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Changes for page Crestron RF Gateway Setup

Last modified by Alexander Mott on 2025/03/12 17:16
From version 18.1
edited by Alexander Mott
on 2024/02/16 20:08
Change comment: There is no comment for this version
To version 26.1
edited by Alexander Mott
on 2024/12/02 18:55
Change comment: There is no comment for this version

Summary

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Title
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1 -CEN-GWEXER Setup
1 +Crestron RF Gateway Setup
Content
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1 +{{warning}}
2 +All RF Gateways require authentication to be configured to connect to the device as well as credentials to be configured for SSL connection with the processor: **the Crestron Agent or Field Tech are responsible for recording these credentials. Chief Integrations cannot provide assistance unless the admin credentials are known. The only way to connect to a device for which the credentials have been lost is to factory reset the device. (% style="color:red" %)All previously acquired devices will need to be re-acquired if the gateway is factory reset.(%%)**​​​​
3 +{{/warning}}
4 +
1 1  {{box cssClass="floatinginfobox" title="**CONTENTS**"}}
2 2  {{toc/}}
3 3  {{/box}}
4 4  
5 -CEN-GWEXERs are a two-way radiofrequency (RF) transceivers that allow Crestron infinetEX and Extended Range wireless devices to communicate with the control processor over Ethernet. They are for Crestron wireless systems what [[DIN-CENCN-2s>>doc:SHOWRUNNER™ Setup Guide.SHOWRUNNER™ Installation Guide.SHOWRUNNER™ Installation and Network Setup.DIN-CENCN-2 Setup.WebHome]] are for wired Cresnet systems.
9 +Crestron RF Gateways are a two-way radiofrequency (RF) transceivers that allow Crestron Zūm Wireless (ZUMMESH), infinetEX, or Extended Range wireless devices to communicate with the control processor over Ethernet. They are for Crestron wireless systems what [[DIN-CENCN-2s>>doc:SHOWRUNNER™ Setup Guide.SHOWRUNNER™ Installation Guide.SHOWRUNNER™ Installation and Network Setup.DIN-CENCN-2 Setup.WebHome]] are for wired Cresnet systems.
6 6  
7 -For SHOWRUNNER™ installations, the IP address of the CEN-GWEXER does not matter as long as it is in the same range as the processor and does not conflict with any other devices on the network. Instead, CEN-GWEXERs are identified to the processor via their IP-ID. Note that which infinetEX devices are landed at which CEN-GWEXER matters, and if devices are moved between CEN-GWEXERs then the configuration will need to be updated (see below). Chief Integrations typically provides an SRTakeoff.xlsx spreadsheet with an IP Table tab that lists all the CEN-GWEXER IP-IDs in the program. If no takeoff is provided, then the processor's IP table can be checked by running the ##ipt -t ##command from the processor after the configuration is loaded. DIN-CENCN-2's will typically have IP-IDs in the "##Cx##" range.
11 +Installations using infinetEX or Extended Range devices require the CEN-GWEXER gateway, while Zūm Wireless installations require the ZUMNET-GATEWAY. Throughout this article, "CEN-GWEXER" and "infinetEX" will be used to refer to the gateway and the wireless devices respectively.
8 8  
13 +For SHOWRUNNER™ installations, the IP address of the CEN-GWEXER does not matter as long as it is in the same range as the processor and does not conflict with any other devices on the network. Instead, CEN-GWEXERs are identified to the processor via their IP-ID. Note that which infinetEX devices are landed at which CEN-GWEXER matters, and if devices are moved between CEN-GWEXERs then the configuration will need to be updated (see below). Chief Integrations typically provides an SRTakeoff.xlsx spreadsheet with an IP Table tab that lists all the CEN-GWEXER IP-IDs in the program. If no takeoff is provided, then the processor's IP table can be checked by running the ##ipt -t ##command from the processor after the configuration is loaded. CEN-GWEXERs will typically have IP-IDs in the "##Cx##" range.
14 +
9 9  = IP Configuration =
10 10  
11 11  Typically, each CEN-GWEXER will need to be initially configured via USB (microUSB) unless their MAC addresses are already known and the lighting network has a DHCP server. If the DHCP server on the network is temporary (e.g. DHCP server software running on your computer or a processor utilizing the [[ShowRunner™ DHCP Server>>doc:SHOWRUNNER™ Setup Guide.Troubleshooting Guide.Advanced Tools.DHCP Server.WebHome]]), then static IP addresses must be configured. If the DHCP server is permanent (such as a CP4N or ZUM-HUB4 Control Subnet), then only the IP table needs to be configured for the devices.
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12 12  
13 13  When connecting to a CEN-GWEXER for the first time, it may be necessary to manually change the connection type from "Auto" to "SSL/TLS". It is also necessary to manually edit the CEN-GWEXER's address book entry so that the connection protocol is "SSL/TLS" when a CEN-GWEXER is added to the address book using Device Discovery tool export.
14 14  
21 +== SSL Setup ==
22 +
23 +Crestron devices that support SSL require the use of a secure connection between the processor and the device. In order to establish this secure connection, the processor must have authentication enabled and there must be a user on the processor with "Connects" group permissions. The device connecting to the processor must be configured to use these credentials before the processor is added to the IP table, otherwise the device's IP address will be blocked by the processor (see [[our FAQ on how to resolve this>>attach:https://wiki.chiefintegrations.com/FAQ/I%20can%27t%20connect%20to%20my%20processor%20via%20Ethernet]]). **The Crestron Agent or Field Tech are responsible for recording these credentials. **If these Credentials are lost but the admin credentials to the device are known, then new SSL credentials can be set up. **the Crestron Agent or Field Tech are responsible for recording these credentials. Chief Integrations provide assistance if the credentials are not known. The only way to connect to a device for which the credentials have been lost is to factory reset the device, which may require redoing the start-up from scratch. **
