Changes for page Crestron RF Gateway Setup

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8	8
9	9	= IP Configuration =
10	10
11		-Lorem
	11	+Typically, each CEN-GWEXER will need to be initially configured via USB (micro USB), unless their MAC addresses are already known and the lighting network has a DHCP server (either by running DHCP server software on your computer, or if the processor has a control subnet or is running the [[ShowRunner™ DHCP Server>>doc:SHOWRUNNER™ Setup Guide.Troubleshooting Guide.Advanced Tools.DHCP Server.WebHome]]).
12	12
	13	+CEN-GWEXERs for the first time, it may be necessary to manually change the connection type from "Auto" to "SSL/TLS". It is also necessary to manually edit the CEN-GWEXER's address book entry so that the connection protocol is "SSL/TLS" when a CEN-GWEXER is added to the address book using Device Discovery tool export.
	14	+
	15	+Whether connected to the CEN-GWEXER via USB or Ethernet, the process to configure the static IP addresses is the same:
	16	+
	17	+* Open Text Console in Toolbox and connect to the CEN-GWEXER
	18	+** Note that you may need to manually select "SSL" connection type, as "Auto" might not always redirect
	19	+* Run the following commands to configure the CEN-GWEXER's static IP settings (example is for a **10.0.0.0(% style="color:darkgoldenrod" %)/24(%%)** subnet, with a static IP address of (% style="color:blue" %)**10.0.0.12**(%%), an IP-ID of (% style="color:olive" %)**C1**(%%), and a target processor IP address of (% style="color:orange" %)**10.0.0.10**(%%), and a device hostname of (% style="color:purple" %)**GWEXER-L1**(%%))
	20	+** Set IP address: ##ipa 0 (% style="color:blue" %)**10.0.0.12**(%%)##
	21	+** Set IP subnet mask: ##ipm 0 (% style="color:darkgoldenrod" %)**255.255.255.0**(%%)##
	22	+** Set default gateway: ##defr 0 **10.0.0.1**##
	23	+** Disable DHCP: ##dhcp off##
	24	+** Update IP table: ##addm (% style="color:olive" %)**C1**(%%) (% style="color:orange" %)**10.0.0.10**(%%)##
	25	+** Set hostname: ##host (% style="color:purple" %)**GWEXER-L1**(%%)##
	26	+** Reboot the CEN-GWEXER: ##reboot##
	27	+* Repeat for all CEN-GWEXERs on the job
	28	+
13	13	= SSL Setup =
14	14
15		-Lorem
	31	+Crestron devices that support SSL require the use of a secure connection between the processor and the device. In order to establish this secure connection, the processor must have authentication enabled and there must be a user on the processor with "Connects" group permissions.
16	16
17		-~/~/https:~/~/wiki.chiefintegrations.com/SHOWRUNNER%E2%84%A2%20User%20Guide%20%26%20Wiki/SHOWRUNNER%E2%84%A2%20Appendix/SSL%20User%20Configuration/
18		-SSL setup on proc
19		-SSL setup on devices
	33	+Configure the Connects user on the processor:
20	20
21		-~/~/Need to manually set SSL/TSL method for connecting to gwexer with auth enabled
22		-- also need to update address book if gwexer are added to address book (defaults to ctp)
	35	+* Ensure the processor has [[its IP configured and authentication enabled>>doc:SHOWRUNNER™ Setup Guide.SHOWRUNNER™ Installation Guide.SHOWRUNNER™ Installation and Network Setup.Processor Setup.WebHome||anchor="HIPConfiguration"]]
	36	+** Verify the processor has authentication enabled by running the command: ##auth## without any parameters
	37	+* Create a user by running the following commands, replacing the "username" and "password" with your desired credentials
	38	+** ##adduser -N:username -P:password##
	39	+** ##addusertogroup -N:username -G:Connects##
	40	+* Verify that the user has been created by running the command: ##listusers##
	41	+* This process only needs to be performed once per processor on the jobsite
23	23
24		-= RF Channel =
	43	+Configure the CS authentication on the CEN-GWEXER:
25	25
26		-Lorem
	45	+* Run the following command, replacing the "username" and "password" with the credentials of the Connects user from the previous step
	46	+** ##setcsauth -N:username -P:password##
	47	+* Repeat this process for every CEN-GWEXER on the jobsite
27	27
28		-~/~/"RFCHAnnel [#]" set rf channel for gwexer
	49	+= RF Channel =
29	29
30		-= Acquiring Devices =
	51	+Crestron wireless devices have 16 non-overlapping channels numbered 11-26 to prevent and avoid RF interference either from other appliances in the building (such as microwaves or Wi-Fi routers) or from other Crestron devices that are attempting to communicate with different CEN-GWEXERs.
