Skip to Content

Changes for page TSW Touchpanel Setup

Last modified by Alexander Mott on 2025/03/14 16:19
From version 9.1
edited by Alexander Mott
on 2022/06/13 18:07
Change comment: Uploaded new attachment "1655143645596-473.png", version {1}
To version 9.2
edited by Alexander Mott
on 2022/06/13 18:12
Change comment: There is no comment for this version

Summary

Details

Page properties
Content
... ... @@ -10,12 +10,20 @@
10 10  
11 11  * Put 5 fingers on the front of the TSW and hold for approximately 10 seconds until the TSW enters setup mode
12 12  ** TSW-xx70 series or TSW-xx60 series with authentication enabled will require admin credentials
13 -** If this is the first time entering setup, it will prompt for a username and password in order to create an admin account. Do not lose or forget these credentials.
14 -* Set the TS/TSWs IP Address per your network requirements (If using a panel other than TSW-770 you will need the CI_ShowRunner-UI_v3.xx PUF)
15 -* Connect the PUF (CI_ShowRunner_v3.xx) to the TSW to load the UI
16 -** Only add CI_ShowRunner-UI_v3.xx if using touch panel other than TSW-770.  
17 -* When finished, connect to the TSW with Text Console and type “addm 10 x.x.x.x” to link the panel to the processor (where x.x.x.x is the processor’s IP or hostname [DHCP/DNS])
18 -** You can also edit the IP table from Toolbox or the touchpanel’s setup screen.  IP-IDs 10 and 11 are reserved for TSWs by default.  If you have more than 2 touchpanels the additional IP-IDs will be provided.
13 +** If this is the first time entering setup on a TSW-xx70, it will prompt for a username and password in order to create an admin account. Do not lose or forget these credentials.
14 +* Navigate to the IP Table Setup
15 +* Press the "Add/Edit" button for the first IP table entry
16 +** Edit the CIP ID to be the required IP ID of the TSW (e.g. 10 or 11)
17 +** Edit the IP Address / Hostname to be the IP Address of the processor (e.g. 10.0.0.10)
18 +** Edit the Port to be 41794 if it is not already
19 +** Press the green Save button
20 +* Return to the main settings menu by pressing the Back button on the top right ("Save & Exit" will exit out of setup mode completely, and require using 5 fingers to re-enter setup mode)
21 +* Navigate to the Ethernet Setup menu
22 +** Set DHCP Enable to "Off"
23 +** If desired, use the Set Hostname menu to change the TSW's hostname
24 +** Enter the "Set Static IP Address Settings" menu and set the IP settings per your network requirements
25 +** Press Apply Changes and then press Reboot
26 +* Repeat these steps for all TSWs on the job
19 19  
20 20  If operating on a network with a DHCP server (either by running DHCP server software on your computer, or if the processor has a control subnet or is running the [[SHOWRUNNER™ DHCP Server>>doc:SHOWRUNNER™ User Guide & Wiki.Troubleshooting.DHCP Server.WebHome]]), then it is possible to configure these settings via Ethernet using Text Console:
21 21  
... ... @@ -31,8 +31,22 @@
31 31  
32 32  === Load the SHOWRUNNER™ Project ===
33 33  
34 -asdfsdf
42 +Once all the TSWs have been configured with the required IP settings and have had their IP tables updated, connect to the lighting network with a laptop:
35 35  
44 +* If using a TSW-770 touchscreen, download the latest version of SHOWRUNNER™ from the [[Chief Integrations Portal>>https://files.chiefintegrations.com/index.php/s/WHNzXrrZbB5jC3E]]
45 +** If using any other TSW (e.g. a TSW-1070 or TSW-xx60), download the CI_ShowRunner-UI_v3.xxx.puf file from the same link
46 +* Double-click the downloaded .puf file to open the Crestron Package Update Tool
47 +* When prompted, point the Package Update Tool to the IP address of the TSW
48 +* Press the Recheck button
49 +* Click the checkbox next to the "Update TSW-xxx...."
50 +[[image:1655143106862-645.png]]
51 +* Click the Update button to begin updating the TSW
52 +* Repeat for all TSWs on the job
53 +
36 36  === Restricting Visible Areas ===
37 37  
38 -asdf
56 +If requested, Chief Integrations will restrict TSWs to only show certain areas. This feature is useful if there are some areas you don't want any touch screens to be able to control (e.g. an exterior area that is on a photocell), or if you want to restrict certain touchscreens to certain areas (e.g., only allow touchscreens to control areas on the same floor as the screen itself).
57 +
58 +If Chief Integrations has not configured touchscreens this way, or if new areas have been created or deleted, then it may be necessary to edit the configuration file yourself to restrict the visible areas for a touchscreen. This is done by opening the configuration file in a text editor of your choice (Notepad++ or VS Code recommended) and then navigating to the "Touchpanels" section:
59 +
60 +[[image:1655143645596-473.png]]