Changes for page Processor Setup
Last modified by Alexander Mott on 2024/12/02 19:04
From version 42.1
edited by Alexander Mott
on 2023/05/16 14:23
on 2023/05/16 14:23
Change comment:
There is no comment for this version
To version 30.1
edited by Alexander Mott
on 2022/09/16 20:47
on 2022/09/16 20:47
Change comment:
There is no comment for this version
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... ... @@ -5,23 +5,26 @@ 5 5 6 6 (% class="box warningmessage" %) 7 7 ((( 8 -ShowRunnerCLC™™ is tested against current Crestron firmware releases. **Please use at least the recommended firmware builds.** 8 +SHOWRUNNER™ is tested against current Crestron firmware releases. Please use at least the recommended firmware builds. 9 +3-Series: PUF 1.8001.0146 10 +4-Series: PUF 2.7000.00052.01 11 +VC-4: 2.7000.00047 12 +))) 9 9 10 -* 3-Series: PUF 1.8001.0146 11 -* 4-Series: PUF 2.7000.00052.01 12 -* VC-4: 2.7000.00047 13 - 14 -**Notes:** 15 - 16 -* Static IP or properly setup DHCP/DNS implementation required. 17 -* Auto-Assigned/Link-Local IP address range of 169.254.x.x not supported (Crestron xPanel issue) 14 +(% class="box infomessage" id="HNotes" %) 15 +((( 16 +Notes 17 +Static IP or properly setup DHCP/DNS implementation required. 18 +Auto-Assigned/Link-Local IP address range of 169.254.x.x not supported (Crestron xPanel issue) 18 18 ))) 19 19 20 -{{box cssClass="floatinginfobox"title="**CONTENTS**"}}21 +{{box title="**Contents**"}} 21 21 {{toc/}} 22 22 {{/box}} 23 23 24 -**ShowRunnerCLC™ Installation Tutorial:** 25 +(% class="row" %) 26 +((( 27 +**ShowRunner Installation Tutorial:** 25 25 26 26 [[https:~~/~~/www.youtube.com/watch?v=xuJ94cMCCa8>>url:https://www.youtube.com/watch?v=xuJ94cMCCa8]] 27 27 ... ... @@ -52,12 +52,11 @@ 52 52 *** Configure your DHCP server software to assign IP addresses in the desired range 53 53 *** Once the processor is assigned an IP address, connect to it via Text Console at the assigned IP address 54 54 *** Run the above commands to disable DHCP and assign a static IP address to the processor 55 -* For processors with a Control Subnet (CP3N/AV3/PRO3/CP4N/AV4/PRO4), additional setup is required 58 +* For processors with a Control Subnet (CP3N/AV3/PRO3/CP4N/AV4/PRO4/ZUM-HUB4), additional setup is required 56 56 ** Connect to the processor via Text Console and run the command: ##startprogafterrouter on## 57 -*** This will force the processor to wait until the router has started before attempting to load the ShowRunnerCLC™ program, avoiding potential license validation issues if the processor boots up before the router.60 +*** This will force the processor to wait until the router has started before attempting to load the showrunner™ program, avoiding potential license validation issues if the processor boots up before the router. 58 58 ** The previously listed "ipa," "ipm," etc. commands will configure settings for the processor's LAN port, which should be connected to the building LAN or third party network. 59 -** Lighting control hardware (e.g. TSWs, DIN-CENCN-2s, etc.) should be connected to the Control Subnet port. The processor acts as a DHCP server on the Control Subnet, with addresses that are determined automatically based on the LAN configuration. 60 -*** Lighting hardware can be connected via the LAN port, however for proper functionality you must run the command: ##securegateway default## 62 +** Lighting control hardware (e.g. TSWs, DIN-CENCN-2s, etc.) should be connected to the Control Subnet port. The processor acts as a DHCP server on the Control Subnet, with addresses that are determined automatically based on the LAN configuration. 61 61 ** The Control Subnet will automatically configure itself based on the LAN configuration, but it can optionally be configured manually: 62 62 *** Using the "Functions>Ethernet Addressing...