Changes for page Processor Setup

Last modified by Alexander Mott on 2024/12/02 19:04

From version 16.1
edited by Alexander Mott
on 2022/06/13 17:29
Change comment: There is no comment for this version
To version 23.1
edited by Alexander Mott
on 2022/06/30 16:52
Change comment: There is no comment for this version

Summary

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1 -SHOWRUNNER™ Setup Guide.SHOWRUNNER™ Installation Guide.WebHome
1 +SHOWRUNNER™ Setup Guide.SHOWRUNNER™ Installation Guide.SHOWRUNNER™ Installation and Network Setup.WebHome
Content
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3 +This page is for ordinary processor setup. For ZUM-HUB4 deployments, see our [[dedicated ZUM-HUB4 page>>doc:SHOWRUNNER™ Setup Guide.SHOWRUNNER™ Installation Guide.SHOWRUNNER™ Installation and Network Setup.ZUM-HUB4 Processor Setup.WebHome]].
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3 -showrunner is tested against current Crestron firmware releases.  Please use at least the recommended firmware builds.
8 +SHOWRUNNER™ is tested against current Crestron firmware releases.  Please use at least the recommended firmware builds.
4 4  3-Series: PUF 1.8001.0146
5 5  4-Series: PUF 2.7000.00052.01
6 6  VC-4: 2.7000.00047
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61 61  === Program Load ===
62 62  
63 63  * Download the latest build of SHOWRUNNER™ from the[[ Chief Integrations Portal>>https://files.chiefintegrations.com/index.php/s/WHNzXrrZbB5jC3E]]
64 -* Connect your computer to the same network as the processor. Make sure your computer’s IP settings are compatible with the lighting network and do not conflict with any devices already on the network.
69 +* Connect your computer to the same network as the processor. Make sure your computer’s IP settings are compatible with the lighting network and do not conflict with any devices already on the network
65 65  ** While it is possible to load the program via USB, it is not recommended because the transfer speed is significantly slower than loading via Ethernet
66 66  * Double click the PUF to open the Package Update Tool and install SHOWRUNNER™ (works best with Toolbox closed)
67 67  ** The Package Update Tool will automatically open your Address Book and prompt you to select a device
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76 76  ** Run the command ##sr ver##
77 77  ** If the console returns with the newly installed version of SHOWRUNNER™, then the installation was successful
78 78  ** If the console returns with "Bad or Incomplete Command (sr)" then the installation was not successful
79 -*** Rename the .puf file to be a .zip file and open the archive
84 +*** Rename the downloaded .puf file to be a .zip file and open the archive
80 80  **** Some file archivers (such as 7-Zip) allow you to right click on the PUF file and open the archive without changing the filetype
81 81  *** Extract the "CI.Lighting.ShowRunner.cpz" file
82 82  *** In Toolbox, connect to the processor via Text Console and click the lightning bolt icon and select "SIMPL Program..."
83 -*** Under the "Send" section, browse your PC and select the extracted .cpz file
88 +**** Alternatively, navigate to Functions>SIMPL Program...>SIMPL Program (Program01)...
89 +*** Under the "Send Program" section, browse your PC and select the extracted .cpz file
84 84  *** Click the "Send" button and click "Yes" to upload the program
85 85  *** Once it is done loading, you should be able to run the ##sr ver## command and see the currently installed version of SHOWRUNNER™
86 86  * Once SHOWRUNNER™ is loaded, you can connect to the UI by navigating to the processor’s IP. A license and configuration file are still required.  
87 -** **3-Series processors require authentication enabled** (SSL self can be used but steps will need to be repeated).
88 -** If stuck on "Connecting to Processor" you will need to accept the certificate.
89 -* For jobs with multiple processors, SHOWRUNNER™ will need to be loaded to each processor.
93 +** **3-Series processors require authentication enabled** (SSL self can be used but steps will need to be repeated)
94 +** If stuck on "Connecting to Processor" you will need to accept the certificate
95 +* For jobs with multiple processors, SHOWRUNNER™ will need to be loaded to each processor
90 90  
91 91  === License and Configuration Deployment ===
92 92  
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111 111  ***** ##sradmin username "name" administrators password##
112 112  ***** The username and password should be one word each and are the credentials used to log in to the showrunnerHUB™
113 113  ***** The name can be multiple words as long as it is in quotes, and is simply a friendly name used to identify each user.
114 -*** Once logged in to the showrunnerHUB™ UI, you should be automatically redirected to the File Management page.
120 +*** Once logged in to the showrunnerHUB™ UI, you should be automatically redirected to the File Management page
115 115  **** If you are not automatically redirected, then you can navigate to this page by clicking "Setup" in the top right and then selecting "File Management" from the list on the left
116 116  **** [[image:1654807593390-193.png]]
117 117  **** Under “Upload New License File”
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131 131  **** Wait for the processor to finish restarting and then reload the page.
132 132  ***** 3-Series processors will take 45 to 90 restart
133 133  ***** 4-Series processors should restart considerably faster
140 +
141 +=== Set System Time ===
142 +
143 +It is important for the device clock to be accurate in order for scheduled events to trigger at the appropriate time. If Toolbox is still open, this can be done easily:
144 +
145 +* Connect to the processor via Text Console
146 +* At the top of the Toolbox window, navigate to Functions>System Clock...
147 +* If your computer is in the correct timezone, click Synchronize Device Time with PC
148 +** The Timezone and Device Time should synchronize automatically
149 +** If your PC is in the incorrect Timezone or the time did not synchronize properly, then manually adjust the Time, Date, and Timezone
150 +* Press the Apply button
151 +
152 +Note that the Location given in the System Clock... menu of Toolbox is not used by SHOWRUNNER™. Instead, the location used for sunrise/sunset calculations is stored in the configuration and will typically be set by Chief Integrations prior to delivery of the configuration. Both the location and time can be viewed and edited using the SHOWRUNNER™ UI
153 +
154 +* SHOWRUNNER™ XPanel UI:
155 +** Navigate to Settings>Location and System Clock
156 +** Press the Lock icon to enable editing
157 +** Adjust the time, timezone, and location as necessary
158 +** Press Set System Clock to save the changes
159 +* showrunnerHUB™ Web UI:
160 +** Navigate to Setup>System Settings>Location and System Clock
161 +** Adjust the time, timezone, and location as necessary
162 +** Click Apply to save the changes