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Changes for page Processor Setup

Last modified by Alexander Mott on 2024/12/02 19:04
From version 9.1
edited by Alexander Mott
on 2022/06/09 22:33
Change comment: There is no comment for this version
To version 22.1
edited by Alexander Mott
on 2022/06/30 15:32
Change comment: There is no comment for this version

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1 -SHOWRUNNER™ Setup Guide.SHOWRUNNER™ Installation Guide.WebHome
1 +SHOWRUNNER™ Setup Guide.SHOWRUNNER™ Installation Guide.SHOWRUNNER™ Installation and Network Setup.WebHome
Content
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3 +This page is for ordinary processor setup. For ZUM-HUB4 deployments, see our [[dedicated ZUM-HUB4 page>>doc:SHOWRUNNER™ Setup Guide.SHOWRUNNER™ Installation Guide.SHOWRUNNER™ Installation and Network Setup.ZUM-HUB4 Processor Setup.WebHome]].
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3 -showrunner is tested against current Crestron firmware releases.  Please use at least the recommended firmware builds.
8 +SHOWRUNNER™ is tested against current Crestron firmware releases.  Please use at least the recommended firmware builds.
4 4  3-Series: PUF 1.8001.0146
5 5  4-Series: PUF 2.7000.00052.01
6 6  VC-4: 2.7000.00047
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33 33  **** Once logged into Text Console, run the following commands, replacing the "username" and "password" with your desired credentials
34 34  ***** ##adduser -N:username -P:password##
35 35  ***** ##addusertogroup -N:username -G:Administrators##
36 -** Once connected, open Text Console and run the following commands to configure the processor's IP settings (example is for a 10.0.0.0/24 subnet, with a processor IP address of 10.0.0.10)
41 +** Once connected, open Text Console and run the following commands to configure the processor's IP settings (example is for a **10.0.0.0(% style="color:darkgoldenrod" %)/24(%%)** subnet, with a processor IP address of (% style="color:blue" %)**10.0.0.10**(%%))
37 37  *** Disable DHCP: ##dhcp 0 off##
38 -*** Set IP address: ##ipa 0 10.0.0.10##
39 -*** Set IP subnet mask: ##ipm 0 255.255.255.0##
40 -*** Set default gateway: ##defr 0 10.0.0.1##
43 +*** Set IP address: ##ipa 0 (% style="color:blue" %)**10.0.0.10**(%%)##
44 +*** Set IP subnet mask: ##ipm 0 (% style="color:darkgoldenrod" %)**255.255.255.0**(%%)##
45 +*** Set default gateway: ##defr 0 **10.0.0.1**##
41 41  *** Set hostname: ##host AP3-CPP##
47 +*** Reboot the processor: ##reboot##
42 42  ** It is also possible to configure a processor over Ethernet by using a DHCP server software on your laptop to assign an IP address
43 43  *** Configure your DHCP server software to assign IP addresses in the desired range
44 44  *** Once the processor is assigned an IP address, connect to it via Text Console at the assigned IP address
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51 51  ** The Control Subnet can be configured manually in the "Functions>Ethernet Addressing...>Control Subnet" menu of Toolbox
52 52  *** Set routing to "Manual" with the start address and subnet size
53 53  *** E.g., a setting of "10.0.0.0/24" will have the processor at 10.0.0.1 with an IP mask of 255.255.255.0 and a default gateway and DNS server at 10.0.0.2
54 -** The Control Subnet can also be configured using Text Console command: ##csrouterprefix 10.0.0.0/24##
60 +** The Control Subnet can also be configured to e.g. **10.0.0.0/24** using Text Console command: ##csrouterprefix **10.0.0.0/24**##
55 55  * If the job has multiple processors, then these steps must be repeated for all processors on the job
56 56  ** For jobs with Central Control, the IP addresses of the processors matters
57 57  ** Chief Integrations will provide an SRTakeoff.xlsx spreadsheet with an IP Table tab that lists the IP address for each processor. If these IP addresses must be changed during startup, then it will be necessary to also change the IP addresses in the Remote System Definition in the configuration file
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59 59  
60 60  === Program Load ===
61 61  
62 -* Download the latest build of SHOWRUNNER™ [[https:~~/~~/files.chiefintegrations.com/s/WHNzXrrZbB5jC3E>>url:https://files.chiefintegrations.com/s/WHNzXrrZbB5jC3E]]
63 -* Connect your computer to the same network as the processor. Make sure your computer’s IP settings are compatible with the lighting network and do not conflict with any devices already on the network.
