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Changes for page Crestron RF Gateway Setup

Last modified by Alexander Mott on 2025/03/12 17:16
From version 31.1
edited by Alexander Mott
on 2025/03/12 17:16
Change comment: There is no comment for this version
To version 32.1
edited by Alexander Mott
on 2025/03/12 17:16
Change comment: There is no comment for this version

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20 20  
21 21  == SSL Setup ==
22 22  
23 -Crestron devices that support SSL require the use of a secure connection between the processor and the device. In order to establish this secure connection, the processor must have authentication enabled and there must be a user on the processor with "Connects" group permissions. The device connecting to the processor must be configured to use these credentials before the processor is added to the IP table, otherwise the device's IP address will be blocked by the processor (see [[our FAQ on how to resolve this>>attach:https://wiki.chiefintegrations.com/FAQ/I%20can%27t%20connect%20to%20my%20processor%20via%20Ethernet]]). **The Crestron Agent or Field Tech are responsible for recording these credentials. **If these Credentials are lost but the admin credentials to the device are known, then new SSL credentials can be set up. **Chief Integrations provide assistance if the credentials are not known. The only way to connect to a device for which the credentials have been lost is to factory reset the device, which may require redoing the start-up from scratch. **
23 +Crestron devices that support SSL require the use of a secure connection between the processor and the device. In order to establish this secure connection, the processor must have authentication enabled and there must be a user on the processor with "Connects" group permissions. The device connecting to the processor must be configured to use these credentials before the processor is added to the IP table, otherwise the device's IP address will be blocked by the processor (see [[our FAQ on how to resolve this>>attach:https://wiki.chiefintegrations.com/FAQ/I%20can%27t%20connect%20to%20my%20processor%20via%20Ethernet]]). **The Crestron Agent or Field Tech are responsible for recording these credentials. **If these Credentials are lost but the admin credentials to the device are known, then new SSL credentials can be set up. **Chief Integrations cannot provide assistance if the credentials are not known. The only way to connect to a device for which the credentials have been lost is to factory reset the device, which may require redoing the start-up from scratch. **
24 24  
25 25  Configure the Connects user on the processor:
26 26