Changes for page Updating Firmware

Last modified by Alexander Mott on 2024/10/15 14:55
From version 35.1
edited by Alexander Mott
on 2024/10/15 14:51
Change comment: There is no comment for this version
To version 33.1
edited by Alexander Mott
on 2023/12/11 23:58
Change comment: There is no comment for this version

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5 5  ShowRunnerCLC™ is tested against the latest Crestron firmware releases, and as such it is recommended to update all device firmware whenever starting up a job. While firmware updates can be performed at any time, it is recommended to update network devices after their network settings have been configured but before loading the ShowRunnerCLC™ program and starting up the job in order to avoid any potential bugs that may result from using outdated firmware. Controlled hardware should be updated once all devices on any given Cresnet/ZUMLINK bus or wireless gateway are online and uniquely addressed. Any communication issues on the bus or gateway should also be resolved prior to updating firmware.
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7 -Current Crestron firmware can be downloaded from [[Crestron's website>>https://www.crestron.com/Support/Search-Results?c=4]]. Old firmware releases can be downloaded using an SFTP client (such as FileZilla or WinSCP) and connecting to "ftp.crestron.com" using your Crestron credentials. Firmware are sorted by device model in the "firmware" folder of Crestron's FTP server:
7 +Current Crestron firmware can be downloaded from [[Crestron's website>>https://www.crestron.com/Support/Search-Results?c=4]]. Old firmware releases can be downloaded using an SFTP client (such as FileZilla or WinSCP) and connecting to "ftp.crestron.com"
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10 10  = Network Devices =
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12 12  Networked devices (i.e. devices connected via Ethernet to the LAN or Control Subnet) should always be updated when starting up a job. You can check the current firmware version of most network devices by running the ##ver## command in Text Console or by exporting a Device Summary using the Device Discovery Tool.
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28 28  == Package Update Tool (.puf) ==
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30 -Crestron's Package Update Tool is the most convenient way of performing firmware updates for devices that use .puf files for firmware. The Package Update Tool can be opened from Toolbox, but doing this will lock Toolbox and only allow updating one device at a time, so we recommend closing Toolbox (or at least closing any Toolbox connections to devices that you intend to update) and double-clicking the .puf file to open the Package Update Tool in a separate window. Double-clicking a .puf file will allow you to open multiple instance of the Package Update Tool and enable updating multiple devices simultaneously. **Exercise caution when updating firmware for multiple devices simultaneously, as some devices will reboot as part of the update process which may disrupt connection to downstream devices.**
29 +Crestron's Package Update Tool is the most convenient way of performing firmware updates for devices that use .puf files for firmware. The Package Update Tool can be opened from Toolbox, but doing this will lock Toolbox and only allow updating one device at a time, so we recommend instead that you double-click the .puf file directly. Double-clicking a .puf file will allow you to open multiple instance of the Package Update Tool and enable updating multiple devices simultaneously. Once again, **be careful when updating multiple devices simultaneously not to do anything that would disrupt your connection to a device while transferring the .puf file, nor should you do anything that could result in the device rebooting while it is mid-update**.
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32 32  * Locate the firmware .puf file in Windows Explorer
33 33  * Double-click the .puf file to open the Package Update Tool