>Control Subnet" menu of Toolbox: 63 63 **** Set routing to "Manual" with the start address and subnet size ... ... @@ -72,10 +72,10 @@ 72 72 73 73 = Program Load = 74 74 75 -* Download the latest build of S howRunnerCLC™ from the[[ Chief Integrations Portal>>https://files.chiefintegrations.com/index.php/s/WHNzXrrZbB5jC3E]]77 +* Download the latest build of SHOWRUNNER™ from the[[ Chief Integrations Portal>>https://files.chiefintegrations.com/index.php/s/WHNzXrrZbB5jC3E]] 76 76 * Connect your computer to the same network as the processor. Make sure your computer’s IP settings are compatible with the lighting network and do not conflict with any devices already on the network 77 77 ** While it is possible to load the program via USB, it is not recommended because the transfer speed is significantly slower than loading via Ethernet 78 -* Double click the PUF to open the Package Update Tool and install S howRunnerCLC™ (works best with Toolbox closed)80 +* Double click the PUF to open the Package Update Tool and install SHOWRUNNER™ (works best with Toolbox closed) 79 79 ** The Package Update Tool will automatically open your Address Book and prompt you to select a device 80 80 *** If you have not created an Address Book for this job, close the Address Book window and press the pencil icon 81 81 *** Type in the IP address of your processor and click "OK" ... ... @@ -82,11 +82,11 @@ 82 82 ** Double check that the correct PUF file is listed under the "Package Info" section and that the correct IP address is listed under "Target" 83 83 ** Press the "Recheck" button 84 84 ** Make sure that all three tasks are selected ("Load ShowRunner Program", "Update Crestron App", and "Update XPanel") 85 -** Press the "Update" button to begin loading S howRunnerCLC™87 +** Press the "Update" button to begin loading SHOWRUNNER™ 86 86 * Sometimes the PUF tool will falsely report a failure to load the program 87 87 ** Connect to the processor via Text Console 88 88 ** Run the command ##sr ver## 89 -** If the console returns with the newly installed version of S howRunnerCLC™, then the installation was successful91 +** If the console returns with the newly installed version of SHOWRUNNER™, then the installation was successful 90 90 ** If the console returns with "Bad or Incomplete Command (sr)" then the installation was not successful 91 91 *** Rename the downloaded .puf file to be a .zip file and open the archive 92 92 **** Some file archivers (such as 7-Zip) allow you to right click on the PUF file and open the archive without changing the filetype ... ... @@ -95,11 +95,11 @@ 95 95 **** Alternatively, navigate to Functions>SIMPL Program...>SIMPL Program (Program01)... 96 96 *** Under the "Send Program" section, browse your PC and select the extracted .cpz file 97 97 *** Click the "Send" button and click "Yes" to upload the program 98 -*** Once it is done loading, you should be able to run the ##sr ver## command and see the currently installed version of S howRunnerCLC™99 -* Once S howRunnerCLC™ is loaded, you can connect to the UI by navigating to the processor’s IP. A license and configuration file are still required.100 -** **3-Series processors require authentication enabled** ( "##sslself##"commandfollowedby a rebootcan beused but steps will need to be repeated)100 +*** Once it is done loading, you should be able to run the ##sr ver## command and see the currently installed version of SHOWRUNNER™ 101 +* Once SHOWRUNNER™ is loaded, you can connect to the UI by navigating to the processor’s IP. A license and configuration file are still required. 102 +** **3-Series processors require authentication enabled** (SSL self can be used but steps will need to be repeated) 101 101 ** If stuck on "Connecting to Processor" you will need to accept the certificate 102 -* For jobs with multiple processors, S howRunnerCLC™ will need to be loaded to each processor104 +* For jobs with multiple processors, SHOWRUNNER™ will need to be loaded to each processor 103 103 104 104 = License and Configuration Deployment = 105 105 ... ... @@ -106,7 +106,7 @@ 106 106 * Download the SrConfig.json or CiLightingConfig.json configuration file from the link provided by Chief Integrations 107 107 * Obtain and download the license from [[https:~~/~~/portal.chiefintegrations.com>>url:https://portal.chiefintegrations.com]] 108 108 ** Processors with a Control Subnet should use the LAN MAC address, **not** the Control Subnet MAC address 109 -* The license and configuration can be loaded with Toolbox using Text Console and File Management, or through the ShowRunnerHUB™ web interface111 +* The license and configuration can be loaded with Toolbox using Text Console and File Management, or through the showrunnerHUB™ web interface 110 110 ** Using Toolbox: 111 111 *** Connect to the processor via Text Console and via File Management 112 112 *** In File management, navigate to the "NVRAM>sr" folder from the left-hand menu ... ... @@ -116,17 +116,15 @@ 116 116 *** Right-click on the right-hand side and select "Copy File(s) From..." and select the downloaded