Skip to Content

Changes for page TSW Touchpanel Setup

Last modified by Alexander Mott on 2025/03/14 16:19
From version 24.1
edited by Alexander Mott
on 2022/09/19 18:28
Change comment: Renamed back-links.
To version 25.1
edited by Scott Kohlmann
on 2023/04/20 22:50
Change comment: There is no comment for this version

Summary

Details

Page properties
Author
... ... @@ -1,1 +1,1 @@
1 -XWiki.alexander\.mott@chiefintegrations\.com
1 +XWiki.scott\.kohlmann@chiefintegrations\.com
Content
... ... @@ -8,9 +8,9 @@
8 8  
9 9  (% class="row" %)
10 10  (((
11 -TSWs touchscreens allow end users and technicians access to the SHOWRUNNER™ XPanel UI for both initial startup and daily use. Once the TSW has been configured and the SHOWRUNNER™ project has been loaded to it, it is possible to restrict what features can be accessed without entering a PIN code by navigating to Settings>Security Settings on the TSW. If the User Passcode is enabled, then a PIN will be required to access any of the touchscreen's UI. If the Setup Passcode is enabled, then the main Area Overview menu will be accessible, but anything in the Settings menu and beyond will require a PIN.
11 +TSWs touchscreens allow end users and technicians access to the ShowRunnerCLC™ XPanel UI for both initial startup and daily use. Once the TSW has been configured and the ShowRunnerCLC™ project has been loaded to it, it is possible to restrict what features can be accessed without entering a PIN code by navigating to Settings>Security Settings on the TSW. If the User Passcode is enabled, then a PIN will be required to access any of the touchscreen's UI. If the Setup Passcode is enabled, then the main Area Overview menu will be accessible, but anything in the Settings menu and beyond will require a PIN.
12 12  
13 -For TSWs, their IP address does not matter as long as it is in the same range as the processor and does not conflict with any other devices on the network. Instead, TSWs are identified to the processor via their IP-ID. Each SHOWRUNNER™ job ships by default with two touchscreens in the configuration, at IP-IDs 10 and 11. If a job has more than two touchscreens, then additional touchscreens will be added to the configuration, typically starting at IP-ID 14. Refer to the IP Table sheet in the provided SRTakeoff.xlsx spreadsheet, or run the ##ipt -t ##command from the processor after the configuration is loaded if no spreadsheet was provided.
13 +For TSWs, their IP address does not matter as long as it is in the same range as the processor and does not conflict with any other devices on the network. Instead, TSWs are identified to the processor via their IP-ID. Each ShowRunnerCLC™ job ships by default with two touchscreens in the configuration, at IP-IDs 10 and 11. If a job has more than two touchscreens, then additional touchscreens will be added to the configuration, typically starting at IP-ID 14. Refer to the IP Table sheet in the provided SRTakeoff.xlsx spreadsheet, or run the ##ipt -t ##command from the processor after the configuration is loaded if no spreadsheet was provided.
14 14  
15 15  = IP Configuration =
16 16  
... ... @@ -33,7 +33,7 @@
33 33  ** Press Apply Changes and then press Reboot
34 34  * Repeat these steps for all TSWs on the job
35 35  
36 -If operating on a network with a DHCP server (either by running DHCP server software on your computer, or if the processor has a control subnet or is running the [[SHOWRUNNER™ DHCP Server>>doc:SHOWRUNNER™ Setup Guide.Troubleshooting Guide.Advanced Tools.DHCP Server.WebHome]]), then it is possible to configure these settings via Ethernet using Text Console:
36 +If operating on a network with a DHCP server (either by running DHCP server software on your computer, or if the processor has a control subnet or is running the [[ShowRunnerCLC™ DHCP Server>>doc:SHOWRUNNER™ Setup Guide.Troubleshooting Guide.Advanced Tools.DHCP Server.WebHome]]), then it is possible to configure these settings via Ethernet using Text Console:
37 37  
38 38  * On jobs with multiple TSWs, they can be identified using Device Discovery and matching the MAC address of the TSW to the IP address assigned by the DHCP server
39 39  * Once connected, open Text Console and run the following commands to configure the TSW's IP settings (example is for a **10.0.0.0(% style="color:darkgoldenrod" %)/24(%%)** subnet, with a TSW IP address of (% style="color:blue" %)**10.0.0.19**(%%), a TSW IP-ID of (% style="color:olive" %)**10**(%%), a processor IP address of (% style="color:orange" %)**10.0.0.10**(%%), and a TSW hostname of (% style="color:purple" %)**TSW-L1**(%%))
... ... @@ -46,11 +46,11 @@
46 46  ** Reboot the TSW: ##reboot##
47 47  * Note that TSW-xx70 firmware versions 2.001.0058 and above require a pingable gateway be specified for static IP settings. If no default gateway is set, or the default gateway cannot be pinged, then you are very likely to experience odd network behavior and system instability.
48 48  
49 -= Load the SHOWRUNNER™ Project =
49 += Load the ShowRunnerCLC™ Project =
50 50  
51 51  Once all the TSWs have been configured with the required IP settings and have had their IP tables updated, connect to the lighting network with a laptop:
52 52  
53 -* If using a TSW-770 touchscreen, download the latest version of SHOWRUNNER™ from the [[Chief Integrations Portal>>https://files.chiefintegrations.com/index.php/s/WHNzXrrZbB5jC3E]]
53 +* If using a TSW-770 touchscreen, download the latest version of ShowRunnerCLC™ from the [[Chief Integrations Portal>>https://files.chiefintegrations.com/index.php/s/WHNzXrrZbB5jC3E]]
54 54  ** If using any other TSW (e.g. a TSW-1070 or TSW-xx60), download the CI_ShowRunner-UI_v3.xxx.puf file from the same link
55 55  * Double-click the downloaded .puf file to open the Crestron Package Update Tool
56 56  * When prompted, point the Package Update Tool to the IP address of the TSW