Skip to Content

Changes for page Crestron RF Gateway Setup

Last modified by Alexander Mott on 2025/03/12 17:16
From version 28.1
edited by Alexander Mott
on 2024/12/16 23:38
Change comment: There is no comment for this version
To version 31.1
edited by Alexander Mott
on 2025/03/12 17:16
Change comment: There is no comment for this version

Summary

Details

Page properties
Content
... ... @@ -10,7 +10,7 @@
10 10  
11 11  Installations using infinetEX or Extended Range devices require the CEN-GWEXER gateway, while Zūm Wireless installations require the ZUMNET-GATEWAY. Throughout this article, "CEN-GWEXER" and "infinetEX" will be used to refer to the gateway and the wireless devices respectively.
12 12  
13 -For SHOWRUNNER™ installations, the IP address of the CEN-GWEXER does not matter as long as it is in the same range as the processor and does not conflict with any other devices on the network. Instead, CEN-GWEXERs are identified to the processor via their IP-ID. Note that which infinetEX devices are landed at which CEN-GWEXER matters, and if devices are moved between CEN-GWEXERs then the configuration will need to be updated (see below). Chief Integrations typically provides an SRTakeoff.xlsx spreadsheet with an IP Table tab that lists all the CEN-GWEXER IP-IDs in the program. If no takeoff is provided, then the processor's IP table can be checked by running the ##ipt -t ##command from the processor after the configuration is loaded. CEN-GWEXERs will typically have IP-IDs in the "##Cx##" range. For Zūm Wireless jobs using the [[Zūm Discovery process>>doc:SHOWRUNNER™ Setup Guide.SHOWRUNNER™ Installation Guide.Program Configuration.Zūm Discovery.WebHome]] , no takeoff is provided as the ZUMNET-GATEWAY IP table will be assigned and consumed at the time of discovery.
13 +For SHOWRUNNER™ installations, the IP address of the CEN-GWEXER does not matter as long as it is in the same range as the processor and does not conflict with any other devices on the network. Instead, CEN-GWEXERs are identified to the processor via their IP-ID. Note that which infinetEX devices are landed at which CEN-GWEXER matters, and if devices are moved between CEN-GWEXERs then the configuration will need to be updated (see below). Chief Integrations typically provides an SRTakeoff.xlsx spreadsheet with an IP Table tab that lists all the CEN-GWEXER IP-IDs in the program. If no takeoff is provided, then the processor's IP table can be checked by running the ##ipt -t ##command from the processor after the configuration is loaded. CEN-GWEXERs will typically have IP-IDs in the "##Cx##" range. For Zūm Wireless jobs using the [[Zūm Discovery process>>doc:SHOWRUNNER™ Setup Guide.SHOWRUNNER™ Installation Guide.Program Configuration.Zūm Discovery.WebHome]], the IP table portion of the IP Configuration should be skipped as the ZUMNET-GATEWAY IP table will be assigned and consumed at the time of discovery.
14 14  
15 15  = IP Configuration =
16 16  
... ... @@ -20,7 +20,7 @@
20 20  
21 21  == SSL Setup ==
22 22  
23 -Crestron devices that support SSL require the use of a secure connection between the processor and the device. In order to establish this secure connection, the processor must have authentication enabled and there must be a user on the processor with "Connects" group permissions. The device connecting to the processor must be configured to use these credentials before the processor is added to the IP table, otherwise the device's IP address will be blocked by the processor (see [[our FAQ on how to resolve this>>attach:https://wiki.chiefintegrations.com/FAQ/I%20can%27t%20connect%20to%20my%20processor%20via%20Ethernet]]). **The Crestron Agent or Field Tech are responsible for recording these credentials. **If these Credentials are lost but the admin credentials to the device are known, then new SSL credentials can be set up. **the Crestron Agent or Field Tech are responsible for recording these credentials. Chief Integrations provide assistance if the credentials are not known. The only way to connect to a device for which the credentials have been lost is to factory reset the device, which may require redoing the start-up from scratch. **
23 +Crestron devices that support SSL require the use of a secure connection between the processor and the device. In order to establish this secure connection, the processor must have authentication enabled and there must be a user on the processor with "Connects" group permissions. The device connecting to the processor must be configured to use these credentials before the processor is added to the IP table, otherwise the device's IP address will be blocked by the processor (see [[our FAQ on how to resolve this>>attach:https://wiki.chiefintegrations.com/FAQ/I%20can%27t%20connect%20to%20my%20processor%20via%20Ethernet]]). **The Crestron Agent or Field Tech are responsible for recording these credentials. **If these Credentials are lost but the admin credentials to the device are known, then new SSL credentials can be set up. **Chief Integrations provide assistance if the credentials are not known. The only way to connect to a device for which the credentials have been lost is to factory reset the device, which may require redoing the start-up from scratch. **
24 24  
25 25  Configure the Connects user on the processor:
26 26  
... ... @@ -51,6 +51,7 @@
51 51  ** Note that you may need to manually select "SSL" connection type, as "Auto" might not always redirect
52 52  * Run the following commands to configure the CEN-GWEXER's IP table and hostname (example is for an IP-ID of (% style="color:olive" %)**C1**(%%), and a target processor IP address of (% style="color:orange" %)**172.22.0.1**(%%), and a device hostname of (% style="color:purple" %)**GWEXER-L1**(%%))
53 53  ** Update IP table: ##addm (% style="color:olive" %)**C1**(%%) (% style="color:orange" %)**172.22.0.1**(%%)##
54 +*** Skip for [[Zūm Discovery jobs>>doc:SHOWRUNNER™ Setup Guide.SHOWRUNNER™ Installation Guide.Program Configuration.Zūm Discovery.WebHome]]: IP table is automatically assigned at time of discovery
54 54  ** Set hostname: ##host (% style="color:purple" %)**GWEXER-L1**(%%)##
55 55  ** Reboot the CEN-GWEXER: ##reboot##
56 56  * At this point, it is a good idea to [[update the device firmware>>doc:SHOWRUNNER™ Setup Guide.SHOWRUNNER™ Installation Guide.SHOWRUNNER™ Installation and Network Setup.Updating Firmware.WebHome]]