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32		-~/~/1-2-3-hold on 4 until all lights blink, then release
33		-top light will blink slowly a few times and then hold solid or start blinking rapidly
34		-if rapid blinking, cancel acquire and make sure that rf gateway is in acquire mode and device is in range then repeat to put device into acquire mode
	53	+By default, all CEN-GWEXERs will ship with the same RF channel, so for jobs where interference may be an issue it is necessary to manually change the RF channel of the CEN-GWEXERs. When selecting which RF channel to use for each CEN-GWEXER, it is best to avoid using the same RF channel for any CEN-GWEXERs that are adjacent to each other (whether they are adjacent on the same floor or whether they are adjacent on top of/below each other by virtue of being installed in the same location on different floors). See Crestron's [[RF Products Best Practices guide>>https://www.crestron.com/getmedia/3b3588d1-9356-4d4b-a2df-b3ac1c6fff14/mg_bp_installation_setup_crestron_rf_products]] for more details on RF channel selection.
35	35
36		-== Text Console ==
	55	+* If using Text Console, run the command: ##rfchannel [#]##
	56	+** Replace "[#]" with the desired RF channel
	57	+* If using the Gateway Configuration tool:
	58	+** Connect to the CEN-GWEXER in another tool such as Text Console
	59	+** Navigate to Functions > Gateway Configuration... to open the tool
	60	+** At the top left, under "RF Channel", ensure "Fixed" is selected and then choose a channel
	61	+** The Gateway Configuration window will become nonresponsive while the RF channel is being applied to the gateway
	62	+** Close the tool once the change has been applied
	63	+* Once the RF channel has been updated, verify it by running the command: ##rfchannel## without any parameters
37	37
38		-~/~/"acquire start" and "acquire stop"
	65	+= Acquiring and Addressing Devices =
39	39
40		-~/~/"rep" to show acquired devices
	67	+(% class="box warningmessage" %)
	68	+(((
	69	+**When acquiring wireless hardware on jobs with multiple CEN-GWEXERs, it is very important that only one gateway is in acquire mode at a time.**
	70	+Once you are done acquiring devices to one gateway, ensure that you take the gateway out of acquire mode before you begin acquiring devices to the next gateway.
	71	+Attempting to acquire devices while multiple gateways are actively in acquire mode may result in wireless hardware being acquired to the incorrect gateway.
	72	+)))
41	41
42		-== Gateway Configuration Tool ==
	74	+Unlike wired Cresnet devices such as DIN-CENCN-2s or processors which can poll the connected Cresnet and report all devices that are currently connected, CEN-GWEXERs and other wireless gateways must first acquire the wireless Crestron devices. Acquiring wireless Crestron devices involves putting the gateway into acquire mode and then performing a physical button press sequence on each of the wireless devices to be acquired. This process is described in detail below:
43	43
44		-~/~/Connect > functions > gateway configuration for better acquiring tool
	76	+* Put the CEN-GWEXER into acquire mode using one of the methods below:
	77	+** If using Text Console, run the command: ##acquire start##
	78	+*** Devices will indicate their TSID in the Text Console window as they are acquired
	79	+** If using the Gateway Configuration tool:
	80	+*** Connect to the CEN-GWEXER in another tool such as Text Console
	81	+*** Navigate to Functions > Gateway Configuration... to open the tool
	82	+*** At the bottom left, click "Start Acquire"
	83	+*** [[image:1701720163760-996.png||height="271" width="316"]]
	84	+*** Wait for the confirmation dialog and click "OK" to close the confirmation dialog
	85	+*** Previously acquired devices will be displayed with black text, while newly acquired devices will populate with blue text
	86	+*** Using the Gateway Configuration tool to acquire hardware may be preferable to using Text Console as acquired devices will report their Serial Number as they are acquired instead of just their TSID
	87	+* The process for acquiring a wireless device to a gateway varies for each model, but generally the procedure is as follows:
	88	+** Press the "setup" button (top button for keypads) in the sequence press-press-press-hold
	89	+** Do not release the button until the setup LED (top feedback LED for keypads) begins blinking slowly
	90	+*** If the setup LED turns steady, then the device was acquired successfully
	91	+*** If the setup LED begins to rapidly blink, then the acquire failed
	92	+**** Press the "setup" button again to cancel acquire
	93	+**** Attempt to acquire the device again
	94	+**** If the device fails to acquire a second time: verify that the correct gateway is in acquire mode, verify that no other gateways are in acquire mode, verify that the desired gateway is close enough to the device that it should be able to acquire, and verify that there are no other sources of RF interference that may be preventing acquisition.
	95	+** Repeat for all wireless devices that need to be acquired to the gateway
	96	+* Once all devices have been acquired, take the CEN-GWEXER out of acquire mode:
	97	+** If using Text Console, run the command: ##acquire stop##
	98	+** If using the Gateway Configuration tool, click the "STOP Acquire" button in the lower left
	99	+* Address devices as indicated in the SHOWRUNNER™ takeoff by either:
	100	+** Use Text Console to run the command: ##setrfidbytsid [CID] [TSID]##
	101	+*** Replace "[CID]" with the connection ID as indicated in the takeoff
	102	+*** Replace "[TSID]" with the 4-byte, hexadecimal TSID of the device to be addressed
	103	+** Use Network Device Tree View to select each device and address them individually
	104	+* Verify all devices have been acquired and addressed correctly using Network Device Tree View or with the Text Console command: ##reportnetdev##
45	45
46	46	= Moving/Removing Devices (Unacquiring Devices) =
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