68 +* Download the latest build of SHOWRUNNER™ from the[[ Chief Integrations Portal>>https://files.chiefintegrations.com/index.php/s/WHNzXrrZbB5jC3E]]
69 +* Connect your computer to the same network as the processor. Make sure your computer’s IP settings are compatible with the lighting network and do not conflict with any devices already on the network
70 +** While it is possible to load the program via USB, it is not recommended because the transfer speed is significantly slower than loading via Ethernet
64 64  * Double click the PUF to open the Package Update Tool and install SHOWRUNNER™ (works best with Toolbox closed)
65 65  ** The Package Update Tool will automatically open your Address Book and prompt you to select a device
66 66  *** If you have not created an Address Book for this job, close the Address Book window and press the pencil icon
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82 82  *** Click the "Send" button and click "Yes" to upload the program
83 83  *** Once it is done loading, you should be able to run the ##sr ver## command and see the currently installed version of SHOWRUNNER™
84 84  * Once SHOWRUNNER™ is loaded, you can connect to the UI by navigating to the processor’s IP. A license and configuration file are still required.  
85 -** **3-Series processors require authentication enabled** (SSL self can be used but steps will need to be repeated).
86 -** If stuck on "Connecting to Processor" you will need to accept the certificate.
87 -* For jobs with multiple processors, SHOWRUNNER™ will need to be loaded to each processor.
92 +** **3-Series processors require authentication enabled** (SSL self can be used but steps will need to be repeated)
93 +** If stuck on "Connecting to Processor" you will need to accept the certificate
94 +* For jobs with multiple processors, SHOWRUNNER™ will need to be loaded to each processor
88 88  
89 89  === License and Configuration Deployment ===
90 90  
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109 109  ***** ##sradmin username "name" administrators password##
110 110  ***** The username and password should be one word each and are the credentials used to log in to the showrunnerHUB™
111 111  ***** The name can be multiple words as long as it is in quotes, and is simply a friendly name used to identify each user.
112 -*** Once logged in to the showrunnerHUB™ UI, you should be automatically redirected to the File Management page.
119 +*** Once logged in to the showrunnerHUB™ UI, you should be automatically redirected to the File Management page
113 113  **** If you are not automatically redirected, then you can navigate to this page by clicking "Setup" in the top right and then selecting "File Management" from the list on the left
114 114  **** [[image:1654807593390-193.png]]
115 115  **** Under “Upload New License File”
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129 129  **** Wait for the processor to finish restarting and then reload the page.
130 130  ***** 3-Series processors will take 45 to 90 restart
131 131  ***** 4-Series processors should restart considerably faster
139 +
140 +=== Set System Time ===
141 +
142 +It is important for the device clock to be accurate in order for scheduled events to trigger at the appropriate time. If Toolbox is still open, this can be done easily:
143 +
144 +* Connect to the processor via Text Console
145 +* At the top of the Toolbox window, navigate to Functions>System Clock...
146 +* If your computer is in the correct timezone, click Synchronize Device Time with PC
147 +** The Timezone and Device Time should synchronize automatically
148 +** If your PC is in the incorrect Timezone or the time did not synchronize properly, then manually adjust the Time, Date, and Timezone
149 +* Press the Apply button
150 +
151 +Note that the Location given in the System Clock... menu of Toolbox is not used by SHOWRUNNER™. Instead, the location used for sunrise/sunset calculations is stored in the configuration and will typically be set by Chief Integrations prior to delivery of the configuration. Both the location and time can be viewed and edited using the SHOWRUNNER™ UI
152 +
153 +* SHOWRUNNER™ XPanel UI:
154 +** Navigate to Settings>Location and System Clock
155 +** Press the Lock icon to enable editing
156 +** Adjust the time, timezone, and location as necessary
157 +** Press Set System Clock to save the changes
158 +* showrunnerHUB™ Web UI:
159 +** Navigate to Setup>System Settings>Location and System Clock
160 +** Adjust the time, timezone, and location as necessary
161 +** Click Apply to save the changes