

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12 12  {{toc/}}
13 13  {{/box}}
14 14  
15 -(% class="row" %)
16 -(((
17 17  **Licensing tutorial:**
18 18  
19 19  //Note: Please use Chrome or Firefox to download the License from [[https:~~/~~/portal.chiefintegrations.com>>https://portal.chiefintegrations.com]].  Edge and Internet Explorer do not work properly.//
... ... @@ -41,13 +41,52 @@
41 41  **** Configuration Pages: Select Redirect.zip
42 42  [[image:1663090552845-124.png||height="326" width="404"]]
43 43  * Navigate to the "Device Info" section under the "Status Tab"
44 -** Record the serial number
45 -* Create a new room.  You'll need the ROOM ID and Room Name for the showrunner license. Load the license as the User File for the room.
42 +** Record the serial number and MAC address
43 +* Create a new room and load the ShowRunner™ License as the User File for the room
44 +** ShowRunner™ license requires the Room ID and Room Name, as well as the MAC address
45 +** Room ID is always one word, all caps and is case-sensitive for the license
46 46  
47 -= Accessing the ShowRunnerHUB™ Web UI =
47 += Accessing the ShowRunner™ Console =
48 48  
49 -Instead, you must add "/cws/showrunner/app/" after the IP address in order to access the Web UI (e.g. https:~/~/vc-4ip/VirtualControl/Rooms/ROOMID/cws/showrunner/app/) **DO NOT OMIT THE LAST "/"**
49 +To access the ShowRunner™ console, connect to the VC-4 with PuTTY or another text console, log in to Linux, and then run the command ##telnet 127.0.0.1 50001##
50 50  
51 -VC-4 Currently does NOT serve the XPANEL:
52 -The XPanel does not launch from the ShowRunnerHUB webpage. To access the XPanel, extract the VTZ file from the ShowRunnerCLC™ puf file and launch. Select Options>Host Settings and input the Host IP, IPID, Port 41794, check SSL, enter the Room ID, and Open. Type in the username and password (if applicable) and wait for the XPanel to connect.
53 -)))
51 +This command will open a telnet session with the ShowRunner™ program running on the VC-4, enabling the use of typical "sr" commands. To leave the ShowRunner™ console and close the telnet application, press the escape character '^]' ('ctrl+]'), type "quit", and then press enter.
52 +
53 +The ShowRunner™ console can be used track normal Crestron console messages to the /var/log/messages log by setting up a VC-4 API token and registering it in ShowRunner™. To do this, navigate to the VC-4 configuration page, navigate to the "Settings" tab and open the "Tokens" section. Click "Add Token" and name it "showrunner". Copy the token to your clipboard and then go into the ShowRunner™ console. Run the command "##sradmin set vc4 api token [paste the api token]##" and then run the command "##sradmin restart##"
54 +
55 +By running the command "##sudo tail -f /var/log/messages##", the Linux console will start tracking messages that you would normally see if you connected to an ordinary processor via Text Console.
56 +
57 += Accessing the ShowRunner™ UIs =
58 +
59 +== ShowRunnerHUB™ Web UI ==
60 +
61 +The ShowRunner™ configuration should be uploaded to the processor using the ShowRunnerHUB™ Web UI. To access the ShowRunnerHUB™ Web UI, it is necessary to navigate to the following URL:
62 +
63 +* https:~/~/**vc-4ip**/VirtualControl/Rooms/**ROOMID**/cws/showrunner/app/
64 +* Bold portions should be modified with your specific IP and Room ID [the Room ID is case sensitive]
65 +* **DO NOT OMIT THE LAST "/"**
66 +
67 +Prior to logging in to the ShowRunnerHUB™ Web UI, it is necessary to create a ShowRunner™ user. Open the ShowRunner™ console as described above and run the following command:
68 +
69 +* ##sradmin add user **username** "**name**" Administrators **password**##
70 +* Replace the bolded username, name, and password portions with the your desired credentials
71 +* The username and password should be one word each and are the credentials used to log in to the ShowRunnerHUB™ Web UI
72 +* The name can be multiple words as long as it is in quotes, and is simply a friendly name used to identify each user
73 +
74 +== ShowRunner™ XPanel UI ==
75 +
76 +VC-4 Currently does not serve the XPanel over the webserver, so it is not possible to launch the XPanel interface from the ShowRunnerHUB™ Web UI. To access the XPanel:
77 +
78 +* Extract the CI_ShowRunner_TSW-770.vtz file from the CI_ShowRunner_v3.x.puf file used to install ShowRunnerCLC™
79 +** Some applications such as 7-Zip are able to open .puf files directly using the right-click context menu to open the archive
80 +** If you do not have these programs installed, then it is necessary to change the file type from .puf to .zip so that Windows will recognize it as an archive and allow you to extract files from it
81 +** Computers with lower resolutions may find it easier to use the TSW-760 UI instead of
82 +* Launch the .vtz file using Crestron XPanel
83 +* Select Options>Host Settings and fill out the fields with the required information:
84 +** VC-4 IP address
85 +** XPanel IP-ID (default 12, but editable in the config)
86 +** Port 41796
87 +** Check the box for SSL
88 +** Room ID
89 +* Once all fields have been filled out, click "Open"
90 +* If authentication is enabled, you will also be prompted to enter a username and password