SrConfig.json file 117 117 **** Alternatively, drag and drop the file from your computer to the File Management tool 118 118 **** If you downloaded a CiLightingConfig.json file, it must be renamed to "SrConfig.json" 119 -*** Note: when loading the license and configuration through Toolbox, the "License.lic" file and "SrConfig.json" file must have exact filenames 120 -**** If the files were automatically numbered during download (e.g. by adding a "(1)" or "(2)" to the end of the filename), the files must be renamed before loading them to the processor 121 -** Using the ShowRunnerHUB™ UI: 121 +** Using the showrunnerHUB™ UI: 122 122 *** Using Chrome or Firefox, navigate to the processor's IP address 123 123 *** When prompted, input your credentials and log in 124 124 **** 4-Series processor or 3-Series processor with authentication enabled: Log in using the same admin credentials used to connect to the processor 125 125 **** 3-Series processor without authentication enabled: Connect to the processor via Text Console and run the following command, replacing the "username", "name" and "password" with your desired credentials. 126 -***** ##sradmin adduser**username**"**name**"Administrators**password**##127 -***** The username and password should be one word each and are the credentials used to log in to the ShowRunnerHUB™128 -***** The name can be multiple words as long as it is in quotes, and is simply a friendly name used to identify each user 129 -*** Once logged in to the ShowRunnerHUB™ UI, you should be automatically redirected to the File Management page126 +***** ##sradmin username "name" administrators password## 127 +***** The username and password should be one word each and are the credentials used to log in to the showrunnerHUB™ 128 +***** The name can be multiple words as long as it is in quotes, and is simply a friendly name used to identify each user. 129 +*** Once logged in to the showrunnerHUB™ UI, you should be automatically redirected to the File Management page 130 130 **** If you are not automatically redirected, then you can navigate to this page by clicking "Setup" in the top right and then selecting "File Management" from the list on the left 131 131 **** [[image:1654807593390-193.png]] 132 132 **** Under “Upload New License File” ... ... @@ -144,8 +144,8 @@ 144 144 ****** Enter the secret used to create the backup. ShowRunner will upload the file and verify the secret. 145 145 **** Once both the license and either a configuration file or backup have been loaded, click "Restart" 146 146 **** Wait for the processor to finish restarting and then reload the page. 147 -***** 3-Series processors will take 45 to 90 seconds torestart, possibly longer depending on the size and complexity of the configuration148 -***** 4-Series processors willrestart considerably faster147 +***** 3-Series processors will take 45 to 90 restart 148 +***** 4-Series processors should restart considerably faster 149 149 150 150 = Set System Time = 151 151 ... ... @@ -158,14 +158,15 @@ 158 158 ** If your PC is in the incorrect Timezone or the time did not synchronize properly, then manually adjust the Time, Date, and Timezone 159 159 * Press the Apply button 160 160 161 -Note that the Location given in the System Clock... menu of Toolbox is not used by S howRunnerCLC™. Instead, the location used for sunrise/sunset calculations is stored in the configuration and will typically be set by Chief Integrations prior to delivery of the configuration. Both the location and time can be viewed and edited using the ShowRunnerCLC™ UI161 +Note that the Location given in the System Clock... menu of Toolbox is not used by SHOWRUNNER™. Instead, the location used for sunrise/sunset calculations is stored in the configuration and will typically be set by Chief Integrations prior to delivery of the configuration. Both the location and time can be viewed and edited using the SHOWRUNNER™ UI 162 162 163 -* S howRunnerCLC™ XPanel UI:163 +* SHOWRUNNER™ XPanel UI: 164 164 ** Navigate to Settings>Location and System Clock 165 165 ** Press the Lock icon to enable editing 166 166 ** Adjust the time, timezone, and location as necessary 167 167 ** Press Set System Clock to save the changes 168 -* ShowRunnerHUB™ Web UI:168 +* showrunnerHUB™ Web UI: 169 169 ** Navigate to Setup>System Settings>Location and System Clock 170 170 ** Adjust the time, timezone, and location as necessary 171 171 ** Click Apply to save the changes 172 +)))