Skip to Content

Changes for page Crestron RF Gateway Setup

Last modified by Alexander Mott on 2025/03/12 17:16
From version 24.1
edited by Alexander Mott
on 2024/10/24 17:44
Change comment: There is no comment for this version
To version 26.1
edited by Alexander Mott
on 2024/12/02 18:55
Change comment: There is no comment for this version

Summary

Details

Page properties
Content
... ... @@ -1,3 +1,7 @@
1 +{{warning}}
2 +All RF Gateways require authentication to be configured to connect to the device as well as credentials to be configured for SSL connection with the processor: **the Crestron Agent or Field Tech are responsible for recording these credentials. Chief Integrations cannot provide assistance unless the admin credentials are known. The only way to connect to a device for which the credentials have been lost is to factory reset the device. (% style="color:red" %)All previously acquired devices will need to be re-acquired if the gateway is factory reset.(%%)**​​​​
3 +{{/warning}}
4 +
1 1  {{box cssClass="floatinginfobox" title="**CONTENTS**"}}
2 2  {{toc/}}
3 3  {{/box}}
... ... @@ -16,7 +16,7 @@
16 16  
17 17  == SSL Setup ==
18 18  
19 -Crestron devices that support SSL require the use of a secure connection between the processor and the device. In order to establish this secure connection, the processor must have authentication enabled and there must be a user on the processor with "Connects" group permissions. The device connecting to the processor must be configured to use these credentials before the processor is added to the IP table, otherwise the device's IP address will be blocked by the processor (see [[our FAQ on how to resolve this>>attach:https://wiki.chiefintegrations.com/FAQ/I%20can%27t%20connect%20to%20my%20processor%20via%20Ethernet]])
23 +Crestron devices that support SSL require the use of a secure connection between the processor and the device. In order to establish this secure connection, the processor must have authentication enabled and there must be a user on the processor with "Connects" group permissions. The device connecting to the processor must be configured to use these credentials before the processor is added to the IP table, otherwise the device's IP address will be blocked by the processor (see [[our FAQ on how to resolve this>>attach:https://wiki.chiefintegrations.com/FAQ/I%20can%27t%20connect%20to%20my%20processor%20via%20Ethernet]]). **The Crestron Agent or Field Tech are responsible for recording these credentials. **If these Credentials are lost but the admin credentials to the device are known, then new SSL credentials can be set up. **the Crestron Agent or Field Tech are responsible for recording these credentials. Chief Integrations provide assistance if the credentials are not known. The only way to connect to a device for which the credentials have been lost is to factory reset the device, which may require redoing the start-up from scratch. **
20 20  
21 21  Configure the Connects user on the processor:
22 22