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Changes for page TSW Touchpanel Setup

Last modified by Austin Weygandt on 2025/05/13 19:42
From version 33.2
edited by Alexander Mott
on 2025/03/14 15:41
Change comment: There is no comment for this version
To version 50.1
edited by Austin Weygandt
on 2025/05/13 19:42
Change comment: There is no comment for this version

Summary

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Author
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1 -XWiki.alexander\.mott@chiefintegrations\.com
1 +XWiki.austin\.weygandt@chiefintegrations\.com
Content
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3 3  {{/error}}
4 4  
5 5  {{error}}
6 -TSW-xx70 firmware version 3.000.0110 updates the TSW OS to Android 12: updating from Android 8 versions will require stepping
6 +**Firmware updates to Android 12 from devices running Android 8 require a two-step update process to upgrade the TSW to Android 11 prior to updating to Android 12:**
7 + • Android 12: Firmware versions 3.000.0110 and newer
8 + • Android 10: Firmware versions 2.001.0058 through 2.006.0054
9 + • Android 8: Firmware versions below 2.001.0058
7 7  {{/error}}
8 8  
9 9  {{warning}}
10 -TSW-xx70 firmware versions 2.001.0058 and above require a pingable gateway be specified in order to use static IP settings. If no default gateway is set, or the default gateway cannot be pinged, then odd network behavior and system instability may result. Pingability of a given address can be checked using the console command: ##ping [IP address]##
13 +TSW-xx70 firmware versions 2.001.0058 and above using a static IP configuration require a pingable default gateway (the IP address set with ##defr [IP address]## command). If no default gateway is set, or if the default gateway cannot be pinged, then odd network behavior and system instability may result. Pingability of a given address can be checked using the console command: ##ping [IP address]##
11 11  {{/warning}}
12 12  
13 13  {{box cssClass="floatinginfobox" title="**CONTENTS**"}}
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101 101  * Click the Update button to begin updating the TSW
102 102  * Repeat for all TSWs on the job
103 103  
107 +{{warning}}
108 +To display the ShowRunnerCLC™ UI, the App Mode must be set to "User Project" via either the device settings or the console command "appmode disable"
109 +{{/warning}}
110 +
104 104  = Restricting Visible Areas =
105 105  
106 106  If requested, Chief Integrations will restrict TSWs to only show certain areas. This feature is useful if there are some areas you don't want any touch screens to be able to control (e.g. an exterior area that is on a photocell), or if you want to restrict certain touchscreens to certain areas (e.g., only allow touchscreens to control areas on the same floor as the screen itself).