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Changes for page Crestron RF Gateway Setup

Last modified by Alexander Mott on 2025/03/12 17:16
From version 18.1
edited by Alexander Mott
on 2024/02/16 20:08
Change comment: There is no comment for this version
To version 20.1
edited by Alexander Mott
on 2024/02/16 20:21
Change comment: There is no comment for this version

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12 12  
13 13  When connecting to a CEN-GWEXER for the first time, it may be necessary to manually change the connection type from "Auto" to "SSL/TLS". It is also necessary to manually edit the CEN-GWEXER's address book entry so that the connection protocol is "SSL/TLS" when a CEN-GWEXER is added to the address book using Device Discovery tool export.
14 14  
15 +== SSL Setup ==
16 +
17 +Crestron devices that support SSL require the use of a secure connection between the processor and the device. In order to establish this secure connection, the processor must have authentication enabled and there must be a user on the processor with "Connects" group permissions. The device connecting to the processor must be configured to use these credentials before the processor is added to the IP table, otherwise the device's IP address will be blocked by the processor (see [[our FAQ on how to resolve this>>attach:https://wiki.chiefintegrations.com/FAQ/I%20can%27t%20connect%20to%20my%20processor%20via%20Ethernet]])
18 +
19 +Configure the Connects user on the processor:
20 +
21 +* Ensure the processor has [[its IP configured and authentication enabled>>doc:SHOWRUNNER™ Setup Guide.SHOWRUNNER™ Installation Guide.SHOWRUNNER™ Installation and Network Setup.Processor Setup.WebHome||anchor="HIPConfiguration"]]
22 +** Verify the processor has authentication enabled by running the command: ##auth## without any parameters
23 +* Create a user by running the following commands, replacing the "username" and "password" with your desired credentials
24 +** ##adduser -N:username -P:password##
25 +** ##addusertogroup -N:username -G:Connects##
26 +* Verify that the user has been created by running the command: ##listusers##
27 +* This process only needs to be performed once per processor on the jobsite
28 +
29 +Configure the CS authentication on the CEN-GWEXER:
30 +
31 +* Run the following command, replacing the "username" and "password" with the credentials of the Connects user from the previous step
32 +** ##setcsauth -N:username -P:password##
33 +* Repeat this process for every CEN-GWEXER on the jobsite
34 +
15 15  == DHCP Configuration ==
16 16  
37 +(% class="box warningmessage" %)
38 +(((
39 +Be sure to complete the above SSL Setup prior to setting the IP table
40 +)))
41 +
17 17  If the lighting network has a permanent DHCP server, then CEN-GWEXERs only require their IP table to be configured, though it is good practice to also record or update their hostname. If the MAC addresses for the CEN-GWEXERs are not known, then the best way to update their configuration is via USB (microUSB). If you are able to identify the CEN-GWEXERs by MAC address, then it is possible to configure these settings via Ethernet using Text Console. Whether connected to the CEN-GWEXER via USB or Ethernet, the process to configure the IP table and hostname is the same:
18 18  
19 19  * Open Text Console in Toolbox and connect to the CEN-GWEXER
... ... @@ -27,6 +27,11 @@
27 27  
28 28  == Static Configuration ==
29 29  
55 +(% class="box warningmessage" %)
56 +(((
57 +Be sure to complete the above SSL Setup prior to setting the IP table
58 +)))
59 +
30 30  If there is no permanent DHCP server on the lighting network, then CEN-GWEXERs should be configured with static IP addresses via USB (micro USB). If a temporary DHCP server is connected to the lighting network and you are able to identify CEN-GWEXERs by MAC address, then it is possible to configure these settings via Ethernet using Text Console. Whether connected via USB or Ethernet, the process to configure the static IP addresses is the same:
31 31  
32 32  * Open Text Console in Toolbox and connect to the CEN-GWEXER
... ... @@ -42,26 +42,6 @@
42 42  * At this point, it is a good idea to [[update the device firmware>>doc:SHOWRUNNER™ Setup Guide.SHOWRUNNER™ Installation Guide.SHOWRUNNER™ Installation and Network Setup.Updating Firmware.WebHome]]
43 43  * Repeat for all CEN-GWEXERs on the job
44 44  
45 -= SSL Setup =
46 -
47 -Crestron devices that support SSL require the use of a secure connection between the processor and the device. In order to establish this secure connection, the processor must have authentication enabled and there must be a user on the processor with "Connects" group permissions.
48 -
49 -Configure the Connects user on the processor:
50 -
51 -* Ensure the processor has [[its IP configured and authentication enabled>>doc:SHOWRUNNER™ Setup Guide.SHOWRUNNER™ Installation Guide.SHOWRUNNER™ Installation and Network Setup.Processor Setup.WebHome||anchor="HIPConfiguration"]]
52 -** Verify the processor has authentication enabled by running the command: ##auth## without any parameters
53 -* Create a user by running the following commands, replacing the "username" and "password" with your desired credentials
54 -** ##adduser -N:username -P:password##
55 -** ##addusertogroup -N:username -G:Connects##
56 -* Verify that the user has been created by running the command: ##listusers##
57 -* This process only needs to be performed once per processor on the jobsite
58 -
59 -Configure the CS authentication on the CEN-GWEXER:
60 -
61 -* Run the following command, replacing the "username" and "password" with the credentials of the Connects user from the previous step
62 -** ##setcsauth -N:username -P:password##
63 -* Repeat this process for every CEN-GWEXER on the jobsite
64 -
65 65  = RF Channel =
66 66  
67 67  Crestron wireless devices have 16 non-overlapping channels numbered 11-26 to prevent and avoid RF interference either from other appliances in the building (such as microwaves or Wi-Fi routers) or from other Crestron devices that are attempting to communicate with different CEN-GWEXERs.