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Changes for page Processor Setup

Last modified by Alexander Mott on 2024/12/02 19:04
From version 52.1
edited by Alexander Mott
on 2024/03/27 15:23
Change comment: There is no comment for this version
To version 56.1
edited by Alexander Mott
on 2024/12/02 19:04
Change comment: There is no comment for this version

Summary

Details

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1 -(% class="box errormessage" %)
2 -(((
1 +{{info}}
3 3  This page is for typical processor setup; for ZUM-HUB4 deployments, see our [[dedicated ZUM-HUB4 page>>doc:SHOWRUNNER™ Setup Guide.SHOWRUNNER™ Installation Guide.SHOWRUNNER™ Installation and Network Setup.ZUM-HUB4 Processor Setup.WebHome]].
4 -)))
3 +{{/info}}
5 5  
6 -(% class="box warningmessage" %)
7 -(((
5 +{{error}}
6 +All 4-Series processors require authentication to be configured when first connecting: **the Crestron Agent or Field Tech are responsible for recording these credentials. Chief Integrations cannot provide assistance unless the credentials are known. The only way to connect to a device for which the credentials have been lost is to factory reset the device, which may require redoing the start-up from scratch if the latest configuration was not saved and backed up. **
7 +{{/error}}
8 +
9 +{{warning}}
8 8  ShowRunnerCLC™™ is tested against current Crestron firmware releases. **Please use at least the recommended firmware builds.**
9 9  
10 10  * 3-Series: PUF 1.8001.0214
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15 15  
16 16  * Static IP or properly setup DHCP/DNS implementation required.
17 17  * Auto-Assigned/Link-Local IP address range of 169.254.x.x not supported (Crestron xPanel issue)
18 -)))
20 +{{/warning}}
19 19  
20 20  {{box cssClass="floatinginfobox" title="**CONTENTS**"}}
21 21  {{toc/}}
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101 101  ** Double check that the correct PUF file is listed under the "Package Info" section and that the correct IP address is listed under "Target"
102 102  ** Press the "Recheck" button
103 103  ** Make sure that all three tasks are selected ("Load ShowRunner Program", "Update Crestron App", and "Update XPanel")
106 +** Additional tasks are available for certain processors:
107 +*** ZUM-HUB4:
108 +**** "Configure ZUM-HUB4" will automatically run commands: ##cwsanticsrf OFF## and ##startprogafterrouter on##
109 +**** "Configure ZUM-HUB4 Subnet" will automatically reconfigure the control subnet to a 100.64.0.0/20 configuration to avoid potential conflicts with corporate networks
110 +***** **NOTE: If you are connected to the Control Subnet and select this option, you will need to reconnect to the processor and run the .puf again in order to finish loading ShowRunnerCLC™ as this option will interrupt your connection to the processor.**
111 +**** "Configure ZUM-HUB4 SecureGateway" will automatically run command: ##securegateway default##
112 +*** Processors with Routers (AV3, CP3N, PRO3, AV4, CP4N, and PRO4)
113 +**** "Configure Processor with Router" will automatically run command: ##startprogafterrouter on##
104 104  ** Press the "Update" button to begin loading ShowRunnerCLC™
105 105  * Sometimes the PUF tool will falsely report a failure to load the program
106 106  ** Connect to the processor via Text Console