24 +
25 +Configure the Connects user on the processor:
26 +
27 +* Ensure the processor has [[its IP configured and authentication enabled>>doc:SHOWRUNNER™ Setup Guide.SHOWRUNNER™ Installation Guide.SHOWRUNNER™ Installation and Network Setup.Processor Setup.WebHome||anchor="HIPConfiguration"]]
28 +** Verify the processor has authentication enabled by running the command: ##auth## without any parameters
29 +* Create a user by running the following commands, replacing the "username" and "password" with your desired credentials
30 +** ##adduser -N:username -P:password##
31 +** ##addusertogroup -N:username -G:Connects##
32 +* Verify that the user has been created by running the command: ##listusers##
33 +* This process only needs to be performed once per processor on the jobsite
34 +
35 +Configure the CS authentication on the CEN-GWEXER:
36 +
37 +* Run the following command, replacing the "username" and "password" with the credentials of the Connects user from the previous step
38 +** ##setcsauth -N:username -P:password##
39 +* Repeat this process for every CEN-GWEXER on the jobsite
40 +
15 15  == DHCP Configuration ==
16 16  
43 +(% class="box warningmessage" %)
44 +(((
45 +Be sure to complete the above SSL Setup prior to setting the IP table
46 +)))
47 +
17 17  If the lighting network has a permanent DHCP server, then CEN-GWEXERs only require their IP table to be configured, though it is good practice to also record or update their hostname. If the MAC addresses for the CEN-GWEXERs are not known, then the best way to update their configuration is via USB (microUSB). If you are able to identify the CEN-GWEXERs by MAC address, then it is possible to configure these settings via Ethernet using Text Console. Whether connected to the CEN-GWEXER via USB or Ethernet, the process to configure the IP table and hostname is the same:
18 18  
19 19  * Open Text Console in Toolbox and connect to the CEN-GWEXER
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25 25  * At this point, it is a good idea to [[update the device firmware>>doc:SHOWRUNNER™ Setup Guide.SHOWRUNNER™ Installation Guide.SHOWRUNNER™ Installation and Network Setup.Updating Firmware.WebHome]]
26 26  * Repeat for all CEN-GWEXERs on the job
27 27  
59 +If setup has been done correctly and the ShowRunnerCLC™ program and configuration have already been loaded to the processor, then you should see the CEN-GWEXER's IP-ID reporting online when you run the ##ipt## command on both the CEN-IO and the processor.
60 +
28 28  == Static Configuration ==
29 29  
63 +(% class="box warningmessage" %)
64 +(((
65 +Be sure to complete the above SSL Setup prior to setting the IP table
66 +)))
67 +
30 30  If there is no permanent DHCP server on the lighting network, then CEN-GWEXERs should be configured with static IP addresses via USB (micro USB). If a temporary DHCP server is connected to the lighting network and you are able to identify CEN-GWEXERs by MAC address, then it is possible to configure these settings via Ethernet using Text Console. Whether connected via USB or Ethernet, the process to configure the static IP addresses is the same:
31 31  
32 32  * Open Text Console in Toolbox and connect to the CEN-GWEXER
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42 42  * At this point, it is a good idea to [[update the device firmware>>doc:SHOWRUNNER™ Setup Guide.SHOWRUNNER™ Installation Guide.SHOWRUNNER™ Installation and Network Setup.Updating Firmware.WebHome]]
43 43  * Repeat for all CEN-GWEXERs on the job
44 44  
45 -= SSL Setup =
83 +If setup has been done correctly and the ShowRunnerCLC™ program and configuration have already been loaded to the processor, then you should see the CEN-GWEXER's IP-ID reporting online when you run the ##ipt## command on both the CEN-IO and the processor.
46 46  
47 -Crestron devices that support SSL require the use of a secure connection between the processor and the device. In order to establish this secure connection, the processor must have authentication enabled and there must be a user on the processor with "Connects" group permissions.
48 -
49 -Configure the Connects user on the processor:
50 -
51 -* Ensure the processor has [[its IP configured and authentication enabled>>doc:SHOWRUNNER™ Setup Guide.SHOWRUNNER™ Installation Guide.SHOWRUNNER™ Installation and Network Setup.Processor Setup.WebHome||anchor="HIPConfiguration"]]
52 -** Verify the processor has authentication enabled by running the command: ##auth## without any parameters
53 -* Create a user by running the following commands, replacing the "username" and "password" with your desired credentials
54 -** ##adduser -N:username -P:password##
55 -** ##addusertogroup -N:username -G:Connects##
56 -* Verify that the user has been created by running the command: ##listusers##
57 -* This process only needs to be performed once per processor on the jobsite
58 -
59 -Configure the CS authentication on the CEN-GWEXER:
60 -
61 -* Run the following command, replacing the "username" and "password" with the credentials of the Connects user from the previous step
62 -** ##setcsauth -N:username -P:password##
63 -* Repeat this process for every CEN-GWEXER on the jobsite
64 -
65 65  = RF Channel =
66 66  
67 67  Crestron wireless devices have 16 non-overlapping channels numbered 11-26 to prevent and avoid RF interference either from other appliances in the building (such as microwaves or Wi-Fi routers) or from other Crestron devices that are attempting to communicate with different CEN-GWEXERs.