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Changes for page Processor Setup

Last modified by Alexander Mott on 2024/12/02 19:04
From version 36.1
edited by Alexander Mott
on 2022/10/04 22:08
Change comment: There is no comment for this version
To version 38.1
edited by Scott Kohlmann
on 2023/04/20 22:49
Change comment: There is no comment for this version

Summary

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Author
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1 -XWiki.alexander\.mott@chiefintegrations\.com
1 +XWiki.scott\.kohlmann@chiefintegrations\.com
Content
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5 5  
6 6  (% class="box warningmessage" %)
7 7  (((
8 -SHOWRUNNER™ is tested against current Crestron firmware releases. **Please use at least the recommended firmware builds.**
8 +ShowRunnerCLC™™ is tested against current Crestron firmware releases. **Please use at least the recommended firmware builds.**
9 9  
10 10  * 3-Series: PUF 1.8001.0146
11 11  * 4-Series: PUF 2.7000.00052.01
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23 23  
24 24  (% class="row" %)
25 25  (((
26 -**ShowRunner Installation Tutorial:**
26 +**ShowRunnerCLC™ Installation Tutorial:**
27 27  
28 28  [[https:~~/~~/www.youtube.com/watch?v=xuJ94cMCCa8>>url:https://www.youtube.com/watch?v=xuJ94cMCCa8]]
29 29  
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54 54  *** Configure your DHCP server software to assign IP addresses in the desired range
55 55  *** Once the processor is assigned an IP address, connect to it via Text Console at the assigned IP address
56 56  *** Run the above commands to disable DHCP and assign a static IP address to the processor
57 -* For processors with a Control Subnet (CP3N/AV3/PRO3/CP4N/AV4/PRO4/ZUM-HUB4), additional setup is required
57 +* For processors with a Control Subnet (CP3N/AV3/PRO3/CP4N/AV4/PRO4), additional setup is required
58 58  ** Connect to the processor via Text Console and run the command: ##startprogafterrouter on##
59 -*** This will force the processor to wait until the router has started before attempting to load the showrunner™ program, avoiding potential license validation issues if the processor boots up before the router.
59 +*** This will force the processor to wait until the router has started before attempting to load the ShowRunnerCLC™ program, avoiding potential license validation issues if the processor boots up before the router.
60 60  ** The previously listed "ipa," "ipm," etc. commands will configure settings for the processor's LAN port, which should be connected to the building LAN or third party network.
61 -** Lighting control hardware (e.g. TSWs, DIN-CENCN-2s, etc.) should be connected to the Control Subnet port. The processor acts as a DHCP server on the Control Subnet, with addresses that are determined automatically based on the LAN configuration.
61 +** Lighting control hardware (e.g. TSWs, DIN-CENCN-2s, etc.) should be connected to the Control Subnet port. The processor acts as a DHCP server on the Control Subnet, with addresses that are determined automatically based on the LAN configuration. 
62 +*** Lighting hardware can be connected via the LAN port, however for proper functionality you must run the command: ##securegateway default##
62 62  ** The Control Subnet will automatically configure itself based on the LAN configuration, but it can optionally be configured manually:
63 63  *** Using the "Functions>Ethernet Addressing...>Control Subnet" menu of Toolbox:
64 64  **** Set routing to "Manual" with the start address and subnet size
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73 73  
74 74  = Program Load =
75 75  
76 -* Download the latest build of SHOWRUNNER™ from the[[ Chief Integrations Portal>>https://files.chiefintegrations.com/index.php/s/WHNzXrrZbB5jC3E]]
77 +* Download the latest build of ShowRunnerCLC™ from the[[ Chief Integrations Portal>>https://files.chiefintegrations.com/index.php/s/WHNzXrrZbB5jC3E]]
77 77  * Connect your computer to the same network as the processor. Make sure your computer’s IP settings are compatible with the lighting network and do not conflict with any devices already on the network
78 78  ** While it is possible to load the program via USB, it is not recommended because the transfer speed is significantly slower than loading via Ethernet
79 -* Double click the PUF to open the Package Update Tool and install SHOWRUNNER™ (works best with Toolbox closed)
80 +* Double click the PUF to open the Package Update Tool and install ShowRunnerCLC™ (works best with Toolbox closed)
80 80  ** The Package Update Tool will automatically open your Address Book and prompt you to select a device
81 81  *** If you have not created an Address Book for this job, close the Address Book window and press the pencil icon
82 82  *** Type in the IP address of your processor and click "OK"
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83 83  ** Double check that the correct PUF file is listed under the "Package Info" section and that the correct IP address is listed under "Target"
84 84  ** Press the "Recheck" button
85 85  ** Make sure that all three tasks are selected ("Load ShowRunner Program", "Update Crestron App", and "Update XPanel")
86 -** Press the "Update" button to begin loading SHOWRUNNER™
87 +** Press the "Update" button to begin loading ShowRunnerCLC™
87 87  * Sometimes the PUF tool will falsely report a failure to load the program
88 88  ** Connect to the processor via Text Console
89 89  ** Run the command ##sr ver##
90 -** If the console returns with the newly installed version of SHOWRUNNER™, then the installation was successful
91 +** If the console returns with the newly installed version of ShowRunnerCLC™, then the installation was successful
91 91  ** If the console returns with "Bad or Incomplete Command (sr)" then the installation was not successful
