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Changes for page Processor Setup

Last modified by Alexander Mott on 2024/12/02 19:04
From version 55.1
edited by Alexander Mott
on 2024/12/02 19:00
Change comment: There is no comment for this version
To version 48.1
edited by Alexander Mott
on 2024/03/27 15:14
Change comment: There is no comment for this version

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3 3  This page is for typical processor setup; for ZUM-HUB4 deployments, see our [[dedicated ZUM-HUB4 page>>doc:SHOWRUNNER™ Setup Guide.SHOWRUNNER™ Installation Guide.SHOWRUNNER™ Installation and Network Setup.ZUM-HUB4 Processor Setup.WebHome]].
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7 -All 4-Series processors require authentication to be configured when first connecting: **the Crestron Agent or Field Tech are responsible for recording these credentials. Chief Integrations cannot provide assistance unless the credentials are known. The only way to connect to a device for which the credentials have been lost is to factory reset the device, which may require redoing the start-up from scratch if the latest configuration was not saved and backed up. **
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71 71  *** Once the processor is assigned an IP address, connect to it via Text Console at the assigned IP address
72 72  *** Run the above commands to disable DHCP and assign a static IP address to the processor
73 73  * For processors with a Control Subnet (CP3N/AV3/PRO3/CP4N/AV4/PRO4), there are some additional considerations and setup that must be performed: 
74 -** Never connect an external router to the Control Subnet, as doing so will cause the internal DHCP server to shut down.
75 75  ** Connect to the processor via Text Console and run the command: ##startprogafterrouter on##
76 76  *** This will force the processor to wait until the router has started before attempting to load the ShowRunnerCLC™ program, avoiding potential license validation issues if the processor boots up before the router.
77 -*** ShowRunnerCLC™ .puf versions 3.042 and newer automatically run this command when the "Configure Processor with Router" option is selected.
72 +*** ShowRunnerCLC™ version 3.042 and newer .puf files have a "Configure Processor with Router" section which runs this command automatically.
78 78  ** The previously listed "ipa," "ipm," etc. commands will configure settings for the processor's LAN port, which should be connected to the building LAN or third party network.
79 79  ** Lighting control hardware (e.g. TSWs, DIN-CENCN-2s, etc.) should be left in DHCP mode and connected to the Control Subnet port.
80 80  *** The processor acts as a DHCP server on the Control Subnet, with addresses that are determined automatically based on the LAN configuration.
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105 105  ** Double check that the correct PUF file is listed under the "Package Info" section and that the correct IP address is listed under "Target"
106 106  ** Press the "Recheck" button
107 107  ** Make sure that all three tasks are selected ("Load ShowRunner Program", "Update Crestron App", and "Update XPanel")
108 -** Additional tasks are available for certain processors:
109 -*** ZUM-HUB4:
110 -**** "Configure ZUM-HUB4" will automatically run commands: ##cwsanticsrf OFF## and ##startprogafterrouter on##
111 -**** "Configure ZUM-HUB4 Subnet" will automatically reconfigure the control subnet to a 100.64.0.0/20 configuration to avoid potential conflicts with corporate networks
112 -***** **NOTE: If you are connected to the Control Subnet and select this option, you will need to reconnect to the processor and run the .puf again in order to finish loading ShowRunnerCLC™ as this option will interrupt your connection to the processor.**
113 -**** "Configure ZUM-HUB4 SecureGateway" will automatically run command: ##securegateway default##
114 -*** Processors with Routers (AV3, CP3N, PRO3, AV4, CP4N, and PRO4)
115 -**** "Configure Processor with Router" will automatically run command: ##startprogafterrouter on##
116 116  ** Press the "Update" button to begin loading ShowRunnerCLC™
117 117  * Sometimes the PUF tool will falsely report a failure to load the program
118 118  ** Connect to the processor via Text Console