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Changes for page TSW Touchpanel Setup

Last modified by Alexander Mott on 2025/03/14 16:19
From version 33.1
edited by Alexander Mott
on 2024/12/02 19:01
Change comment: There is no comment for this version
To version 33.2
edited by Alexander Mott
on 2025/03/14 15:41
Change comment: There is no comment for this version

Summary

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1 -{{warning}}
2 -TSW-xx70 firmware versions 2.001.0058 and above require a pingable gateway be specified in order to use static IP settings. If no default gateway is set, or the default gateway cannot be pinged, then odd network behavior and system instability may result. Pingability of a given address can be checked using the console command: ##ping [IP address]##
3 -{{/warning}}
4 -
5 5  {{error}}
6 6  All TSW-xx70 touchscreens require authentication to be configured when first connecting: **the Crestron Agent or Field Tech are responsible for recording these credentials. Chief Integrations cannot provide assistance unless the credentials are known. The only way to connect to a device for which the credentials have been lost is to factory reset the device.**​​​​
7 7  {{/error}}
8 8  
5 +{{error}}
6 +TSW-xx70 firmware version 3.000.0110 updates the TSW OS to Android 12: updating from Android 8 versions will require stepping
7 +{{/error}}
8 +
9 +{{warning}}
10 +TSW-xx70 firmware versions 2.001.0058 and above require a pingable gateway be specified in order to use static IP settings. If no default gateway is set, or the default gateway cannot be pinged, then odd network behavior and system instability may result. Pingability of a given address can be checked using the console command: ##ping [IP address]##
11 +{{/warning}}
12 +
9 9  {{box cssClass="floatinginfobox" title="**CONTENTS**"}}
10 10  {{toc/}}
11 11  {{/box}}