92 92  *** Rename the downloaded .puf file to be a .zip file and open the archive
93 93  **** Some file archivers (such as 7-Zip) allow you to right click on the PUF file and open the archive without changing the filetype
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96 96  **** Alternatively, navigate to Functions>SIMPL Program...>SIMPL Program (Program01)...
97 97  *** Under the "Send Program" section, browse your PC and select the extracted .cpz file
98 98  *** Click the "Send" button and click "Yes" to upload the program
99 -*** Once it is done loading, you should be able to run the ##sr ver## command and see the currently installed version of SHOWRUNNER™
100 -* Once SHOWRUNNER™ is loaded, you can connect to the UI by navigating to the processor’s IP. A license and configuration file are still required.  
100 +*** Once it is done loading, you should be able to run the ##sr ver## command and see the currently installed version of ShowRunnerCLC™
101 +* Once ShowRunnerCLC™ is loaded, you can connect to the UI by navigating to the processor’s IP. A license and configuration file are still required.  
101 101  ** **3-Series processors require authentication enabled** ("##ssl self##" command followed by a reboot can be used but steps will need to be repeated)
102 102  ** If stuck on "Connecting to Processor" you will need to accept the certificate
103 -* For jobs with multiple processors, SHOWRUNNER™ will need to be loaded to each processor
104 +* For jobs with multiple processors, ShowRunnerCLC™ will need to be loaded to each processor
104 104  
105 105  = License and Configuration Deployment =
106 106  
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107 107  * Download the SrConfig.json or CiLightingConfig.json configuration file from the link provided by Chief Integrations
108 108  * Obtain and download the license from [[https:~~/~~/portal.chiefintegrations.com>>url:https://portal.chiefintegrations.com]]
109 109  ** Processors with a Control Subnet should use the LAN MAC address, **not** the Control Subnet MAC address
110 -* The license and configuration can be loaded with Toolbox using Text Console and File Management, or through the showrunnerHUB™ web interface
111 +* The license and configuration can be loaded with Toolbox using Text Console and File Management, or through the ShowRunnerHUB™ web interface
111 111  ** Using Toolbox:
112 112  *** Connect to the processor via Text Console and via File Management
113 113  *** In File management, navigate to the "NVRAM>sr" folder from the left-hand menu
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117 117  *** Right-click on the right-hand side and select "Copy File(s) From..." and select the downloaded SrConfig.json file
118 118  **** Alternatively, drag and drop the file from your computer to the File Management tool
119 119  **** If you downloaded a CiLightingConfig.json file, it must be renamed to "SrConfig.json"
120 -** Using the showrunnerHUB™ UI:
121 +** Using the ShowRunnerHUB™ UI:
121 121  *** Using Chrome or Firefox, navigate to the processor's IP address
122 122  *** When prompted, input your credentials and log in
123 123  **** 4-Series processor or 3-Series processor with authentication enabled: Log in using the same admin credentials used to connect to the processor
124 124  **** 3-Series processor without authentication enabled: Connect to the processor via Text Console and run the following command, replacing the "username", "name" and "password" with your desired credentials.
125 125  ***** ##sradmin username "name" administrators password##
126 -***** The username and password should be one word each and are the credentials used to log in to the showrunnerHUB™
127 +***** The username and password should be one word each and are the credentials used to log in to the ShowRunnerHUB™
127 127  ***** The name can be multiple words as long as it is in quotes, and is simply a friendly name used to identify each user.
128 -*** Once logged in to the showrunnerHUB™ UI, you should be automatically redirected to the File Management page
129 +*** Once logged in to the ShowRunnerHUB™ UI, you should be automatically redirected to the File Management page
129 129  **** If you are not automatically redirected, then you can navigate to this page by clicking "Setup" in the top right and then selecting "File Management" from the list on the left
130 130  **** [[image:1654807593390-193.png]]
131 131  **** Under “Upload New License File”
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157 157  ** If your PC is in the incorrect Timezone or the time did not synchronize properly, then manually adjust the Time, Date, and Timezone
158 158  * Press the Apply button
159 159  
160 -Note that the Location given in the System Clock... menu of Toolbox is not used by SHOWRUNNER™. Instead, the location used for sunrise/sunset calculations is stored in the configuration and will typically be set by Chief Integrations prior to delivery of the configuration. Both the location and time can be viewed and edited using the SHOWRUNNER™ UI
161 +Note that the Location given in the System Clock... menu of Toolbox is not used by ShowRunnerCLC™. Instead, the location used for sunrise/sunset calculations is stored in the configuration and will typically be set by Chief Integrations prior to delivery of the configuration. Both the location and time can be viewed and edited using the ShowRunnerCLC™ UI
161 161  
162 -* SHOWRUNNER™ XPanel UI:
163 +* ShowRunnerCLC™ XPanel UI:
163 163  ** Navigate to Settings>Location and System Clock
164 164  ** Press the Lock icon to enable editing
165 165  ** Adjust the time, timezone, and location as necessary
166 166  ** Press Set System Clock to save the changes
167 -* showrunnerHUB™ Web UI:
168 +* ShowRunnerHUB™ Web UI:
168 168  ** Navigate to Setup>System Settings>Location and System Clock
169 169  ** Adjust the time, timezone, and location as necessary
170 170  ** Click Apply to save the changes